Too complicated to set up
버그
버그가 있는걸 알았으면 대응이라도 삐르게 하던가
Response from developer
우려 사항을 공유해 주셔서 감사합니다. 겪으셨을 불편함과 답답함에 깊이 공감합니다. 저희는 해당 문제에 대한 신고를 접수한 즉시 원인 파악에 나섰으며, 최대한 빠른 시일 내에 배포될 6.07 버전에서 문제를 해결하기 위해 팀 차원에서 신속하게 작업하고 있습니다. 이번 일로 불편을 끼쳐 드린 점 진심으로 사과드립니다. 재발 방지를 위한 추가 조치를 취했으며, 가능한 한 빨리 수정 사항을 배포할 수 있도록 최선을 다하고 있습니다. 시간을 내어 문제를 제보해 주시고 기다려 주셔서 감사합니다. 보내주신 소중한 의견과 Pocket Informant에 대한 지속적인 성원에 깊이 감사드립니다.--------Thank you for sharing your concerns. We understand how frustrating it is. We did respond quickly to reports of this issue and immediately worked with our team to identify the cause and develop a fix within 6.07, to be released as soon as possible. We sincerely apologize for the disruption. We have taken additional steps to help prevent this from happening again and are working to get the fix released as soon as possible. Thank you for your time, patience, and for reporting the issue. We truly appreciate your feedback and your continued support of Pocket Informant.
Support no longer responds and the app is now constantly failing
I have hundreds and hundreds of contact management tasks for my business in here.
The app has been glitching over the last several weeks. I have reached out through their support feature to get help to try to restore the app to working form. There have been zero responses from the Support area.
It would appear that there is no one left in the company to support the app and to support its features and users. I am now left in a position where I will have to reestablish a decade of contact management notes into another system.
After spending the better part of $1000 on this app, as well as on any additional features that they have provided, this is an unbelievable disappointment to be left with no one willing to assist a long time paying user.
I would strongly discourage paying for this app if it is no longer supported by the company.
Apple should do due diligence to find out what is going on here.
