1. Home
  2. 💼 Business
  3. PLN Mobile
PLN Mobile

PLN Mobile

by PT PLN

428 ratings
228 reviews
💼 Business
Free

Details

Released
October 28, 2017
Updated
October 26, 2026

Features

Developer

PT PLN
✨Promote your app ✨
PLN Mobile screenshot #1 for iPhone
PLN Mobile screenshot #2 for iPhone
PLN Mobile screenshot #3 for iPhone
PLN Mobile screenshot #4 for iPhone
PLN Mobile screenshot #5 for iPhone
PLN Mobile screenshot #6 for iPhone
PLN Mobile screenshot #7 for iPhone
iphone
iphoneDuo
ipad
📌Ready
Reviews summary↘︎
⭐228
Reviews↘︎
📝3+ tags
Tags↘︎
🔄2+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage all your electricity needs with this comprehensive application. Easily purchase electricity tokens, pay bills, report issues, and apply for new connections or increased power. It offers convenient payment options and real-time notifications for outages.

✓Buy electricity tokens
✓Pay electricity bills
✓Self-meter reading reporting
✓Submit electricity complaints
✓Apply for new connections
✓Apply for power upgrades
✓Internet and repair services
Show original description

What users say about PLN Mobile

Reviews of PLN Mobile are mixed: the Business app is rated 4.6/5 from 428 App Store ratings. What users like most: fast and efficient service response, user-friendly interface for bill payments. Top complaints: frequent loading and freezing issues, no English language support. Summarized from real user reviews.

Positive things

  • 🚀Fast and efficient service response
  • 👍User-friendly interface for bill payments
  • 💡Comprehensive all-in-one app for electricity services
  • 🔧Easy complaint/disruption reporting system
  • 💳Multiple payment method options
  • 📱Convenient token purchase functionality
  • 🎯Real-time service tracking and monitoring
  • 🏠Eliminates need to visit physical offices
  • ⚡Self-meter reading (swacam) feature
  • 📊Clear billing information and history

Negative things

  • 🐛Frequent loading and freezing issues
  • 🌍No English language support
  • 🔐Geographic restriction (Indonesia only)
  • ⏱️Slow response times for complaints
  • 🔄Force close and app crashes
  • 📵Login failures and authentication issues
  • 🎨Poor UI/UX design and navigation
  • 🛠️Maintenance mode on critical features
  • 💸Deducted balance without successful transactions
  • 📱Incompatibility with some devices
See all reviews

What's New in PLN Mobile

8.1.3

October 26, 2026

Energikan Harimu dengan wajah baru PLN Mobile! •⁠ ⁠Tampilan baru yang lebih modern dengan navigasi yang lebih mudah digunakan •⁠ ⁠Personalisasi kartu informasi kelistrikan pada halaman utama •⁠ ⁠Akses beli token dan bayar tagihan langsung dari halaman utama •⁠ ⁠Penyempurnaan riwayat, status dan waktu pengaduan •⁠ ⁠Rekomendasi kWh pengisian SPKLU dengan mendaftarkan kendaraan listrik •⁠ ⁠Peningkatan fitur lainnya

More

User reviews

Most RecentHighest RatedLowest Rated

baguss

baguss
Aadeliamutiarasekar

Lambat

Updatean terbaru terasa sangat lemot, payah
UUserpln1234

Aplikasi bagus

sangat membantu
DFDonald Firmansyah

Energikan harimu dengan wajah baru pln mobile

Aplikasi ini sangat bermanfaat dan anti bug
TATabri agustian

ulasan

Aplikasi PLN Mobile sangat membantu dan praktis! Sekarang mau beli token listrik, bayar tagihan bulanan, atau catat meter mandiri (Swacam) tidak perlu repot keluar rumah atau antre lagi. Fitur lapor gangguan juga sangat cepat direspon oleh petugas. Tampilan aplikasinya keren dan mudah digunakan oleh siapa saja. Mantap untuk pelayanan PLN yang semakin modern!
Show more
Aarsya10
See 223 more reviews

Developer apps

PLN Daily
PLN Daily

by PLN (PERSERO), PT

💼 Business
Free
PLN Click
PLN Click

by PLN (PERSERO), PT

📊 Productivity
Free
Barista PLN
Barista PLN

by PLN (PERSERO), PT

📊 Productivity
Free
See developer apps

User experience

🐞

Reported Bugs

10 issues

White screen on app launch

Bug

Login stuck on loading indefinitely

Bug

Force close on iPhone devices

Bug

Payment processing failures with balance deduction

Bug

Chat functionality blocking transaction details

Bug

Photo upload not working from gallery

Bug

Menu maintenance preventing access

Bug

Pop-up ads blocking payment confirmation

Bug

Synchronization issues with virtual account payments

Bug

Automatic 5-star rating without user input

Bug
✨

Requested Features

10 requests

English language translation support

Feature

Increase meter account limit beyond 4

Feature

Internet usage tracking feature

Feature

Better offline functionality

Feature

Improved photo upload from gallery

Feature

Multi-tasking capability in chat

Feature

Better error message descriptions

Feature

Dark mode option

Feature

Enhanced customer service availability

Feature

Ability to use app outside Indonesia

Feature

FAQ

What can I do with PLN Mobile?

PLN Mobile allows you to easily buy electricity tokens, pay your electricity bills, report meter readings, submit complaints about electricity issues, and apply for new electricity connections or power upgrades. It also offers additional services like internet installation and electrical repairs.

How can I pay my bills through PLN Mobile?

The app supports multiple payment methods for your convenience, including Virtual Accounts from various banks, digital wallets, and credit card services. This ensures a flexible and easy way to settle your electricity charges.

What is the Self-Meter Reading feature?

The Self-Meter Reading (SwaCAM) feature allows you to report your electricity meter readings directly through the app. This simplifies the billing process as it helps in accurate calculation of your charges without the need for direct interaction with a meter reader.

Does PLN Mobile notify me about power outages?

Yes, the app provides notifications regarding power outages in your vicinity or at your home. You will also receive an alert when the electricity supply has been restored, keeping you informed about service interruptions.

Is PLN Mobile free to use?

Yes, PLN Mobile is a free application. You can download and use all its features without any cost. The app is published by PT PLN (Persero) Pusat.