Pocket Informant User Reviews

Name: Pocket Informant
Rating: 4.5 (6046 reviews)

Pocket Informant

Fanatic Software, Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience43.2% of reviews

Neutral9.5% of reviews

Negative experience47.3% of reviews

~ Based on 835 written reviews from the US App Store.

What users say

Summarized from real user reviews of Pocket Informant. Based on 6K reviews and a 4.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Productivity app.

Positive things

🚀Great calendar and task management app
👍Highly customizable and versatile
💡Powerful features like color-coding, templates, and triggers
🚀Reliable and stable app

Negative things

💰Expensive subscription model
🐛Sync issues and data loss
🔧Steep learning curve for advanced features
🤔Removal of previously free features

Is Pocket Informant Safe?

Pocket Informant appears safe based on user ratings. AppsHunter Safety Score for Pocket Informant is 90/100.

This assessment is based on 6,046 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.6% of ratings point to a safe experience

4.1% of ratings suggest some concerns

8.3% of ratings point to a risky experience

~ Based on 6,046 App Store ratings for Pocket Informant.

Is Pocket Informant Legit?

Pocket Informant appears to be a legitimate app. AppsHunter Legitimacy Score for Pocket Informant is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App is changing for the worse!

With this recent change I can’t even enter a date in the task box without the actual date changing to that specific date. This is NOT the behavior that it was, not should be. In addition some while back they took away the ability to swipe on the left side and bring up a quick monthly scroll bar so you can quickly choose a date within a given month. This should for sure be reconsidered for us iPad users. Hopefully the next upcoming release addresses these items, else I’ll be finding another calendar planner before the year is up.

Mrleep

18 days ago

Excellent calendar and task app but…

The app works well on my iPhone and iPads, but doesn’t seem to sync my apple calendar and task lists on my MacBook Pro’s (M3 and M5). I have tried for several days and just haven’t been able to get it to work at all.

NMacK83

21 days ago

Response from developer

Thank you for reaching out and reporting this. We are aware of an issue affecting Apple Calendar syncing on the Pocket Informant macOS version. It has been documented, reproduced, and investigated by our development team. We're actively working on a fix and expect it to be included in the next scheduled update as soon as possible. Then you should be back in action! Thank you for your patience, your feedback, and for using Pocket Informant. We truly appreciate your understanding while we work to resolve this.

Not reliable

I used this cake we faithfully for years and today I open it up like normal and all my information, bills, plans and birthdays have been deleted.

cdmedrano

23 days ago

Great All In One Calendar/Planner app

I am writing to express my sincere appreciation for your feature-rich calendar and planner application. I have integrated this app across all my Apple devices, and the synchronization has been instrumental in maintaining a balance between my professional and personal responsibilities.

While I have been a user for many years, I have more fully utilized its comprehensive features recently. I am consistently impressed by the range of options available. The application’s versatility allows it to accommodate my various workflows, and I have found great value in testing each feature to understand its full potential to fit my workflow. Specifically, the Project feature has become essential to my calendar organization, allowing me to categorize and manage both work and home tasks efficiently.

Furthermore, I would like to commend your team for the exceptional support I have received. On the few occasions I encountered an issue, the response was prompt and the resolutions were effective.

Thank you for developing such a high-quality tool and for providing excellent service.

PDA Luvrmn

2 months ago

Locked out of premium features

After using this app for many years I have suddenly found myself locked out of the premium features despite having a recurring annual subscription. Likely a fault from an app update I suspect. This is very frustrating.

Update: the latest app update seems to have resolved this issue.

TMCope

2 months ago

pls fix widgets!!

loveeee this app but the widget doesn't work with latest IOS updates- i love being able to see my calendar on my homescreen but it is just blank 😕

not aurora

2 months ago

Response from developer

Thank you for your kind words and for using Pocket Informant. We’re sorry about the trouble with the widget. We are on this for you! We are aware of widget issues affecting some users. We are working on widget enhancements and stability improvements for both iOS and Android to improve reliability across devices. We appreciate your feedback and your continued support.

