Plant Identifier User Reviews

What users say

Top reviews

Misleading

It was told that there is 3 days trial and I chosed a plan as I could not just choose the trial and I thought that having 3 days trial , after that I can cancel subscription but they took my money and after that I was told I can cancel anytime but no refund! Do not subscribe with them . They are thieves! I ll make a complaint and I ll share everywhere not to subscribe with them as they mislead people
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Not free! It’s a con

“FREE unlimited scans”, but only if you pay for a subscription…

Excellent except…

A great app that I use at least a few days every week. The only issue I have, is that since the last few updates, I can only use LeafSnap when I’m connected to wifi. So if I’m out in the field using mobile data I always get a “Network error” message. Obviously the field is where I need to use the app the most. My workaround is to photograph the plant or tree and use that photo once I’m back home and connected to wifi. Overall 9/10. Thank you.
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My bush

What is the best way to cut off the dead branches

Leaf snap

I use this app to identify plants when I want to determine whether they are weeds or not. It’s really good, easy to use.

Bogus free trial and no customer service response

**UPDATE** Even after their reply here I have sent 2 more emails and have never heard a response. Don’t fall for their BS.

Don’t listen to them about their 3 day trial. You get the trial and you are paying $40+ for a year. Didn’t help me as I expected but paid for the year anyway.

Customer service didn’t even bother to reply at all. 1 star for that fact alone.
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Scam

Showed a 3 day free trial available, when I clicked it to try out the app, it immediately charged my bank for the yearly premium which is the most expensive package they have.

USA only

Enjoying the app apart from an inability to change location to UK .. I am not in “ Arlington” !

Camera not working

I have had just a blank screen on the camera for months, all the photos in my plant collection have gone stating that the image is not available, total load of rubbish, I had used this for years and put all my plants in folders and now it's useless.

Nul

Très décevant l’app ne fonctionne que si vous prenez un abonnement ce qui n’est pas préciser avant le téléchargement une perte de temps à fuir

Response from developer

Bonjour, nous sommes désolés de cette expérience. L'app est gratuite à télécharger et utiliser. Un abonnement est optionnel pour les fonctionnalités avancées. Pourriez-vous nous contacter à contact@leafsnap.app pour clarifier vos questions? Nous sommes là pour vous aider!

Did not transfer to new phone

I took a lot of time to set up all of my gardens on here, including care and notifications. When I bought a new phone, nothing transferred over. So disappointing.

Loved it until then.

Peace Lilly

After 7 years my plant isn’t growing what can I give it to encourage better growth

診断結果等の回答

何度か診断するが、宣伝にあるような、砂糖をあげるなどの結果はでず、水やりに注意しましょうなどで終わってますね あと、言語で日本語を選択しても、英語表示になります   改善されたら、入ろうと思ってます 改善は、どうすれば確認できるのかな?

Response from developer

お問い合わせありがとうございます。 ご報告いただいた不具合を確認いたしました。 現在、診断結果が「水やりに注意しましょう」などの一般的な内容のみ表示され、広告にあるような「砂糖を与える」などの詳細な提案が表示されない問題、および日本語を選択しても英語表示になる問題について、開発チームに共有しております。 こちらは今後のアップデートで修正予定となっております。 ご不便をおかけし申し訳ございませんが、改善まで今しばらくお待ちいただけますと幸いです。 引き続きLeafSnapをよろしくお願いいたします。

Oh my gosh

I signed up for the least expensive one year plan. Tried it, did not like it, so within 30 minutes, I cancelled my subscription and I am still going to be charged for the whole year. Be careful, there is NO trial period

False free trail Advertising

Went to use and tapped for the free trial charged me anyway right from the start

Lt. Werbung kostenlos. Witz?

Ohne Abo geht gar nichts. 3 Tage kostenlos, dann bezahlen.

Good

I have alot of trees and bushes in my garden and near my house it told mr the exqct species of tree

日本語

診断結果は日本語であってほしい。

Response from developer

お問い合わせありがとうございます。 ご報告いただいた不具合を確認いたしました。 現在、診断結果が「水やりに注意しましょう」などの一般的な内容のみ表示され、広告にあるような「砂糖を与える」などの詳細な提案が表示されない問題、および日本語を選択しても英語表示になる問題について、開発チームに共有しております。 こちらは今後のアップデートで修正予定となっております。 ご不便をおかけし申し訳ございませんが、改善まで今しばらくお待ちいただけますと幸いです。 引き続きLeafSnapをよろしくお願いいたします。

Awesome free app

Great app for getting names of most plants. Recommend

Bogus free trial and no customer service response

Don’t listen to them about their 3 day trial. You get the trial and you are paying $40+ for a year. Didn’t help me as I expected but paid for the year anyway.

Customer service didn’t even bother to reply at all. 1 star for that fact alone.