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PLN Mobile Reviews: Is It Legit?

PLN Mobile
PLN Mobile
PLN (PERSERO), PT
💼 Business

Customer Experience

Positive experience62.6% of reviews
Neutral2.2% of reviews
Negative experience35.2% of reviews

~ Based on 227 written reviews from the US App Store.

What users say about PLN Mobile

Reviews of PLN Mobile are mixed: the Business app is rated 4.6/5 from 422 App Store ratings. What users like most: fast and efficient service response, user-friendly interface for bill payments. Top complaints: frequent loading and freezing issues, no English language support. Summarized from real user reviews.

Positive things

  • 🚀Fast and efficient service response
  • 👍User-friendly interface for bill payments
  • 💡Comprehensive all-in-one app for electricity services
  • 🔧Easy complaint/disruption reporting system
  • 💳Multiple payment method options
  • 📱Convenient token purchase functionality
  • 🎯Real-time service tracking and monitoring
  • 🏠Eliminates need to visit physical offices
  • ⚡Self-meter reading (swacam) feature
  • 📊Clear billing information and history

Negative things

  • 🐛Frequent loading and freezing issues
  • 🌍No English language support
  • 🔐Geographic restriction (Indonesia only)
  • ⏱️Slow response times for complaints
  • 🔄Force close and app crashes
  • 📵Login failures and authentication issues
  • 🎨Poor UI/UX design and navigation
  • 🛠️Maintenance mode on critical features
  • 💸Deducted balance without successful transactions
  • 📱Incompatibility with some devices

Is PLN Mobile Safe?

PLN Mobile appears safe based on user ratings. AppsHunter Safety Score for PLN Mobile is 91/100.

This assessment is based on 422 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.0% of ratings point to a safe experience
2.4% of ratings suggest some concerns
8.5% of ratings point to a risky experience

~ Based on 410 App Store ratings for PLN Mobile.

Is PLN Mobile Legit?

PLN Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for PLN Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Lambat

Updatean terbaru terasa sangat lemot, payah
UUserpln1234

Aplikasi bagus

sangat membantu
DFDonald Firmansyah

Energikan harimu dengan wajah baru pln mobile

Aplikasi ini sangat bermanfaat dan anti bug
TATabri agustian

ulasan

Aplikasi PLN Mobile sangat membantu dan praktis! Sekarang mau beli token listrik, bayar tagihan bulanan, atau catat meter mandiri (Swacam) tidak perlu repot keluar rumah atau antre lagi. Fitur lapor gangguan juga sangat cepat direspon oleh petugas. Tampilan aplikasinya keren dan mudah digunakan oleh siapa saja. Mantap untuk pelayanan PLN yang semakin modern!
Show more
Aarsya10

rating

pln mobilee ⭐️⭐️⭐️⭐️⭐️⭐️
CMcahaya muspidah

PLN Mobile

Sangat mudah dan murah dibanding lewat aplikasi lain dalam melayani kebutuhan listrik Anda
SCStar Campus

pln

pln mantapppppppp
Iirfanhakim11

..

baguss banget pln mobile
Rrestualz

Pln

Pelayanan cepat dan petugas ramah terimakasih bapak yandal 🙏🏻
RSRatna novi safitri

pln mobile

aplikasinya sangat bagus
Hhfervf

kwh periksa

aplikasi sangat membantu memudahkan jangka panjang terima kasih pln
SSupryan

BAGUS

Aplikasinya ringan, bayar token langsung masuk. Notifikasi juga akurat jadi ga pernah telat. 5 bintang!
Pputriniha

PLN MOBILE

Pln mobile Sangat terbantu. Terima kasih banyak
DDDon Dombo

Lemot

Server lemot parah, ngirim kode verifikasi sampe setengah jam sampe kodenya kadaluarsa baru masuk di email
EKEll knt

Does not work

I cannot even register with any phone number. 3rd world broken app.
Bbitbrains

Fast Charging

Fast Charging nya mantap
WWah403

PLN mobile

Aplikasi PLN Molile sangat membantu sekali dalam melakukan pembelian token
RLRobert lobya

PLN Mobile

sangat mempermudah masyarakat untuk pengaduan atau hal yang lainnya
Vvia2626

Catat meter

Mantap luarbiasa
FBFadhlillah Benedicto

Fast service

Thank you for quick response
JJoelando84
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