PlantID User Reviews

Top reviews

One photo can not identify a tree

Only take one photo can not identify a tree. Should recognize more photos, including trunk, leaf, flower, fruit, then make a correct decision. Very disappointed on identifying a tree

Working great!

Update: the developers were kind enough to send me a message letting me know the bug had been fixed and the app was working again. It’s been great ever since! Not always completely accurate, but still super fun!

Original Review: Was fantastic at first, but for the last month, any time I try to identify a plant, it just says “retry.” I wish it was still working because it was great! I created my own garden on there and thoroughly enjoyed the app. It really was nice. If it starts working again, I’ll give it 5 stars.
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Disappointed

I was so disappointed with this app. It sounds great but every plant diagnosis was abiotic. Well, yes, that’s why I bought the app to see what I needed to do. Don’t waste your money. Oh, and try to unsubscribe. Wow!

Expensive and doesn’t work well

Expensive and doesn’t work
very well

Trial version

Unable to unlock diagnoses

Stopped working

Was fantastic at first, but for the last month, any time I try to identify a plant, it just says “retry.” I wish it was still working because it was great! I created my own garden on there and thoroughly enjoyed the app. It really was nice. If it starts working again, I’ll give it 5 stars.

Response from developer

Hi H0810K1212! 🌱 Thank you so much for your kind words and for using PlantID — we’re really glad to hear how much you enjoyed creating your garden with the app! The issue you experienced with plant identification repeatedly showing “retry” was caused by a server-side error on our end. We’ve since fixed the problem in our latest update, and also improved overall stability and recognition speed so the app should run more smoothly than before. 👉 Please update PlantID to the newest version to continue identifying plants normally. We truly appreciate your patience, and we’d love to have everything working perfectly for you again. If you run into anything else, we’re always here to help! 🌿💚

Joining

The beginning says $2.99 a month. When you join it says $2.99 a week. This is false advertising 😡

Zero

Could not get it to recognise any photo I took ?

Subscription

I can’t cancel my subscription

Plant IDENTIFICATION

Does not work.

Waste of money doesn’t work

This is a con don’t use . Took a picture and nothing happens

Scam

Very hard to Cancel! I-Snap Plant ID promise you after 3 Day trial it is 2.99 a month which is a not true! They are charging me 3.24 $ a week!! And if I could send pictures here I would prove this with a Screenshot of their offer and my payments and I don’t know how to Cancel, because it’s Not an Option under Subscriptions & you have to wait till subscription runs out!
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Don’t waste your money.

It doesn’t work. Half the time it incorrectly identifies the plant, and It never helped diagnose diseases as it says it does. Waste of money!

Identification never accurate

This app is a joke! It can’t even identify basic common plants. Lilac, dandelion, onion…… I would not trust anything it attempts to identify!!

Free or pay to play?

Unclear on charges (and now reading policies again it is clearly misleading). And how can it be cancelled? Another total mystery. Still trying to figure it out.

Does not work

I got this app and it doesn’t work. I took pictures of plants will not give information about plants, or a diagnosis.

Didn’t work

Took picture of my sick plant and it does not provide any information

Incorrect plants

Several times it mis-identified plants I was trying to ID. When I would try to find out what was wrong with a plant, it wouldn’t do anything.
This app needs lots of upgrading

ID works. Plant Dr doesn’t.

It helped me ID the plant but when I tried to diagnose a problem, it took the picture but told me nothing about my plant. Very disappointing

Other Apps Better

Not what I’m looking for. Deleting app, request no other charges are withdrawn.