Slow
It take a while for the app to load and show my accounts. I sometimes have to click transfer or something then go back to the account page.
Doesn't work anymore
80% of the time I open the app it no longer works.
What’s wrong?
Keeps crashing/closing before it opens. It’s worked great for years but unreliable access via app the past month.
Great experience
Love this credit union.
Zillow
I have call 5 times to get it fixed still nothing
Outdated online banking
The app is very outdated. They make it so hard to pay a loan through their app and through their site.
Pleasant interaction
I’m a man of short few words, but I must say most enjoyable interaction transactions and overall appreciate it has been good
Great
Great app very versatile with multiple options
Great App!
Been using this app for several years. Great to deposit checks, rather than wasting time in traffic. Great for transferring money to our college kids accts as well. Definitely worthy.
Can’t deposit check
Used to work great now you can’t deposit checks. Goes to black screen and says rotate device
Error when depositing a check
Con la nueva actualización de ios, no rota la cámara al capturar la imagen del cheque. Lo que es un grave problema para depositarlos, por favor actualicen la app!
Locked out for good
Locked me out of my own account when I was trying to remember my password away from home and didn’t have it with me. Too many “attempts to login”. It wasn’t more than five tries! The only option is for it to send a code to your phone but the phone number I have associated is the home phone and does not do text. There is no other option to send it to email or anything else. That bites!
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Meh
I can never plan on my mobile check deposits to work this has never been a problem until the stay at home order was issued. I need to be able to know that when I need to deposit my checks- that they’ll be able to be accepted on the mobile app. I want to see more money put into the mobile app. Especially during a pandemic. Thanks.
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An issue I have
The app is pretty decent but I have an issue. My wallet was stolen so I went to the app and tried to freeze my card or account but they didn’t have that option. I then went to the website and again they didn’t have the option to freeze the account or card so I called customer service. They have an option to freeze/cancel the card but you need to have the card number and other card information to do so. How am I supposed to do that if I don’t have the card. I feel this is a big issue because their customer service isn’t available on the weekend so I need to wait until Monday to speak with someone to do so. So now my money and account is vulnerable to whoever took it. Thanks PNWFCU for the huge inconvenience.
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This used to be 5 star
The new auto focus that takes the picture for you doesn’t work well. It’s quicker than a drive to the cu but 3 times slower than it was before this new feature. How can I turn it off?
Owsome
Ok gracias por la app
Muy servicial
Muy servicial
Pacific rules.
Hey team, this app is the best. The staff cannot be beat. Amazing credit union, amazing people.
Grand Poo-Bah
The app is very handy, especially the feature for depositing checks. It took a couple of tries to get a good image, but this was understandable, with a somewhat shaky operator. Balance enquiries and bill paying are as painless as on the website, and the fingerprint log-in is prompt, although it didn't always recognize my print on the first try.
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Love it
Quick and easy
Great app
Quick and easy!
