PlayStation App Reviews: Is It Legit?

Customer Experience

Positive experience25.3% of reviews
Neutral10.3% of reviews
Negative experience64.4% of reviews

~ Based on 4,509 written reviews from the US App Store.

What users say about PlayStation App

Is PlayStation App Safe?

PlayStation App appears mostly safe based on user ratings. AppsHunter Safety Score for PlayStation App is 84/100.

This assessment is based on 91,561 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.3% of ratings point to a safe experience
3.6% of ratings suggest some concerns
16.1% of ratings point to a risky experience

~ Based on 91,561 App Store ratings for PlayStation App.

Is PlayStation App Legit?

PlayStation App appears to be a legitimate app. AppsHunter Legitimacy Score for PlayStation App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Physical discs

Physical discs are everything for me and digital only is the death of gaming for gamer consumers

Mobile Connection vs. Wi-Fi

When I connect to the chat via my phone, the app always has connection issues, but it connects just fine when I'm on Wi-Fi.

It’s really really good

I love how you can go into friends and text people now. I love how there’s so many options. I love you how you can look at all your trophies. It’s a wonderful app and it’s helped me a lot.

Account recovery

They won’t be any help at all to recover an account. Even on Sonys website they will act like sending a recovery email is to much.

👎

New update ruined the app by doing too much, can’t even have a party menu but you can introduce futuristic overlays.

Scam

I thought the game would let you play but it did not and I was so exited to play it then when I went to play it I could do nothing except texting and buying games

No disc no buy

Never buy games OR MOVIES on this app or any PlayStation device. You will never own them and they’ll be taken away when Sony looses the licence!!!

It does its job

It’s a good accessory app, but there are a couple quality-of-life changes that would make it a lot better. The main one being the capability to see my playtime in games through the app. I know it’s not terribly hard to add, and it seems like it’d be a given. When I go to my PlayStation library on my PlayStation, I can see my playtime, but when I look at my library on the app, nothing. Other than that and a few pretty insignificant things, the app is great.
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App default

Haven’t been able to open app even deleted it and downloaded it again and it still doesn’t open

Just a few suggestions

I don’t like how you guys moved the social stuff to a tab on the bottom. I like logging on and immediately seeing what my online friends are playing at the top of the page. The apps look is also way more minimalistic and i really hate it. The tab on the bottom used to be round and gradient but it’s just flat and boring now. Also, I kinda want you guys to add a feature for me to change my PS5s wallpaper through the app so that i can use my own pictures from my phone gallery. Just like how you can edit your profile and profile picture through the app, the wallpaper should be an option too.
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🤌🤌

🤌🤌

Outdated refund policy

PS has a zero minute no refund policy. Wild. Steam is better.

.

The app keeps kicking me out along with my playstation and I cant sign back into the playstation network using my phone. Otherwise, its ok.

Lower Navigation Bar

I opened the app today and found that they updated the lower navigation bar to the ugliest design possible. One would assume that it would make navigating on the app easier but it’s the same buttons with an uglier design. Please fire whoever is in charge of UI this is abhorrent.

Revert recent update

This new update visuals aren’t it. I hate how the top is my friends “activity” I honestly see it as a eye sore

Horrible New UI Design!!

Why try to fix something that isn’t broken? The previous design was pretty good and pleasant to use. At least give users the option to switch between new and old. Whoever approved this new design needs to be fired!

Can’t log in

I can’t log in on the app or website despite having my email and password, I know both are correct because not only has it sent an email saying I logged in even though it didnt, I also changed my password to make sure and it still doesn’t work

Ps app

The ps app has been really handy over the years but I really do not like what you did with the most recent update, you made it way to confusing and complicated, and now there’s to much happening in the main page, and a little annoying because I got so used to the old way, and I don’t know why you added the friends activity stuff, and put a bunch of buttons together, if you can please have a way to change it back
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Oops!

My connection to a higher star rating was lost!

New update

Horrible new update you used to have a tab for friends and a tab for your chats right next to each other and it made it super simple now with this new update they combined it into one tab so they can add the PlayStation store to the home screen in the app