Play User Reviews

Customer Experience

Positive experience26.0% of reviews
Neutral14.0% of reviews
Negative experience60.0% of reviews

~ Based on 200 written reviews from the US App Store.

What users say

Is Play Safe?

Play-Fi appears safe based on user ratings. AppsHunter Safety Score for Play is 90/100.

This assessment is based on 3,465 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.8% of ratings point to a safe experience
6.6% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 3,465 App Store ratings for Play.

Is Play Legit?

Play-Fi appears to be a legitimate app. AppsHunter Legitimacy Score for Play is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Descent

As others have said, each release seems to create new problems and remove functionality. I enjoyed it much more 15+ years ago. It is almost worthless at this point and that makes me sad. It could work so well. It has worked so well in the past.

Dropped audio all the time

I run play if to Definitive technology speakers around the home. I run play fi on a dedicated iPad on a 5G network with a unique ssid just for audio… never fails.. always fails, audio stops and app shows it continues to play.. useless

Garbage

If the only way to stream hi res music is using this application find another product. Baffling that this is the state of music streaming in 2026 , you’re forced to sign into your music service through their terrible application which always shows a white screen leaving you stuck no matter what you do
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Disappointed

This app is absolutely horrendous! Not sure who is rating it so high but gotta say I don’t believe them. Can’t get XM to work, drops Amazon Music after a song our two, same with the others. Wish I had a choice of another service. It’s terrible!

Apple app does not support Apple Music.

I see “this file is unsupported”

Annoyed

Why is this app so hard to use?!! I wish SVS didn’t make people use this garbage app with their Prime Wireless speakers!

Each new release is even more useless than the last…

I had high hopes for this release. Not sure why, maybe I figured it couldn’t possibly get any worse. Well, I was wrong. This is the worst release I have had the misfortune to use. I tried to use it. It played from my music server for a few tracks and then stopped. And now it won’t play at all. Cycling the device power, force quitting the app, rebooting the server. Nothing has made it start working. These developers should really be ashamed of themselves.
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Limited features.

Very limited features… should have more flexibility streaming from various devices to other devices and more functionality.

Worst app EVER.

It has been a year since my last review of this awful app. The newest version doesn’t work any better than the previous version. Today it took me half an hour to connect to my hardware. It played for two hours and then abruptly disconnected and would not reconnect. If you see hardware that requires Play-Fi, run away. This is an app that takes what would have been wonderful hardware and turns it into a nightmare. Worst app EVER.
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The app is crapp

The app is SLOW to load. The app shuts down the streamer after an hour or so. I have to completely shut down my phone before I can restart the streamer and the app. BTW that streamer is an Audiolab 6000N.

works well

Play-Fi is a reasonably useful app for accurately controlling music volume on wireless devices over wifi, such as loudspeakers

the app doesn't seem to do anything else apart from that though, so its functionality is limited

i've found that it won't work if a VPN is active at the same time you want to use this app. even when the devices are sharing the same network
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Disappointed

Polk audio used to work, now I had to download this app my mini speakers have to be reconnected each time I listen to music often taking 30 minutes or more. Sometime I can’t get all 3 to work together. Disappointed in Polk audio for their lack of support on such and expensive product that only a few years old.
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Slow, buggy, feature less app

App is very slow to load, too many glitches and way less features when compared to other streaming app.

Pure garbage

Plays 1 or 1-1/2 songs then quits. You would be lucky to get it going again. I’m using the same app on multiple iOS devices with the same results. Absolute Junk.

Latest updates

At last it has gap-less playback and you can set it to critical listening mode permanently.
A great update over the previous version. I’m impressed now.

App never works consistently

The Paradigm speakers with Play-Fi cost a premium price. They sound good for what they are when the app will work. I spend more time trying to get two different speakers playing or even one speaker playing then I ever spend listening to them. This app should have been released.

Our all day friend

Boom is feel-good station. It is on all day and evening either through Alexa or WiFi with DAB in the car. Boom enhances our lives.

Useless

I have a set of Play-fi speakers. These sound great, but have constant connection issues and do not work with most audios sources (Apple Music) making them useless. Worst purchase ever.

Never fails to disappoint

Have two devices that use the infernal play-fi now and they never work without Herculean efforts of manual intervention. The faq is no use. Turn them off and on. Is your WiFi ok?? Like jeez. This is 2024 and you still write junk like this.

Dire

The worst way to interact with a HiFi that I can imagine. I have an Audiolab 6000N Play. If I’d have known what a monumental pain this app is, I’d never have invested in the streamer. Slow to connect and limited streaming sources. Buggy and glitchy. The graphics are poor and basic. It’s only getting 2 stars instead of one, because I’m feeling generous.
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