Not worth it
Very helpful an easy to use
Ripoff
Response from developer
Hi, thanks for giving Playbacks a try, and sorry the pricing caught you off guard! Just wanted to clear a couple of things up. Playbacks is USD $99/year, which works out to about $8/month - we think that's pretty fair for unlimited AI transcription and notetaking, but we know everyone's budget is different. A few things worth knowing: we offer a 7-day free trial so you can try everything before paying a cent, and we also have a genuinely generous free tier - you're welcome to keep using Playbacks without ever subscribing. Hopefully that gives you a way to enjoy the app on your own terms. If you'd give it another look, we'd really appreciate it. And if anything's unclear or not working for you, just reach out - we're a small team and we read everything. Thanks again!
So good
Game changer!
This app is saving me in college
Love it!
A game changer
Will There be a Dark Mode or Color Differences
Great
So good!
Corporate LIFE SAVER
Brilliant but…
Response from developer
Hi there, really sorry you ran into this, especially when you needed the app most. To explain what happened: a major Cloudflare outage took down large parts of the internet for a few hours, affecting millions of apps and services worldwide. Playbacks relies on that same infrastructure. (You can Google “Cloudflare Nov 18” for more details.) Cloudflare patched the issue within 2–3 hours and everything returned to normal shortly after. Just to reassure you - deleting the app does not delete your recordings; they’re safely attached to your account. If you’d consider updating your review now that the issue wasn’t specific to our app, we’d really appreciate it. If you need anything at all, feel free to reach us at contact@playbacks.ai - we’re here to help.
Alright, but not worth the price
Response from developer
Hi there, thank you for the thoughtful feedback! We appreciate you recognizing the quality of our transcriptions and ease of use. We understand the pricing concern. The difference with our app is the seamless, all-in-one experience designed specifically for students and professionals who need real-time recording, transcription, and study tools without the friction of switching between multiple apps. We know there are free alternatives out there, and we respect that different solutions work for different people. If you have any feedback on what would make the experience more valuable for you, we'd genuinely love to hear it. Please email us at contact@playbacks.ai 😊
So helpful
Clunky, not very accurate.
Response from developer
Hi there, Thank you for taking the time to share your detailed feedback with us, as per our email exchange. You've highlighted three critical areas that are essential to the app experience: transcription accuracy, formatting preservation during export, and search functionality. We hear you, and we understand how frustrating it is when these core features don't meet your needs, especially given your investment in the service. We want you to know that we use industry-leading AI transcription technology – among the highest accuracy levels available. That said, transcription accuracy can vary based on factors like audio quality, accents, and background noise, and we're continuously working to improve the experience. As mentioned in our email exchange, one tip that can significantly improve accuracy: if you haven't already, try selecting "English" as your language instead of using auto-detect – this helps our AI deliver the most precise transcription possible. We're also actively enhancing our export feature to preserve formatting and overhauling our search capabilities. Your specific feedback is valuable and helps us prioritize the features that matter most to our users. We'd appreciate the opportunity to learn more about your experience and discuss how we can make this right for you. Please reply to our existing email exchange or reach back out to us at contact@playbacks.ai, and we'll work together to find a solution that meets your needs. We're committed to making meaningful improvements and hope to demonstrate that to you. Best regards, Playbacks Team
