Planning Center Music Stand User Reviews

Customer Experience

Positive experience35.6% of reviews
Neutral26.5% of reviews
Negative experience37.9% of reviews

~ Based on 132 written reviews from the US App Store.

What users say

Is Planning Center Music Stand Safe?

Planning Center Music Stand appears mostly safe based on user ratings. AppsHunter Safety Score for Planning Center Music Stand is 70/100.

This assessment is based on 321 user ratings, with an App Store average of 3.5/5.

Safety Analysis

54.5% of ratings point to a safe experience
16.5% of ratings suggest some concerns
29.0% of ratings point to a risky experience

~ Based on 321 App Store ratings for Planning Center Music Stand.

Is Planning Center Music Stand Legit?

Planning Center Music Stand appears to be a legitimate app. AppsHunter Legitimacy Score for Planning Center Music Stand is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Session Disconnects

Having routine issues where sessions to leaders will lockup and stop working. It will say session is connected, but other devices will not be flipping anymore. Even disconnecting and reconnecting doesn’t fix, so we need to stop session and start new one. WiFi is fine. Even tried new devices.

Delay in loading pages

Many times, this app has delayed loading the next page, which has put me in a difficult position while on stage. This app is supposed to be designed for on-stage use, yet it’s becoming increasingly unreliable.
The lack of offline caching is also a major issue. Many times, people have gone on stage without internet access, even for files they were using just minutes earlier.
We pay a significant amount for Planning Center, and it’s disappointing to see these critical bugs persisting—especially ones that directly impact the Music Center during live services.
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Response from developer

Hi there, we are sorry to hear this has been your experience with the Music Stand app. Please email support@planningcenter.com, and we would love to talk about this with you!

Annotation Tools

Absolutely horrible updates to the annotation tools. Bring back the old pen tools or more options for tools. Lost all previous edits as well so I have to start all over. And the complete failure of not being able to even change thickness of writing and colors, which should be some of the most BASIC FUNCTIONS will not work. If anyone has found a better app to serve in the same capacity I’m all ears because I’m ready to say goodbye to planning center for good as I’m sure many other users are in the same boat.
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Accessibility

Chord sheets don’t support text resizing, forcing low‑vision users to pinch, zoom, and pan which is very awkward while playing an instrument. Menus don’t support dynamic text, causing overlap with larger or bold fonts, and some areas don’t allow for enlargement at all.

In MacOS doesn's works fine

MacOS with two monitors doesn’t render correct please correct.

iOS / Android Sessions not working with this update

Sessions would not work with any of the updated iPads at our practice

Annotation update FAIL

Whatever you did to the annotation feature that required a conversion for new edits is NOT GOOD!

Pixel erasure is no longer an option!
The thick (left most) draw option is now gone!

I need to ‘white-out’ sections of my charts to add custom information or TAB and that is now gone. Brushing the area with the remaining choices requires multiple broad passes for coverage, but it cannot be cleaned up with the select erase or pixel erase. Block erase removes it all…

Guys, do you even use this before pushing it out?
How about adding a TAB feature, that would be a good update

PLEASE for the love of all that is HOLY, revert this!
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Bugs and unfulfilled feature requests

Sometimes the app will not save annotation changes due to the chart being changed by the leader while the changes were in progress. Other times it won't save due to a software bug. I kept expecting this to get fixed in an update, but years later it's still a problem. I make extensive annotations, mostly tab notation. In 2019 I asked for a mono spaced font, which would be super helpful for tab. Surely this would be an easy add, right? Also requested: when a chart's text fills the page I want to be able to zoom out in order to create space on the right (or left) for my tab annotations.
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Response from developer

Hi there, Please reach out to support@planningcenter.com, and we can look into this with you asap! — Faith Laird Support Agent, Planning Center Help Center | Video Courses | What's New

😋😋😋

Music Stand is very good, amazing and scrumpdiddlyumptious! 😋

Wish I never updated…

Since a recent update, I can no longer view individual songs unless they are in my scheduled plans. :(

We love it!

We use it constantly & can’t imagine being without it! One of the most user friendly apps ever.

Not working

This app does not work with I phone. I need to be sble to print copies of music chords

Unreliable

This used to be a good app but has become unreliable. It seems I always need to have paper copies ready to go because right before the service, Music Stand will decide not to display the music. Or, other times it will close mid-song and when reopening I need to login with my account credentials again. Just glitches that make it unreliable to use in a worship setting. Tonight I opened the app and it decided to display blank, white, page instead of the very same music that was up yesterday.
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Response from developer

Oh no, I'm sorry to hear you're running into trouble. Our team would love to get to the bottom of these issues with you! Would you mind opening a ticket with our Support Team at support@planningcenter.com? From there, we'll have a few questions to start investigating the issue and help you find a solution. Thanks for working on this with us!

Crashing upon opening?

iOS

Quit working

I’ve used this app for years on computer, iPad, iphone, MacBook, etc. today I tried to turn on the page turn facial recognition, and the app went berserk. Turn it off and it crashes every time I try to open it. I’ve tried to reinstall, restart, and nothing works… help!

Glitch

Help! I love the app and I Don’t know how to get you a message any other way but the latest update will not allow me to open the app

Tired of losing my annotations

Once again, spent an hour marking up a song, once again, all my work lost.

My music stand

I can’t login toMy music stand and my planning center shows music for 2022

Annotations really buggy

Edits don’t stay. Erasures don’t stay. Well, some do and some don’t. App needs work, not a reliable tool.

Update for IOS

How soon before an update for this app for IOS 18?

Annotations no longer work on either my iPhone nor my IPad since I recently updated both to IOS 18.