Something broke overnight

I’ve been a yearly pro subscriber for YEARS. I use this app every. single. day. I woke up this morning, opened it up and all of my data has completely disappeared. Matter of fact when I open the app it asks me if I want to subscribe and all my subscription features are now locked, but my yearly subscription renewed back in March 2026 and it was working fine up until this morning. I have no idea what happened. I tried to contact support to no avail. I can’t even get their website to work. Now I’m slumming it with the awful IOS calendar and reminder apps. What’s going on Pocket Informant?!

Skiddles21

2 months ago

Blocked

Have been using this app for years & have a paid annual subscription that lasts another 2 months. Today the app had blocked my access to all my tasks & reduced Calendar access to that of the unpaid app. Will not be renewing in August.

Stanley Boy

2 months ago

6.03 update messed up mine

Ever since the 6.03 update I’m completely locked out of everything I pay for. It’s completely useless because it’s been reduced to a simple calendar which I can any other one. If they’re not fix this soon (apparently it’s been going on for a few weeks now) then I will be looking for another calendar app that is more reliable.

Jdnchf

2 months ago

Won’t restore my purchase

Paid for a subscription, reinstalled app abd there is no option to restore the subscription I already paid for! HELP!!

pjoangavigan

2 months ago

All paid features quit working

I’ve been a subscriber to Pocket Informant for years. I have an active subscription but suddenly ALL those features are LOCKED. The PocketInformant website is down too. What gives?

H2Cobra

2 months ago

버그

도대체 앱 업데이트 할 때마다 테스트 안하시나요??? APP 업데이트 하고 나니까 이미 유료로 구매해 잘 쓰던 계정인데 아무 내용도 나오지 않고, 자물쇠 채워진 상태로 돈 내라는 말만 나오네요
버그가 있는걸 알았으면 대응이라도 삐르게 하던가

diana_park_1633

2 months ago

Response from developer

소중한 의견을 보내주셔서 감사합니다. 특히 유료 구독 중인 상태에서 업데이트 후 데이터나 기능에 접근할 수 없게 되어 겪으셨을 불편함과 답답함에 대해 깊이 공감하며, 진심으로 사과드립니다. 저희는 정식 출시 전 철저한 테스트를 거치고 있으나, 안타깝게도 이번 문제는 테스트 과정에서 발견되지 않아 업데이트 배포 후 일부 사용자분들께 영향을 미치게 되었습니다. 문제 보고 직후 저희 팀은 즉시 원인을 파악하여 해결책을 마련했고, 버전 6.04를 통해 수정 사항을 배포했습니다. 최신 버전으로 업데이트하시면 콘텐츠 및 프리미엄 기능을 다시 정상적으로 이용하실 수 있습니다. 만약 업데이트 후에도 문제가 지속된다면 고객 지원팀으로 연락해 주시기 바랍니다. 성심껏 도와드리겠습니다.-----Thank you for the feedback. We understand how frustrating it would be to lose access to your data and features after an update, especially with an active subscription, and we sincerely apologize for that experience. We do test our releases before they are published, but unfortunately this issue was not identified during testing and affected some users after the update was released. Once reported, our team immediately investigated, identified the cause, and released a fix in version 6.04. Please update to the latest version, as this should restore access to your content and premium features. If you continue to experience any issues, please contact our support team and we will be happy to help.

Current update breaks subscription

The current version of podcast informant Has broken its ability to recognize an active subscription, which is made the app much less useful despite my having paid for a subscription for many years. I’ve reached support multiple multiple times over the past 24 hours and have not received either a solution or a response at all. Everly on this app for many years, but this lack of testing and the incredible lack of response to outreach is extremely frustrating.

Gpratt

2 months ago

New update broke the app

I can’t see my tasks because the app says i gotta pay for the subscription, but i already have one active. I tried to subscribe again but it didnt fix it

Thiago Tabata Oshiro

2 months ago

Response from developer

Thank you for reporting this, and we apologize for the frustration. We recently identified and fixed an issue that could cause Pocket Informant to incorrectly lock features for users with active subscriptions. The fix has been released in version 6.04. Please update to the latest version and verify that your tasks and premium features are accessible again. If the issue persists, please contact our support team and we'll be happy to help. Thank you for your patience, feedback, and for using Pocket Informant.

