PodderCentral®

PodderCentral®

by Insulet Corporation

156 ratings
50 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
May 9, 2016
Updated
February 2, 2022
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About

Manage your Omnipod® account easily from your mobile device. Register PDMs, order new Pods, track shipments, update personal details, and pay bills. Supports biometric login and viewing Omnipod® 5 devices.

✓Register PDMs
✓Order Pods
✓Check order status
✓Manage notifications
✓Update personal information
✓Pay bills
✓Biometric login
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What users say about PodderCentral®

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What's New in PodderCentral®

3.2

February 2, 2022

• View registered Omnipod® 5 devices

User reviews

Missing Reorder

Where is the button to reorder pods? I can’t see when my next order will ship, and I can’t order new pods.

Reorder

Would love to be able to reorder from my app but can’t just says contact insulet. I’ve had nothing but problems with it.

Customer support non existent

Tried calling there customer support team for days now and no response they put you on hold for hours then say we will call you when next operator is available but don’t

Won’t open correctly

Apps acts like it HOH g to open but looks like there is a white screen i front with nothing on it. So frustrating, app was supposed to make things easier… smh

“Check other emails”

The website says I need to be invited or request invitation I keep trying to register for the first time and it won’t let me it keeps telling me to please check other emails. As if I already have an account. I’m registering for the first time and there’s nothing about requesting a profile. So frustrating! now I need to take time out of my day to call them for something that should be simple. Why do we need to be invited? That’s so strange everyone who has an Omnipod should be able to use the app.
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Developer apps

User experience

🐞

Reported Bugs

16 issues

App acts like it's opening but shows a white screen

Bug

Cannot register for the first time, prompts to check other emails

Bug

Order history and order tracking do not work

Bug

Cannot set up Face ID/Touch ID

Bug

Cannot add credit card to pay bill

Bug

App does not save login information

Bug

App lags terribly and repeatedly requests password

Bug

Order history is not current

Bug

App not working after initial use, nothing shows on screen

Bug

App only works sometimes, unable to get onto it for weeks

Bug

App glitches, nothing loads

Bug

Cannot log in, "I Agree" button missing

Bug

Password rejection issues

Bug

App randomly pops up tips in notifications

Bug

Cannot read tips on the app

Bug

App does not rotate into landscape on iPad

Bug
✨

Requested Features

22 requests

Reorder pods from the app

Feature

See next order ship date

Feature

Track orders

Feature

Report failed pods

Feature

Register new PDM

Feature

Set up Face ID/Touch ID

Feature

Connect to PDM to view/print settings

Feature

Show receipts of payment

Feature

Save password

Feature

Download copies of invoices/bills

Feature

Support iPhone X versions

Feature

Control Omnipod from smartphone

Feature

View insurance information

Feature

Add credit card to pay bill

Feature

View past invoices

Feature

Touch login

Feature

Add credit card on the app

Feature

Allow users to control Omnipod from smartphone

Feature

Enable landscape mode on iPad

Feature

Allow users to sign up for recycling program or order accessories

Feature

Add more information about Omnipod Dash system

Feature

Allow users to manage Pod via smartphone

Feature

FAQ

What can I do with this app?

This app allows Omnipod® users to manage their account from their mobile device. You can register PDMs, order new Pods, check the status of your orders, turn notifications on or off, update your personal information, and pay bills if you have a valid credit card on file.

Is this app free to use?

Yes, the application is available for free to all Podders™. There are no charges associated with downloading or using the core features for managing your Omnipod® account.

What devices are compatible with this app?

The app is designed for Podders™ to manage their Omnipod® account. It specifically mentions that Omnipod® 5 devices can be viewed within the application, suggesting compatibility with the latest models.

How can I log in to the app?

The app offers convenient login options for users. You can securely log in using biometric authentication methods such as TouchID or FaceID, providing quick and easy access to your account management features.

Can I order replacement Pods through the app?

Yes, a key feature of the app is the ability to order new Pods directly from your mobile device. This streamlines the process of replenishing your insulin pump supplies.