PIXEM Camera User Reviews

Name: PIXEM Camera
Rating: 3.4 (28 reviews)

PIXEM Camera

MOVE 'N SEE

📷 Photo & Video

Customer Experience

Positive experience40.0% of reviews

Neutral0.0% of reviews

Negative experience60.0% of reviews

~ Based on 15 written reviews from the US App Store.

Is PIXEM Camera Safe?

Not enough ratings yet to assess PIXEM Camera.

Is PIXEM Camera Legit?

PIXEM Camera appears to be a legitimate app. AppsHunter Legitimacy Score for PIXEM Camera is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Live lesson stopped working

I have been using this app for a year now to take riding lessons. The app is no longer connecting with my coach.

eburg3

a year ago

New

Fantastic at the moment I will try outside tomorrow

AC 7659

2 years ago

Always have issues

Every time I try to use this app I have issues and now I’ve just been billed 150 euro when I have already tried to cancel my subscription

grislinia1

2 years ago

Poor customer service

I bought a pixem2. We set it up according to the instructions. It would not connect to the watch consistently and when it did it often filmed in the wrong direction. I sent the robot back. They returned the exact same unit with the same problems. Cost of shipping US to Europe is several hundred dollars. Why not send a new robot!!!!

DDarden 1

2 years ago

It’s good app

I love it

He Tx to u u gfs

3 years ago

Extremely frustrating!!!!!

If you want every live lesson you take to be a nightmare….use this app and a pixem!!!!

Worst book ive ever read

3 years ago

Response from developer

We're genuinely sorry for the frustration you've experienced. Our app is used successfully by a considerable number of users worldwide. We're dedicated to resolving any issues you may have. Please reach out to our support team at ccc@movensee.com; we're here to assist and enhance your experience. Thank you for sharing your valuable feedback; it helps us improve.

5 stars for

Love using my Pixem

CWL22674

3 years ago

Awesome app WHEN it works

I use this app to take horseback riding lessons with my coach in Canada and to give horseback riding lessons to students all over the US. However I’m constantly interrupted by the app shutting off mid lesson having to start the lesson over which disrupts both horse and rider (I know from personal experience). There are no troubleshooting instructions to be found anywhere. When it works it’s awesome and such a helpful tool for training but that’s only WHEN it works which is very rare! I have no problem paying a subscription but would like for the app to work!

laineyea

4 years ago

Response from developer

Hello laineyea, thank you for your comment and sorry to read this. We are here to help! Could you please reach our support team at contact@movensee.com and send us your phone model and its firmware version and the email used to log into the app?

Dressage

I love having the ability to video my rides. It follows me very well and keeps the frame size great for watching back. Sometimes it doesnt connect to the watch to follow and i get frustrated wasting time trying to trouble shoot and give up. But when it works its perfect!

Really?007

4 years ago

What is with the monthly fee?

Do I get a free premium access if I purchase a Pixem?

I would rather pay a one time fee to unlock instead of a monthly.

Your website makes no mention of a fee for access. Bad advertising.

FredTsui

5 years ago

Question

This really might be me, how do I get the app to allow me to record the video while in robot mode? The “use by hand “ allows that option. Please advise, thank you

sammyGer

6 years ago

Doesn’t work with iOS 14

Doesn’t work with iOS 14. There is a Bluetooth problem. Company offers no help and no idea when this may be fixed.

11/25/20. App Bluetooth problem is solved!! Hooray!

bonnieburman

6 years ago

Response from developer

The issue linked to latest iOS 14 version by Apple has been solved by our team. Please download latest version of the app 1.3.4 which solve the bluetooth connection issue.

Disappointed

Before you buy Pixem, be sure you finish your computer science degree because you will need it. You will need an android because it incompatible with iPhone. Also, you will need to spend additional money for the monthly subscription and special connection cables if you want to take live lessons and use ceecoach. After spending 6+ hours each week for the past month, including many emails to customer service I still am not able to use this for live coaching. iPhone latest update makes it incompatible because of Bluetooth issues. I had to buy a Samsung tablet to even use it to record. Think twice before purchasing this system!

jenngrrr

6 years ago

Response from developer

Hello I can see our support team is currently in contact with you regarding the live lesson issue which seems to be linked to your WIFI connection. The issue linked to latest iOs 14 version by Apple has been solved by our team. Please download latest version of the app 1.3.4 which solve the bluetooth connection issue.

Poor Customer Seevice

I purchased a bundle from this company that included 6 months of Live Lesson capability. There is no clear way to get my movensee account to this subscription. The app just takes me in circles and emails are slow to get responses in broken English. The user manuals on their website is outdated and no help. Extremely frustrating.

JaneyMarie

6 years ago

Response from developer

Hello, sorry you're having trouble with the live lesson feature. Please get in touch at ccc@movensee.com so that we can help further and maybe plan a video call for more help.

Disappointing

The app works great when you just want to film yourself but the live lesson feature rarely works. You either have to be on Eco setting with blurry image or the app will shut down or not stream an image at all. So disappointing as you have to pay a subscription to use the live lesson feature and it won't work (and yes both parties have great internet so that is not that cause)

Please fix as other companies seem to be doing it well with their devices who didn't even have live-streaming a few months ago so yours should work since you've had it for so long (and charge for it).

Demi96

6 years ago

Response from developer

Hello Demi thank you for your message. This kind of issue is usually linked to your internet/wifi connection. Please get in touch with our support team at ccc@movensee.com for more help.