PLN Mobile appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for PLN Mobile is 78 out of 100 points across 7 verification signals from App Store and developer data.

PLN Mobile User Reviews

Name: PLN Mobile
Rating: 4.57778 (360 reviews)

PLN Mobile

PLN (PERSERO), PT

💼 Business

Customer Experience

Positive experience62.1% of reviews

Neutral1.8% of reviews

Negative experience36.1% of reviews

~ Based on 219 written reviews from the US App Store.

What users say

Summarized from real user reviews of PLN Mobile. Based on 360 reviews and a 4.6/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Business app.

Positive things

🚀Fast and efficient service response
👍User-friendly interface for bill payments
💡Comprehensive all-in-one app for electricity services
🔧Easy complaint/disruption reporting system
💳Multiple payment method options
📱Convenient token purchase functionality
🎯Real-time service tracking and monitoring
🏠Eliminates need to visit physical offices
⚡Self-meter reading (swacam) feature
📊Clear billing information and history

Negative things

🐛Frequent loading and freezing issues
🌍No English language support
🔐Geographic restriction (Indonesia only)
⏱️Slow response times for complaints
🔄Force close and app crashes
📵Login failures and authentication issues
🎨Poor UI/UX design and navigation
🛠️Maintenance mode on critical features
💸Deducted balance without successful transactions
📱Incompatibility with some devices

Is PLN Mobile Safe?

PLN Mobile appears safe based on user ratings. AppsHunter Safety Score for PLN Mobile is 90/100.

This assessment is based on 360 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.2% of ratings point to a safe experience

2.1% of ratings suggest some concerns

9.7% of ratings point to a risky experience

~ Based on 331 App Store ratings for PLN Mobile.

Is PLN Mobile Legit?

PLN Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PLN Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Pln

Pelayanan cepat dan petugas ramah terimakasih bapak yandal 🙏🏻

Ratna novi safitri

21 days ago

pln mobile

aplikasinya sangat bagus

hfervf

a month ago

kwh periksa

aplikasi sangat membantu memudahkan jangka panjang terima kasih pln

Supryan

a month ago

BAGUS

Aplikasinya ringan, bayar token langsung masuk. Notifikasi juga akurat jadi ga pernah telat. 5 bintang!

putriniha

a month ago

PLN MOBILE

Pln mobile Sangat terbantu. Terima kasih banyak

Don Dombo

2 months ago

Lemot

Server lemot parah, ngirim kode verifikasi sampe setengah jam sampe kodenya kadaluarsa baru masuk di email

Ell knt

2 months ago

Does not work

I cannot even register with any phone number. 3rd world broken app.

bitbrains

2 months ago

Fast Charging

Fast Charging nya mantap

Wah403

2 months ago

PLN mobile

Aplikasi PLN Molile sangat membantu sekali dalam melakukan pembelian token

Robert lobya

2 months ago

PLN Mobile

sangat mempermudah masyarakat untuk pengaduan atau hal yang lainnya

via2626

2 months ago

Catat meter

Mantap luarbiasa

Fadhlillah Benedicto

2 months ago

Fast service

Thank you for quick response

Joelando84

3 months ago

mantap

banyak fitut

septiandwiyuadik

4 months ago

mantap apilkasinya

aplikasinya sangat berguna ketika ada gangguan listrik di rumah

Fifi Mali

4 months ago

ga bisa log in

ga bisa log in pas udah masukin no hp udah d tunggu selama mungkin loading terus dan ga ada apa apa

Falcon240495

4 months ago

.

sangat membantu

linamahyati

5 months ago

.

sangatt membantu dan terbaik

linamahyati

5 months ago

Response from developer

Wah, terima kasih ya Kak udah berbagi pengalaman menggunakan PLN Mobile. Mimin ikut senang kalau urusan listrik Kk jd praktis dengan adanya PLN Mobile. Semoga PLN Mobile terus jadi andalan Kk ya. Yuk, share pengalaman ini & ajak bestie kamu buat download PLN Mobile. Have a nice day. :) -FE