PlayStation App User Reviews

Customer Experience

Positive experience24.0% of reviews
Neutral9.4% of reviews
Negative experience66.7% of reviews

~ Based on 2,638 written reviews from the US App Store.

What users say

Is PlayStation App Safe?

PlayStation App appears mostly safe based on user ratings. AppsHunter Safety Score for PlayStation App is 84/100.

This assessment is based on 91,270 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.4% of ratings point to a safe experience
3.6% of ratings suggest some concerns
16.0% of ratings point to a risky experience

~ Based on 91,270 App Store ratings for PlayStation App.

Is PlayStation App Legit?

PlayStation App appears to be a legitimate app. AppsHunter Legitimacy Score for PlayStation App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never been a fan of Playstation

But I am very dissatisfied to see they are discontinuing discs? Why would you feel the need to stop producing a disc when most people rely on discs to play games as they cannot afford full price for a game digitally or even the “sales” prices. I find it very odd they are doing all of this all while ignoring the issue it is ridiculous, I wouldn’t personally use Playstation again.
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Good but…

The features are good but the problem is some of my game progress on my ps4 doesn’t come on my app like my name is mayo it’s still a good app tho

No disc no buy

No disc no buy

Bad PS

Because it keeps saying to many send backs please try again later😤😤😤😤😤😤😤

Very basic

Its almost pointless and limited console account/management, app built for you to spend more money renting Digital content.

Buying games more like renting them

No disk means digital, digital means you don’t own the game and PlayStation can take the game away and not refund you

كلش حلو

وبله

Decided I wanna sell my PlayStation 5

In the end I just wanna keep my account but after going with deletion! It won’t even let me log back into my account. Kinda happy with that choice now. Hello Microsoft I’m getting Xbox series X again

No disc no buy

No disc no buy

Need to add games

Everything is perfect. I can download apps, but the only problem and even allows me to play some of my games like Fortnite on my iPad, but the only problem is here that I can’t play any other game that doesn’t exist an iPad in the PlayStation app. I wish you can do that. I’ll give you a a five stars were made or higher if it’s possible
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No Disc, No Buy

No disc, no buy. Always been a PlayStation/sony guy but things always changing.

Time to boycott

NOT DISC, NO BUY

#Save the disc

No disc, no buy. I’ve been a loyal PS member for years now. But if they completely remove physical media, I will no longer support them.

Greedy company

No disc, no buy simple is that.

I am very very dissapointed

Does not work do not use #staying salty

Closed my account

Best decision I’ve made, thanks in advance Sony for helping easing the decision making process!

(Misleading buy) no warning about “not owning the game you buy” YUCKK

I can’t wait for more people to wake up & can’t wait until this company burns to the fkn ground:)))) yall lost me too L sony & im for sure done buying on your pos platform now :)))) do better sony. You’re fkn pathetic

Sheesh...

(updated review 2026-08-31) Sony has trashed us! They have officially reminded us that when we buy games, we are only buying a license to use them which can be revoked at any time. Look at how they took away 551 movies and TV shows because they lost the license to sell them, but they didn't give any refunds at all. I am permanently quitting this app and not buying any more digital games. No disc, no buy!

(original review) Sorry, but I HATE how they have changed the app, especially the store part. Now, instead of seeing a store similar to what is on your console and having the feature of the wishlist, it looks like some watered-down phone app that is designed to confuse buyers into getting stuff they didn't intend to. I have deleted this app and am only going to use the Remote Play app from now on.
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Black and back on

Everytime I am in a party with my friends or brothers in a party chat it always black out and I have to gently tap the side of my phone to get it back work please fix the issue but it’s good to have once and app tho

Lazy development

La app es demasiado limitada, se debería personalizar el wishlist o crear varios tipos, seleccionarlos para modificarlos, pero solo se tiene una simple con errores. Tengo juegos en esa lista que ya tengo como comprados pero siguen ahí y no se pueden eliminar.