Scam
Love this app
Game Changer
Absolute Scam
Response from developer
Dear Jackass34, Thank you for your feedback. However, I must address the inaccuracies and the spreading of fake news in your review as they not only misrepresent our platform but also undermine the trust we have built with our community. It is crucial to correct the record: the assertion that 90% of our drawings are rigged is entirely false and, frankly, impossible given our robust system design. At Playfora, we use a non affiliated third party with RANDOM.ORG's premium service for all random selections to ensure that manipulation of outcomes is not feasible. Not even by us! This process is not only transparent but also audited and certified by reputable regulatory bodies such as eCOGRA and Gaming Labs International. Each drawing provides a unique verification code, allowing any participant to independently confirm the randomness and fairness of the results. The spread of misinformation can have serious repercussions for small businesses like ours that are committed to fair play and transparency. We encourage a responsible dialogue based on facts and welcome any inquiries into how our platform operates. Furthermore, we are continually working to enhance our app’s functionality and would appreciate specific details on any issues you might be experiencing. Our support team is ready to assist at support@playfora.org and ensure your experience on our platform is satisfactory. We are committed to maintaining the highest standards of fairness and encourage you to revisit your experience with this understanding. Should you have further concerns or need clarification on our processes, please do not hesitate to contact us.
Poor customer service
Response from developer
Hi, First and foremost, I extend my sincerest apologies for the challenges you have faced with our platform and the delay in resolving your concerns. As the founder of Playfora, I personally oversee our customer service, and I take great pride in our commitment to prompt and effective support. Unfortunately, it appears that your issue was inadvertently overlooked, and for that, I apologize. Regarding the search functionality, our platform is uniquely designed for privacy and exclusivity, meaning all events and fundraising groups are private and operate independently. Access to these groups is by invitation only to ensure that each community maintains control and privacy. This design choice is intended to protect the integrity and exclusivity of each group, aligning with our commitment to privacy and secure interactions. Since I do not have your username to personally look into your case, I kindly ask you to reach out to me directly at support@playfora.org or via our support channel. This will allow us to address your concerns promptly and thoroughly. Thank you for bringing this matter to my attention. Your feedback is invaluable as it helps us improve and ensure a better experience for all our users. I look forward to hearing from you soon and resolving this issue to your satisfaction.
