Poor live reps
If you break or lose your phone you use this app on then good luck trying to regain access on your new device as customers service live reps are so inefficient. Ai does better job than 5 of them live reps put together and thats exactly why I have not been able to be active on my trading and stopping the trade robot and start or stop my trades. I was so disappointed in this matter after I filled out a form to request a change to my contact info which could take 72 hours to be processed vs a minute or two to verify my identity while I am on the live chat with a rep to do instantly. Them live reps are clueless to what customer service is and needs to be handled properly instead of sending me a link a robot cold have done faster and better than live reps. I sit here for the last 3 months with open trades that could be loosing money on .
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Literally worst brokerage ever used
Put 80ish dollars in a little over a year ago, putting money in the app was super easy. The problem came with taking it out, they might you jump through more hoops to even take it out and the fact they want to take 12 dollars when I simply wanted to withdraw 50 is criminal. The amount of usury in this app is crazy, I won’t invest more because this app simply is here to take money and as long as your account holds money they technically hold the money increasing their value for said “company” oh and their bots have lost me some of my original investment after a year 😂 of not touching it yikes. Rather stick to real people who genuinely care about making money than an app who promises easy gains. Oh well you win some and you lose some, hopefully this review helps future people not lose some.
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Mejor plataforma
La mejor Plataforma de trading y bot automatizados para todo tipo de estrategias que he utilizado:confiable, amigable. Tienen un fantástico servicio de atención al cliente
They had me deposit several hundred and then blocked the US
After depositing over 800 dollars I was notified that all US IP addresses are blocked and I lost my entire investment to this Chinese scam.
NOT WORTH IT.
The platform is decent. The bots work “ok”. What got a one star is the way they don’t allow you to fully cash out and sell “ALL” of your crypto. They “STEAL” part of what you bought with your own money. On top of that there are fees for everything. Deposit fee, buy and sell fee of crypto, and a ridiculous withdrawal fee of $12. I don’t understand why I have to pay $12 for you to withdraw my own money. SO ITS NOT WORTH IT.
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