Outdated
Wish this app would be updated to be user friendly with additional functions. Can’t even schedule a loan payment from a linked PCB account or an external account in the app. Would also like an easier way to view the loan/ deposit history and link external accounts.
Fails most basic functions
The app fails on several fronts:
• it asks if you want to stay logged in, and doesn’t keep you logged in
• it asks if you want to use facial recognition to login, then randomly removes that
• remote deposits doesn’t work, and when it does you have to guess at what Plains wants you to write on the back of the check because they don’t tell you. If you miss a word guessing what their team wants, checks get declined with no helpful information
• it asks if you want to stay logged in, and doesn’t keep you logged in
• it asks if you want to use facial recognition to login, then randomly removes that
• remote deposits doesn’t work, and when it does you have to guess at what Plains wants you to write on the back of the check because they don’t tell you. If you miss a word guessing what their team wants, checks get declined with no helpful information
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Nice
Very nice and easy
Mobile deposits don’t always work
Says it isn’t endorsed when it is.
Ok App, Not Great
Really missing my Woodforest Bank app. This one is crap compared to it.
Business Account
App works well. I’m able to access and execute all accounts and needs.
President
I can’t make my bills pay on phone
Horrible for Mobile Deposit
Huge frustration trying to deposit checks in this app. Couldn’t be worse.
Manager
Great improvement from a year ago.
Excellent customer service
PCB is an excellent choice for business banking. Their customer service is outstanding.
Only issue is you can’t do some functions like make payment on line of credit or loan
Needs more flexibility and to mirror functionality line web version
Need to update UI/UX
Time for an update
App broken
The app stopped working for me as well and only displays an error on the logging screen.
Not enough information available
Very frustrating not to see at least 30 last days of transactions on the first page of each account
Broken app
The app stopped working a couple of months ago. It displays an error message at the login screen.
Biz User
I’ve used lots of banking apps over the years and this is by far one of the worst. So many redundant steps especially when depositing more than one check. Also very slow. ALSO... I’ve tried to enter this review multiple times and it’s asking for a nickname and every one that I enter - even random text - it says that the user name is “already taken”.... whatever, just don’t want the 1 star review!!
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Poor app
Always buggy, transactions are now reversed so you get the memo up top and have to scroll 3 months to get to most recent transactions. Doesn’t allow Touch ID login like most.
Easy access
I had no trouble installing this and finding everything I needed . It even shows the images of the checks . I think it’s possibly faster than the website when accessed from my laptop .
Deposits are now completely awkward
The latest update made deposits upside down. Maybe the designers are left-handed? The other 90% of us need to deposit without accidentally dropping the phone or covering the lens with our finger. Please put it back to the way it was.
Also, no fingerprint login like all other major banking apps.
Otherwise good app for simple balance checking and transfers.
Also, no fingerprint login like all other major banking apps.
Otherwise good app for simple balance checking and transfers.
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Good app, but could do more
I use the Business app and it works fine. I would like to see Touch ID added for quicker sign on. Also would love to be able to do external transfer from business accounts. From what I can tell there is no way to transfer directly to an external bank account, only internal accounts.
Update: I would also like to be able to write a note when transferring money internally between accounts (to keep track of what the transfer is for).
Update: I would also like to be able to write a note when transferring money internally between accounts (to keep track of what the transfer is for).
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