Payment issues
Good App
Response from developer
Hello, We appreciate your comment and review Keep using the Plus app Thank you.
KYC ERRORS
it keeps on saying KYC ERROR
Response from developer
Hello, We apologize for the challenge experienced. Your account may have been temporarily disabled due to multiple unsuccessful login attempts. Kindly contact our Client Support team at support@plusapp.online or call us on 0532478602 so we can assist you in resolving the issue. Thank you.
KYC Verification Issues and OTP
Also, when I request an OTP, never get the code either.
Way forward, the technical team needs to update the app right away to fix all these bugs which is preventing the app to perform efficiently or else you guys might lose or miss update requirements on the apple platform.
Response from developer
We sincerely apologize for the inconveniences you experienced. This issue not saving is a one off issue,and our developers are currently working to fix it. We truly appreciate your patience and we will keep you updated once it is resolved
Need Help on this
Response from developer
Thank you for the feedback and we will be happy to assist you resolve this . Kindly reach out to the team via email at support@plusapp.online.
Don’t invest
Response from developer
Kindly send an email to support@plusapp.online. A member of the team will assist you .
Delay in verification
Response from developer
Hello . Our customer satisfaction is very important to us and we are sorry about the experience you had. Could you kindly send an email to support@plusapp.online today so we address any challenges you have had ?
Not too good
Response from developer
Thank you for your patience. SIMS product was temporarily disabled while we worked on an integration with SIMS. The process is now complete, and the product is back on the app. We also currently have US stocks available for you to explore.
Password
Response from developer
We are sorry about the experience you’ve had . Our team has resolved the bug. Kindly update the app and try again . Do send us an email at support@plusapp.online so we can assist you further .
Good Investment App
Response from developer
Thank you for your kind words! We’re glad you’re seeing improvements and look forward to serving you and many more users even better
