PointsBet User Reviews

PointsBet - Online Betting
PointsBet - Online Betting
PointsBet Australia Pty Ltd

Customer Experience

Positive experience41.0% of reviews
Neutral2.4% of reviews
Negative experience56.6% of reviews

~ Based on 83 written reviews from the US App Store.

Is PointsBet Safe?

PointsBet - Online Betting appears safe based on user ratings. AppsHunter Safety Score for PointsBet is 91/100.

This assessment is based on 14,619 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 14,612 App Store ratings for PointsBet.

Is PointsBet Legit?

PointsBet - Online Betting appears to be a legitimate app. AppsHunter Legitimacy Score for PointsBet is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Public’s voice

I have been points bet for years, easily spend a few hundred a week and sometimes spend a lot. In 28 hours I spent 2000.00 they would not compensate me a cent. They said our marketing team deals with that we don’t. Iv been waiting 3 months to speak with them and nothing. Does this happy to anyone else with points bet. I think it’s appropriate if we share this around I have a funny feeling it not just me.
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GREED

Every other betting app, atleast all the big ones i use (BET365, DABBLE) they all void the legs if a player (AFL) gets injured. Especially before halftime. This app lets it stay and marks it as a loss regardless of if a player played under a min. PLEASE FIND OTHER BETTER APP. The ones i mentioned are great. Try them. Dont give ur money to a company who treats u like this.

Final Update.
I haven’t been using Pointsbet since my review for reasons stated but this week I received 100% bonus match upto 100$. I was like lets check it out, thought i wont bet AFL as they dont give industry wide Injury protection, so i thought i’d go for Nrl which i alr bet weekly with other Bookmakers.

Boy, am i glad i didnt deposit until i checked out the markets. There is a market “Either A or B player to score a try”. This market is offered by all bookmakers and is the exclusive market i bet on for NRL. WORST ODDS EVER.

I was shocked to see the odds started at 1.09, this was shocking for me to see before i even did a deep dive as i am used to this market. So, for that same exact leg i cross checked all platforms i use (DABBLE, BET365, SP), they all were giving 1.20~1.22 odds. I check every single match for the entire weekend which is about 10+ matches. Same thing for every match. PointsGREEDbet started every single market for (either or) odd at 1.09~1.10 where every single other Bookmaker was giving 1.2+ odds.
Needless to say, i didnt end up depositing even with 100% Bonus.

Please check other Bookmakers guys, if we are willing to bet money we should be getting industry wide odds with a bit of variation not HALVED odds.


Update: So today i got Bam from Miami for 15 points, 6 rebounds and he just got injured second quater. Which leg should i use the Pull Em for? Points or Rebounds? Which is safer to pull? Hopefully he returns from his injury to tick the second leg.
Thanks Pointsbet for the PullEm feature 🫡
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Dissatisfied

I want to warn others that PointsBet doesn’t refund player bets if someone is injured early in the game like other bookmakers. This policy was one of the reasons I will not be using or recommending PointsBet again. On top of this, relying on an Ai only chat(for the main part) has significantly ruined my customer experience. Having a genuine issue and not being able to speak with real human ruined any hope that I may use PointsBet again.

Overall this experience has been more than enough for me to take my business elsewhere.
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Loyal users are punished

App works fine, the service is terrible. Been using them for a long time and never get promotions, deposit bonuses or any of the likes. Every other betting service does so, why dont they?

Not like it used to be

They will punish you with slow withdrawal times when you win, the app also provides no refund policy’s for players in sports which you can find on other
Bookmakers will. I wouldn’t recommend this app when there are a lot better ones on the market. The app used to be good but in the past year or two I hardly use it due to better apps you can download without the problems this one will cause you. Their admins are also generic chat GPT style response, not going to get much help there.
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Macka32

New user here I find the app great to navigate and with lots of promos there are lots of options to benefit the punter.

The most non generous of all

The tightest bums in the industry
Don’t expect nothing because you’ll get nothing no deposit matches average promos
And a pathetic rewards system
If you use this app just exploit their bet back offers and if you win withdraw all of it and get a deposit matches elsewhere

This app is theft

Closed my account stating my bank account didn’t belong to me, locked me out of my account, judged on a “business decision”. Do not download it is a scam

PointsBet

Great promotions, so many markets on sport and racing, and easy to navigate app! Check them out :)

Weak gutted dogs

Absolute weak gutted dogs don’t even let you bet on multis for no apparent reason. Have some ballls and take some bets your embarrassing

Injury refunds

No injury refunds at all on AFL

Awesome

Great betting app

Honest review

This app may not have the best markets or cool markets but it’s easy to use. Points bet is my OG because when I was 15 no other app would let me sign so points bet thanks for letting me get in the game early

WITHDRAWAL OF FUNDS TAKES AGES TO DISBURSE ON MY ACCOUNT

Worst betting app ever. Takes more than 5 hrs just to withdraw funds and transfer into the bank. Unlike other betting websites/apps, it only takes 1hr max to disburse the money into your bank account.

I don’t know why any one would use this betting site

I’m not a big punter. Received a tip from a mate, I placed $100 on at $10 to 1. Instead places a $6 bet on and then the odds drop to $5 (how is this even legal, I didn’t even request a $6 bet) All the other sites are still $10-1 so I try and get my money out to place on another site, and then refuse to give my money back. Funny thing is that it didn’t even win 🫩
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Average

Deposit matches are few and far between. Rewards points system is pathetic. Promos average. Fast withdrawals take 2 hours or longer depending on how they feel on the day. All the bookies are maximising profits by becoming more like the Australian government.

Terrible

Decent app but when i looked for support i was called an “idiot” and told to figure out the problem myself..

Worst betting app

This by far the worst betting app to use when players get injured very early in the game they never void your legs they just take away your money and their odds for same game multis are absolutely shocking bet365 and Sportsbet have better odds and they will void your legs if your players get injured when it’s early in the game
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Pointsbet promotions

Pointsbet are about to offer better promotions. Can’t wait to see whet they will be promoting. NBA MBL???

GREED

Every other betting app, atleast all the big ones i use (BET365, DABBLE) they all void the legs if a player (AFL) gets injured. Especially before halftime. This app lets it stay and marks it as a loss regardless of if a player played under a min. PLEASE FIND OTHER BETTER APP. The ones i mentioned are great. Try them. Dont give ur money to a company who treats u like this.

Update: So today i got Bam from Miami for 15 points, 6 rebounds and he just got injured second quater. Which leg should i use the Pull Em for? Points or Rebounds? Which is safer to pull? Hopefully he returns from his injury to tick the second leg.
Thanks Pointsbet for the PullEm feature 🫡
Show more