Can’t use all function if you paid

I have a subscription, today APP was updated by automatically, after that I can't use the paid features and function. I can’t see my tasks now so pls fix bag ASAP.

tnakagawa

2 months ago

Response from developer

Thank you for reporting this, and we apologize for the frustration. We identified an issue that could cause paid features to appear locked for some users after updating, even with an active subscription. This issue has been fixed in version 6.04. Please update to the latest version, as this should restore access to your tasks and premium features. If the issue persists, please reach out to our support team and we will be happy to assist. Thank you for your patience, feedback, and for using Pocket Informant.

All of a sudden I'm locked out of the app

I am paid until December, and today I'm all of a sudden locked out of the app, I can't access my tasks which I need to see what I have assigned to do on each day… Very frustrating… And I paid $50 subscription fee and previously when the app first came out I paid for it outright… And now it's saying it's $42 annually so this is just not good

SunshineMerriment

2 months ago

Response from developer

Thank you for reporting this, and we sincerely apologize for the frustration, especially when you rely on your tasks every day. We recently identified and fixed an issue that could incorrectly lock the app for users with active subscriptions. The fix has been released in version 6.04. Please update to the latest version, as this should restore access to your tasks and premium features. If you continue to experience any issues, please contact our support team and we'll be happy to help. Thank you for your patience, feedback, and for being a long-time Pocket Informant user.

No customer support

Every year they stop my premium subscription 8 days before it is set to auto renew. And every year I have to try to track down support to get my app, which I paid for, to work again. This year however, they won’t respond, so I have no way to get it fixed. I don’t have time to deal with their theft of something I paid for.

Drbajb

2 months ago

Very useful, well designed

Been using this for many years, wife and I depend on it to organise our busy lives. Very feature rich, which I appreciate, while wife uses it more simply. Love things like flexible full search of entire history (of tasks, calendar, notes), colour based tags, very configurable and multiple calendar views, configurable filtering, GTD support, integrated calendar and tasks in one view, configurable sync across devices, vertical calendar, full rich text support, drag/drop ordering of tasks, and more. Looks beautiful, feels nice to use, design is well thought out. Support when you need it (mostly). Most issues of the past have been sorted. App now running reliably and dependably.

PAPPIxaxaxax

2 months ago

Response from developer

Thank you so much for the amazing review! We’re thrilled to hear how much you and your wife rely on Pocket Informant. Your feedback means a lot, and we truly appreciate your support. For ideas or suggestions, please share them on our UserVoice page with the link below. We love hearing from you! Thank you for using Pocket Informant. http://pocketinformant.uservoice.com

Good but few meaningful updates

01/01/26 Update: subscription price reduced from 29.99 to 21.99 since my last renewal which I believe is a fair price. Rating increased from 3 to 4 stars.

16/02/26 Update: signs of life?! The watch app syncing has been fixed. This is an excellent update and encouraging that there might be more updates in the future. Rating increased to 3 and I’m happy to increase it further if there are more meaningful updates this year.

09/11/25 Update: rating reduced to 2 stars, they increased the subscription price by 50% in 2025 it’s been another year of delivering zero meaningful updates. My renewal is due in the middle of next year and I think it might be time to switch to something more modern and being actively developed.

I’ve been a very long time user of PI (10 years +) and it’s a really good app but I’m concerned that the company doesn’t appear to be investing in it to a level matching the relatively high cost. Take a look at the updates over the last year and it’s pretty much just bug fixes, I can’t remember the last time they released a significant new feature or improvement.

Scoot73

2 months ago

6.02 Update Wrecked App

Been using this app since I switched from BlackBerry >7 years ago and it’s been pretty good… UNTIL THIS PAST WEEKEND-when now it’s useless. All my comments (phone nos., emails, important dates, etc.) for business appts. are gone! This is an unacceptable problem. I depend on this software and now I can’t function. No response since yesterday by support despite multiple requests for assistance (one yesterday and several today). I paid for a yearly subscription for the last 7+ years. If you depend on your calendar like I do-YIKES! I’m maybe regretting keeping this software…

ICouldHaveBeenYourHuckleberry