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PLN Mobile User Reviews

PLN Mobile
PLN Mobile
PLN (PERSERO), PT
💼 Business

Customer Experience

Positive experience62.3% of reviews
Neutral2.2% of reviews
Negative experience35.4% of reviews

~ Based on 223 written reviews from the US App Store.

What users say

Summarized from real user reviews of PLN Mobile. Based on 360 reviews and a 4.6/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Fast and efficient service response
  • 👍User-friendly interface for bill payments
  • 💡Comprehensive all-in-one app for electricity services
  • 🔧Easy complaint/disruption reporting system
  • 💳Multiple payment method options
  • 📱Convenient token purchase functionality
  • 🎯Real-time service tracking and monitoring
  • 🏠Eliminates need to visit physical offices
  • ⚡Self-meter reading (swacam) feature
  • 📊Clear billing information and history

Negative things

  • 🐛Frequent loading and freezing issues
  • 🌍No English language support
  • 🔐Geographic restriction (Indonesia only)
  • ⏱️Slow response times for complaints
  • 🔄Force close and app crashes
  • 📵Login failures and authentication issues
  • 🎨Poor UI/UX design and navigation
  • 🛠️Maintenance mode on critical features
  • 💸Deducted balance without successful transactions
  • 📱Incompatibility with some devices

Is PLN Mobile Safe?

PLN Mobile appears safe based on user ratings. AppsHunter Safety Score for PLN Mobile is 90/100.

This assessment is based on 360 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
9.7% of ratings point to a risky experience

~ Based on 331 App Store ratings for PLN Mobile.

Is PLN Mobile Legit?

PLN Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for PLN Mobile is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

rating

pln mobilee ⭐️⭐️⭐️⭐️⭐️⭐️
cahaya muspidahcahaya muspidah

PLN Mobile

Sangat mudah dan murah dibanding lewat aplikasi lain dalam melayani kebutuhan listrik Anda
Star CampusStar Campus

pln

pln mantapppppppp
apiiiiiiii10apiiiiiiii10

..

baguss banget pln mobile
restualzrestualz

Pln

Pelayanan cepat dan petugas ramah terimakasih bapak yandal 🙏🏻
Ratna novi safitriRatna novi safitri

pln mobile

aplikasinya sangat bagus
hfervfhfervf

kwh periksa

aplikasi sangat membantu memudahkan jangka panjang terima kasih pln
SupryanSupryan

BAGUS

Aplikasinya ringan, bayar token langsung masuk. Notifikasi juga akurat jadi ga pernah telat. 5 bintang!
putrinihaputriniha

PLN MOBILE

Pln mobile Sangat terbantu. Terima kasih banyak
Don DomboDon Dombo

Lemot

Server lemot parah, ngirim kode verifikasi sampe setengah jam sampe kodenya kadaluarsa baru masuk di email
Ell kntEll knt

Does not work

I cannot even register with any phone number. 3rd world broken app.
bitbrainsbitbrains

Fast Charging

Fast Charging nya mantap
Wah403Wah403

PLN mobile

Aplikasi PLN Molile sangat membantu sekali dalam melakukan pembelian token
Robert lobyaRobert lobya

PLN Mobile

sangat mempermudah masyarakat untuk pengaduan atau hal yang lainnya
via2626via2626

Catat meter

Mantap luarbiasa
Fadhlillah BenedictoFadhlillah Benedicto

Fast service

Thank you for quick response
Joelando84Joelando84

mantap

banyak fitut
septiandwiyuadikseptiandwiyuadik

mantap apilkasinya

aplikasinya sangat berguna ketika ada gangguan listrik di rumah
Fifi MaliFifi Mali

ga bisa log in

ga bisa log in pas udah masukin no hp udah d tunggu selama mungkin loading terus dan ga ada apa apa
Falcon240495Falcon240495

.

sangat membantu
linamahyatilinamahyati
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