Upgrade phone and now cannot get data or support
I recently upgraded my phone. When I opened the app on the new phone I am presented a login screen. My old phone did not come up with a login screen. The login screen has no selection for forgot email or password.
I figured I would contact support via email to get some assistance. The support email bounced as the email address appears to no longer be valid.
I have a few years of entered data that I currently cannot access. Cannot log in, cannot get support, cannot get to my data. Ugh!
Hopefully they contact me and help me get my data at which time I would update my recurve. Ideally they also fix their support email address.
I figured I would contact support via email to get some assistance. The support email bounced as the email address appears to no longer be valid.
I have a few years of entered data that I currently cannot access. Cannot log in, cannot get support, cannot get to my data. Ugh!
Hopefully they contact me and help me get my data at which time I would update my recurve. Ideally they also fix their support email address.
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Only cosmetic changes
The recent cosmetic update is not making the app better... I still prefer the older version. These recent changes are really not necessary, i am still not used to it and am sad that some useful functions and reporting are gone! I think the developers should make the data more transparent and include easy to use and clear back up function
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Totally disappointed
I have been using this app for 4+ years today i log out my account and try logging back in and I am not getting through. Could someone tell me how to tell with this? I just don’t believe i lost all my data
Great app but..
I’ve been using this app for 5 years, all my transactions, budgets, every financial plan is recorded. I never had any issue with this app before but recently I moved to new iPhone and this app asked me to sign in which I did, I’m not able to login to the app, saying that the server is not found, don’t have an option to reset the password or don’t have contact details for app. Common seriously the developers don’t respond, BHI technology don’t respond, should I lose my years worth of data!! That’s annoying atleast I’d be happy to retrieve the data.
Moving to better app!!
Moving to better app!!
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Great app but not working on iOS 14.x
This app for served me for many years! Recently since I updated my phone to iOS 14.x, the app gives me “the network connection was lost” error when trying to login. I tried sending email to their support team but no response. Please try fixing this, I’ve very important transaction data I lost access to...
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