PlayStation App User Reviews

Customer Experience

Positive experience24.4% of reviews
Neutral9.5% of reviews
Negative experience66.1% of reviews

~ Based on 2,473 written reviews from the US App Store.

What users say

Is PlayStation App Safe?

PlayStation App appears mostly safe based on user ratings. AppsHunter Safety Score for PlayStation App is 84/100.

This assessment is based on 90,831 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.5% of ratings point to a safe experience
3.6% of ratings suggest some concerns
15.9% of ratings point to a risky experience

~ Based on 90,831 App Store ratings for PlayStation App.

Is PlayStation App Legit?

PlayStation App appears to be a legitimate app. AppsHunter Legitimacy Score for PlayStation App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad app

They will not issue refunds for games you can’t play. Bought a game that can’t be played unless I buy a PS plus subscription so the game is unplayable. I called a few hours later for a refund they said my fault

Please 🥺

🤺

Logged out every minute

Every time I’m going to edit my account it signs out

Fix it

App constantly logging me out and saying my email and password doesn’t work🤦🏽‍♀️🤦🏽‍♀️

Capture bot uploading

It’s kinda crazy how broken capture upload is if it’s not stuck uploading it’s stuck downloading and keeping your ps5 busy trying to reupad the file over and over is broke fix it plz

New low for Sony

Sony continues to make every decision in bad faith with only greed in mind and at the direct expense of the community it helped build decades ago with the first PlayStation. Their attempts to monopolize video games reaching a new desperate low by announcing they will discontinue physical media forcing gamers to purchase direct from Sony free of any competition from any third party retailers.
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👎

Slow app, have to do age verification now even though how long I’ve had my account proves that I’m over 18, probably just trying to suck up as much data as possible to sell to some noncey ai company. Sony suck

Worst company in whole world.

A predatorian company, they don’t care about customers.

No Disc no Buy

PlayStation es una basura

Bring back physical media

no disc no buy

This is the end of the line for me

This review is nothing to do with the PlayStation app, but everything to do with Sony’s tactics moving forward with digital only purchases.

I have owned every PlayStation released, however now that they want us to be locked into buying games from their store, the ps5 will be the last console for me.

I don’t want to move to the PC platform and have to deal with windows, but if it means I have choice then so be it.
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Playstation doesn’t care about its customers

I bought a playstation 5 with a physical disc drive because of the of the effort that playstation put into their 1st person games during the Ps4 generation. I was sadly disappointed with the overall game offering during the current generation, Hardly anything worth playing and needing to go back yo last generation to find things that are good and interest me.

I want physical games and will sometimes go back and play games from my childhood on the OEM. I want to be able to play the original games. The current leadership at PlayStation cares nothing for us owning these games and can play them even a few years from now. I am disgusted lack of response from your customers that we still want Physical Games, Then will only answer their Shareholders. I understand that you need your make a Profit and am happy to pay a reasonable price for good, quality, and complete games that I will own and can play when I want to. Stop with the greed and keep physical games alive.
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Play Has Limits

After recent decisions, I’m leaving the PS ecosystem. The platform does not justify itself. Also, app was constantly logging me out.

Avoid this app and company

Sony used to be so good but they’ve turned into a litigious, predatory, and anti-consumer company. They just want your money and hate having to provide anything in return. PlayStation got nearly thirty years of loyalty from me but that’s all done now. Sony is just evil.

Trash

Just like Sony

Save physical media

Since they no longer support physical media, I will not be supporting Sony any longer.

Also, the app has never provided any meaningful value.

No disc no buy

Sony got rid of discs so I’ll be moving to Nintendo

Stars

Bring the ps stars back

I love this app

The issue I am having though, is that the search function is bugged right now and they haven’t patched it. Been like this for at least a month. Removed a few stars in the hopes that someone will see since I’ve never seen an easy way to report this kind of thing to playstation. Will update review once this is seen. I absolutely love this app otherwise though.
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Losers

Taking L’s hand over fist.