Doesnt work
Response from developer
We’re truly sorry to hear you’ve had such a frustrating experience with our app and couldn’t get accurate identification results after multiple attempts. Our technical team attaches great importance to image clarity, shooting angles, lighting and other factors that affect recognition accuracy. If you’re willing to give us a chance to optimize this issue, please share your specific shooting scenarios and sample photos with us. We will immediately analyze and fix relevant recognition defects. We sincerely apologize for wasting your time and disappointing you. Our email: planteasyapp@mpbiwi.com
Very helpful apps
I’d give it negative stars if I could
Response from developer
Thank you for your feedback, and we’re so sorry to hear about the trouble you experienced. While our 7-day free trial is designed to give full access, technical glitches can sometimes prevent the analysis from running smoothly. We’re continuously improving our app's stability, but network conditions or device compatibility may occasionally cause these retry messages. For incorrect identifications and to solve your questions, please feel free to send your plant photos to our email. We would love to have a professional plant expert identify your plants and give you advice manually. Your feedback is very important to us—thank you for your support! Our email: planteasyapp@mpbiwi.com
Very frustrating app
Response from developer
Thank you for your feedback, and we’re truly sorry for the frustration. We completely understand that the light gray text and lack of copy-paste functionality make the app difficult to use for your business needs. We’re continuously improving our design and features, but it seems we missed addressing your previous message. For any further issues or questions, please feel free to send your plant photos to our email. A professional expert would love to identify your plants and offer advice directly. Your support means a lot to us! Our email:yag@gzyag.com
bad use
Response from developer
Thank you for your feedback, and we’re sorry to hear that the app didn't meet your expectations. While our pricing is designed to support continuous AI improvements and expert services, we completely understand your concerns regarding the cost. We’re continuously improving our interface to make it easier to use. For any difficulties in using the app and solve your questions, please feel free to send your plant photos to our email. We would love to have a professional plant expert identify your plants and give you advice directly. Your feedback is very important to us—thank you for your support! Our email: planteasyapp@mpbiwi.com
