Playbacks User Reviews

Customer Experience

Positive experience81.3% of reviews
Neutral3.1% of reviews
Negative experience15.6% of reviews

~ Based on 32 written reviews from the US App Store.

What users say

Is Playbacks Safe?

Playbacks: AI Note Taker appears safe based on user ratings. AppsHunter Safety Score for Playbacks is 95/100.

This assessment is based on 951 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 951 App Store ratings for Playbacks.

Is Playbacks Legit?

Playbacks: AI Note Taker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Playbacks is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not worth it

Honestly i like the idea of it but trying to get this to help me take notes was a pain, i tried uploading the recording and it kept saying failed because “to many people were using the app” and almost lost 25 minutes of a lecture.then i tried asking questions and it kept telling me “to many people were using the app” so no it isn’t worth the $15 a month.
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Very helpful an easy to use

This app is very helpful and easy to use. It makes recording and transcribing notes simple and saves a lot of time. The AI features work smoothly and help me stay organized, especially for studying and important conversations. Definitely a great app for students and anyone who needs quick, reliable notes.
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Ripoff

So you get all the way through setting up, then right at the end, they slug you for $150 a year! For the service? Wth, moneygrubbs

Response from developer

Hi, thanks for giving Playbacks a try, and sorry the pricing caught you off guard! Just wanted to clear a couple of things up. Playbacks is USD $99/year, which works out to about $8/month - we think that's pretty fair for unlimited AI transcription and notetaking, but we know everyone's budget is different. A few things worth knowing: we offer a 7-day free trial so you can try everything before paying a cent, and we also have a genuinely generous free tier - you're welcome to keep using Playbacks without ever subscribing. Hopefully that gives you a way to enjoy the app on your own terms. If you'd give it another look, we'd really appreciate it. And if anything's unclear or not working for you, just reach out - we're a small team and we read everything. Thanks again!

So good

Love using this in my meetings. Our company don’t allow us to install software on our machines. So I use this personally. It works great!

Game changer!

This app has DRASTICALLY improved my day to day meetings and subsequent minutes. Wish I found it sooner.

This app is saving me in college

Whoever created thissss!!! As a college student always trying to keep up with taking notes in class, this came throughhh. it’s have not taken one class without using it

Love it!

Playbacks is so helpful and so easy to use. I’ve saved so much time since I’ve started using it! Highly recommend .

A game changer

This app is so helpful for day to day meetings. It’s like your little assistant that keeps you on track

Will There be a Dark Mode or Color Differences

Love how easy it is to use this app! I would love to have a dark mode for night time users or a wallpaper changer that supports a variety of different colors i.e ( grey & red, dark grey & orange )

Great

1

So good!

It helps me track what I need to do and it’s so easy to use, i absolutely love it!

Corporate LIFE SAVER

This app has made my WFH job SO much easier. I feel so much more put together, and efficient with my time. I also love that there’s a free version! I highly recommend downloading if you work in corporate.

Brilliant but…

Great when it does work can’t really fault it but currently when I open the app it’s just stuck on the logo screen for ages not doing anything. Cant really delete and re download as it will delete my previous recordings. Not the best when you really need it and you pay for it but won’t load.

Response from developer

Hi there, really sorry you ran into this, especially when you needed the app most. To explain what happened: a major Cloudflare outage took down large parts of the internet for a few hours, affecting millions of apps and services worldwide. Playbacks relies on that same infrastructure. (You can Google “Cloudflare Nov 18” for more details.) Cloudflare patched the issue within 2–3 hours and everything returned to normal shortly after. Just to reassure you - deleting the app does not delete your recordings; they’re safely attached to your account. If you’d consider updating your review now that the issue wasn’t specific to our app, we’d really appreciate it. If you need anything at all, feel free to reach us at contact@playbacks.ai - we’re here to help.

Alright, but not worth the price

It’s a good app. Clean, easy to navigate, pretty accurate in its transcriptions. But 140 a year is, in my opinion, definitely not worth the price. You can have the exact same functionality by using any regular voice recording app, and loading it into NotebookLM (Google). Same level of transcription, same chat functionality and summary. Completely for free. If the app was maybe 5 dollars a month it could justify the convenience of having it directly on the phone, but at the moment it’s just not worth it with other free alternatives.
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Response from developer

Hi there, thank you for the thoughtful feedback! We appreciate you recognizing the quality of our transcriptions and ease of use. We understand the pricing concern. The difference with our app is the seamless, all-in-one experience designed specifically for students and professionals who need real-time recording, transcription, and study tools without the friction of switching between multiple apps. We know there are free alternatives out there, and we respect that different solutions work for different people. If you have any feedback on what would make the experience more valuable for you, we'd genuinely love to hear it. Please email us at contact@playbacks.ai 😊

So helpful

Playbacks has completely transformed my work from home experience. I’m able to conveniently get quick notes on all of the meetings so I can focus on important things! And being able to listen to them after is very helpful as well I wish I had this in college

Clunky, not very accurate.

Disappointed with this app. The voice to text isn’t accurate, with the transcript often times having the incorrect words. When exporting summaries, all formatting is lost and requires time to reformat. The search functionality is also poor - for how expensive this service is, the app leaves a lot to desire. Would not recommend this app.
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Response from developer

Hi there, Thank you for taking the time to share your detailed feedback with us, as per our email exchange. You've highlighted three critical areas that are essential to the app experience: transcription accuracy, formatting preservation during export, and search functionality. We hear you, and we understand how frustrating it is when these core features don't meet your needs, especially given your investment in the service. We want you to know that we use industry-leading AI transcription technology – among the highest accuracy levels available. That said, transcription accuracy can vary based on factors like audio quality, accents, and background noise, and we're continuously working to improve the experience. As mentioned in our email exchange, one tip that can significantly improve accuracy: if you haven't already, try selecting "English" as your language instead of using auto-detect – this helps our AI deliver the most precise transcription possible. We're also actively enhancing our export feature to preserve formatting and overhauling our search capabilities. Your specific feedback is valuable and helps us prioritize the features that matter most to our users. We'd appreciate the opportunity to learn more about your experience and discuss how we can make this right for you. Please reply to our existing email exchange or reach back out to us at contact@playbacks.ai, and we'll work together to find a solution that meets your needs. We're committed to making meaningful improvements and hope to demonstrate that to you. Best regards, Playbacks Team

Playbacks note taking App

Love this app! It’s seriously saved me so much time and made my time management so much more efficient!!

Awesome!

This app has been a life saver for my busy schedule!!! Honestly a must have especially for corporate work or school

Unreal

Using it on the sly in all my meetings to get ahead of my colleagues.

Needed this!

Been using this app for all of my meetings and it is such a lifesaver! I love the fact that it is really user-friendly too. Nothing too complicated