Manage all your electricity needs with this comprehensive application. Easily purchase electricity tokens, pay bills, report issues, and apply for new connections or increased power. It offers convenient payment options and real-time notifications for outages.
Summarized from real user reviews of PLN Mobile. Based on 360 reviews and a 4.6/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Business app.
5.2.81
June 8, 2026
- Penambahan fitur pemberian rating Kepuasan (CSAT) dan Loyalitas (NPS) pada layanan Pengaduan. - Penyempurnaan user interface Home Charging agar lebih informatif dan memudahkan pelanggan. - Penambahan fitur chat otomatis untuk layanan Pengaduan Clear Tamper Token (CTT). - Peningkatan fitur lainnya.
More10 issues
White screen on app launch
Login stuck on loading indefinitely
10 requests
English language translation support
Increase meter account limit beyond 4
PLN Mobile allows you to easily buy electricity tokens, pay your electricity bills, report meter readings, submit complaints about electricity issues, and apply for new electricity connections or power upgrades. It also offers additional services like internet installation and electrical repairs.
The app supports multiple payment methods for your convenience, including Virtual Accounts from various banks, digital wallets, and credit card services. This ensures a flexible and easy way to settle your electricity charges.
The Self-Meter Reading (SwaCAM) feature allows you to report your electricity meter readings directly through the app. This simplifies the billing process as it helps in accurate calculation of your charges without the need for direct interaction with a meter reader.
Yes, the app provides notifications regarding power outages in your vicinity or at your home. You will also receive an alert when the electricity supply has been restored, keeping you informed about service interruptions.
Yes, PLN Mobile is a free application. You can download and use all its features without any cost. The app is published by PT PLN (Persero) Pusat.
