Renew subscription
I hate that it’s not easy at all to cancel autopay just another reason to stop giving yall money just greedy
Screen sharing
Every time I look at party on my screen it instantly starts playing and I hate that
Great
I can do anything I need to now
3/5
Sometimes this app is useful but every single week it logs you out and it never sends you the code to log back in. They need to fix this right now
sucks
people scam me
Hacked
My account was hacked from a ps4 I no longer have and had since 2018. I’ve called and made a complaint and spoke about my issue. This person still has the ps4 in their possession and is using it with my account. I would like someone to get back to me regarding this since it’s defamation of character
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Should be better
The only reason Sony is relevant is because of PlayStation and the app is not good. I don’t understand
Code Only Games?
Going to Code Only games no more CD's is being a total Crook. You guys try it with music CDs now it's gsmes. I hope Sony goes out of business
Fraud
Dear PlayStation Support,
I am submitting a formal complaint regarding an issue accessing Call of Duty: Warzone on my PlayStation 5.
When I access the PlayStation Store, Call of Duty: Warzone clearly displays “Purchased”, confirming that it is already associated with my PlayStation account.
However, I am having difficulty accessing the game and am being presented with another Call of Duty edition priced at $69.99.
This is frustrating and confusing. I should not be required to purchase another Call of Duty title simply to access Warzone, which is advertised as a free-to-play game.
I am requesting the following:
1. Verify that Call of Duty: Warzone is properly registered to my PlayStation account.
2. Investigate why I am unable to access the game despite the store displaying “Purchased.”
3. Restore my ability to download and play Warzone without any additional payment.
4. Clarify why paid Call of Duty editions are appearing when I am attempting to access Warzone.
5. Provide a clear explanation of the issue and the steps being taken to resolve it.
I have photographic evidence showing Warzone listed as “Purchased” alongside another Call of Duty edition priced at $69.99.
I expect this issue to be addressed without requiring me to spend additional money on a game that is supposed to be free to play.
Thank you for your attention. I look forward to your response and a satisfactory resolution.
Sincerely,
PlayStation 5 Customer
I am submitting a formal complaint regarding an issue accessing Call of Duty: Warzone on my PlayStation 5.
When I access the PlayStation Store, Call of Duty: Warzone clearly displays “Purchased”, confirming that it is already associated with my PlayStation account.
However, I am having difficulty accessing the game and am being presented with another Call of Duty edition priced at $69.99.
This is frustrating and confusing. I should not be required to purchase another Call of Duty title simply to access Warzone, which is advertised as a free-to-play game.
I am requesting the following:
1. Verify that Call of Duty: Warzone is properly registered to my PlayStation account.
2. Investigate why I am unable to access the game despite the store displaying “Purchased.”
3. Restore my ability to download and play Warzone without any additional payment.
4. Clarify why paid Call of Duty editions are appearing when I am attempting to access Warzone.
5. Provide a clear explanation of the issue and the steps being taken to resolve it.
I have photographic evidence showing Warzone listed as “Purchased” alongside another Call of Duty edition priced at $69.99.
I expect this issue to be addressed without requiring me to spend additional money on a game that is supposed to be free to play.
Thank you for your attention. I look forward to your response and a satisfactory resolution.
Sincerely,
PlayStation 5 Customer
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Forces you to sign in every time
Just trash… Used to be fine but now EVERY SINGLE TIME you leave the app it forces you sign in again.. I guess they are hoping you’ll save it in the passkeys to your Iphone so they’ll have all that information too
Captures
the clips take too long to load even when it says the clip is done uploading im still waiting on my clip to load
Sign in isn’t working
Hopefully someone sees these reviews and makes changes to the app. It’s been an issue for a couple of months. PlayStation has been letting people down in too many ways at this point
App not working
Last week we’d/thurs my app logged me out saying I’m signing in from a new browser. I have an iPhone Air and I had the phone since July(follow me) I logged in with my credentials and it wouldn’t send a password reset nor verification . I went to the ps app on the browser it self , tried to log into my account but I’m unable too. I can get into my Ps5 perfect just thr dedicated app isn’t working . I’ve reached out and spoken to Son reps 3x and all they said is they can’t help me and will send a message to my email for me to get to the chat bot and spam the chat bot with the word “live agent”. None of that worked. I use my app often especially if it’s a new game out and I’m out and about with the family . I can just download the game right to the Ps. Im not receiving any emails when I send the verify email. So now I have 0 access to the app.
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playstation stars/coins
another cheap option from another cheap company. funny today (nov 2, 26) i go to redeem some of my coins from playstation stars. and they expire. had over 2- almost 3000 coins i believe from "buying" your games.
and even though nothing about the app nor games itself are progressing or making life easier for anyone. yall still take stuff away. when i have a chance my household and i, plus others will be moving away from playstation indefinitely. your games havent gotten better and neither have your consoles (storage especially). i hope and try to speak into existence for the day i see yall lose the console wars.
and even though nothing about the app nor games itself are progressing or making life easier for anyone. yall still take stuff away. when i have a chance my household and i, plus others will be moving away from playstation indefinitely. your games havent gotten better and neither have your consoles (storage especially). i hope and try to speak into existence for the day i see yall lose the console wars.
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Incomplete app
On PS5 Pro Information needed: GB, better gameplay videos, voice, subtitles and screen language, fps and game performance. Info provided sucks hard for such an expensive system.
And last the PS5 Pro update 14.22 make a huge malfunction of the PS Store wishlist, making the mayor (90%) of the listings blank, when you have over 100 entries. This is a mayor flaw for such an expensive system. I only purchase on PS store on the PS 5 Pro only. I Stopped purchasing any more games. Went to Nintendo Switch 2, by Diskless Sony super expensive equipment
And last the PS5 Pro update 14.22 make a huge malfunction of the PS Store wishlist, making the mayor (90%) of the listings blank, when you have over 100 entries. This is a mayor flaw for such an expensive system. I only purchase on PS store on the PS 5 Pro only. I Stopped purchasing any more games. Went to Nintendo Switch 2, by Diskless Sony super expensive equipment
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Null
Null, null, null, null….. along with “missing%name1% value” great app Sony!
Anti-consumer
I’m being charged sales tax when I live in a state with no sales tax. Sony says that I have to create a new account to fix it. Very user friendly to then have to figure out which games are on which account. So this will stay at 1 star till I don’t have to give Sony extra money just because I don’t want multiple accounts.
Update. A year later and I’m still paying sales tax when I live in New Hampshire. No sales tax.
Update. A year later and I’m still paying sales tax when I live in New Hampshire. No sales tax.
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CAPTURES
My photos don’t save in high quality they save blurry
2 step verification sucks
I changed my phone number and now it is impossible to sign in to update it. There needs to be an option to verify through email or face recognition. So if you get locked out you don’t have to wait for business hours.
Crimson desert on ps portal
I can’t play the new DLC to crimson desert on my ps portal fix it or I will switch to Xbox instantly 💯
