Stop asking me to rate the app every single time I use it. 1 star
I didn’t even close the app and went to use my drier soon as I click it set a review comes up so I click not now. Didn’t even close the app and loaded up my washer, pay it, and it’s already asking again. It hasn’t even been 2 minutes. Respectfully, why would being this annoying ever be the right option? First app I’ve ever seen do this
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Plain silver
This is a stupid system and all my guys hate it
Laundry
Sometimes these machines don’t work on point internet here isn’t good.
Timers
Pretty good but please add timers! It would be so convenient to see how long ago I started a load directly in the app
Machine
I fint like that the washer and dryer is three dollars and the washer is mall you can’t really washcloth that much and the three dollars add up
Faulty machines
The app association with a company whose machines are so old you have to do 2 cycles of load for a handful of clothes. Once you raise this matter no one replies to you. All they is take money. Nasty services
Awful
This is the first review I have ever done in my life and I’m only doing it because of how frustrated I am. If you get logged out or the app deletes from your device you can’t log back into your account loosing any funds on your account previously. Machines eat your money and then won’t run, $0.90 fee every time you add money to your account. Slow response time from support.
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Money eater
Unreasonably high convenience fee, encourage user to save more money into the app
Momma Shi Tzu
I love the convenience, however, the machines should be serviced on a regular basis
Stole my money and Zero Support
This app is terrible the reliability and support messages are all talk and empty claims. It has stolen my money multiple times after the machines do not start following payment, and when I contact support absolutely nothing happens. Terrible service
Constant crashing
I never had a problem with plain silver until today, but it’s now crashing as soon as I refresh the app to try and use my building’s laundry machines. Nightmare. I have no coins and now I just can’t do laundry because plain silver cant keep it together for thirty seconds. Man:(
Crashing
Crashes every time I open it.
The Worst. App Crashes Constantly
I never write reviews but this has been by far the most frustrated that I have ever been trying to do laundry. App doesn’t detect the machines which I am standing right next to, and crashes every time I hit refresh. Tried on a second device. Doesn’t have a login feature, so i have to start from scratch with loading money up onto the app. The app doesn’t crash when you load money onto the app though…. What a scam. I’ve lost $30 just trying to do 2 loads of laundry and was stuck trying to get this awful app to work for 20 minutes before I was able to tap on the machine number just before the app crashed.
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Don’t get a new phone
No login feature, so the money is directly tied to the app. God forbid you delete it or get a new phone— like I did. now every time I need to do laundry I have to charge up my old phone so I don’t lose the $50 I had on there.
Almost love it
App is an excellent alternative to using coins, but I'm not a fan of the mandatory over $10 minumum reload threshold.
i’m getting scammed by an app that doesn’t even work
i love that i have to pay $24 for a load of laundry and i love this app!!!!!
Needs fixes
I’m not able to get passed the credential stage. It’s stuck saying ‘connecting’. Everytime I leave the app it completely logs me out. Please fix.
Faulty machines
The app association with a company whose machines are so old you have to do 2 cycles of load for a handful of clothes. Once you raise this matter no one replies to you. All they is take money. Nasty services
Stole my money
Was double charged for $11 and disputed the transaction with my credit card company because I didn’t authorize it. As a result, I got an email from their customer service team saying they had deleted my account and stole over $50 from me to compensate for it. They then threatened me by saying they would go to my bank and property management company. In what world does $11 = $50? Horrible customer service claiming to be “here to help.” Rude, dishonest, and overall terrible people.
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Steal money
Not sure why, I have $50 in the app and it is now letting me do my laundry instead it keeps kicking me off the app when I try to connect to a washer
