Reliable GPS with Great Support
We manage a fleet of over 50 vehicles and have tested several GPS tracking companies. Planet GPS is by far the best option available. Their pricing is competitive, the platform is reliable, and their customer service is outstanding. They are responsive, professional, and always willing to help. Without a doubt, Planet GPS is the best choice for fleet management. Highly recommended
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Excellent customer service!
Couldn’t be happier with their PlanetGPS customer service and how they back their products.
Our company ran into technical issues a few times over the past 3 years of using the PlanetGPS trackers. Each and every time they responded promptly over WhatsApp and email. Highly recommended if you are in the market for GOS trackers.
Our company ran into technical issues a few times over the past 3 years of using the PlanetGPS trackers. Each and every time they responded promptly over WhatsApp and email. Highly recommended if you are in the market for GOS trackers.
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The owner is a racist
The owner of Planet GPS is completely unprofessional. During a dispute, he made racist remarks and used vulgar language, which is completely unacceptable. No customer should have to experience hate speech when dealing with a business.
I have attached photos/screenshots as proof of the racism and hate, and I will also be filing a formal complaint with the proper authorities. This type of behavior has no place in business or society.
Avoid this company at all costs.
Please think twice before using their services. They will not help if there is any issues
I have attached photos/screenshots as proof of the racism and hate, and I will also be filing a formal complaint with the proper authorities. This type of behavior has no place in business or society.
Avoid this company at all costs.
Please think twice before using their services. They will not help if there is any issues
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Excellent Customer Service
Great product, highly recommended!
Discriminatory Behavior and Account Misuse by Planet GPS Representative
To Whom It May Concern,
After several attempts to contact Planet GPS support regarding service delays, I submitted a complaint — and what followed was absolutely unacceptable. The individual who responded insulted me by making discriminatory, religiously abusive remarks, assuming my faith, and attacking me based on it.
At the time, I had already purchased a second item and was simply inquiring about a subscription. Instead of assisting, the representative took it upon themselves to cancel my existing subscription and delete my account without my consent.
This conduct is not only highly unprofessional but discriminatory and offensive. I have documented the interaction with screenshots, which I am prepared to share with consumer protection agencies, online review platforms, and human rights organizations if this issue is not taken seriously and resolved immediately.
After several attempts to contact Planet GPS support regarding service delays, I submitted a complaint — and what followed was absolutely unacceptable. The individual who responded insulted me by making discriminatory, religiously abusive remarks, assuming my faith, and attacking me based on it.
At the time, I had already purchased a second item and was simply inquiring about a subscription. Instead of assisting, the representative took it upon themselves to cancel my existing subscription and delete my account without my consent.
This conduct is not only highly unprofessional but discriminatory and offensive. I have documented the interaction with screenshots, which I am prepared to share with consumer protection agencies, online review platforms, and human rights organizations if this issue is not taken seriously and resolved immediately.
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