PointsBet User Reviews

PointsBet - Online Betting
PointsBet - Online Betting
PointsBet Australia Pty Ltd

Customer Experience

Positive experience39.1% of reviews
Neutral2.2% of reviews
Negative experience58.7% of reviews

~ Based on 92 written reviews from the US App Store.

Is PointsBet Safe?

PointsBet - Online Betting appears safe based on user ratings. AppsHunter Safety Score for PointsBet is 91/100.

This assessment is based on 14,619 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 14,612 App Store ratings for PointsBet.

Is PointsBet Legit?

PointsBet - Online Betting appears to be a legitimate app. AppsHunter Legitimacy Score for PointsBet is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible app

App is just horrible. Recent account creation, couldn’t login and then couldn’t reset my password!

Injuries

When ur play gets injured in like the first 2 mines they do it as a loss

dont pay cash out

scammed my mate for 25k, won 25k they shut down his account for personal use it bs. mate gonna sue em

App barely works

App works great when it works. It no longer works with Face ID or pin anymore and requires me to login every single time I leave the app.

10/10 betting site

Wide range of choice, fast live betting. The manager who name Adam is super nice. Highly recommend bookmaker.

Scabby

No deposit matches very poor rewards points just like most and if you make a withdrawal they don’t allow a second withdrawal until they’ve processed the first one which should be illegal as it prevents punters from making several withdrawals in succession.

Poor

Don’t look after there clients at all

Advertise quick withdrawls at times they are and other times are slow and respond with standard responses

Enjoy

Love this app

Terrible & Unfair

Only betting company to not pay out or void bets if players get injured.

Little to no special offers, don’t recommend.

Public’s voice

I have been points bet for years, easily spend a few hundred a week and sometimes spend a lot. In 28 hours I spent 2000.00 they would not compensate me a cent. They said our marketing team deals with that we don’t. Iv been waiting 3 months to speak with them and nothing. Does this happy to anyone else with points bet. I think it’s appropriate if we share this around I have a funny feeling it not just me.
Show more

GREED

Every other betting app, atleast all the big ones i use (BET365, DABBLE) they all void the legs if a player (AFL) gets injured. Especially before halftime. This app lets it stay and marks it as a loss regardless of if a player played under a min. PLEASE FIND OTHER BETTER APP. The ones i mentioned are great. Try them. Dont give ur money to a company who treats u like this.

Final Update.
I haven’t been using Pointsbet since my review for reasons stated but this week I received 100% bonus match upto 100$. I was like lets check it out, thought i wont bet AFL as they dont give industry wide Injury protection, so i thought i’d go for Nrl which i alr bet weekly with other Bookmakers.

Boy, am i glad i didnt deposit until i checked out the markets. There is a market “Either A or B player to score a try”. This market is offered by all bookmakers and is the exclusive market i bet on for NRL. WORST ODDS EVER.

I was shocked to see the odds started at 1.09, this was shocking for me to see before i even did a deep dive as i am used to this market. So, for that same exact leg i cross checked all platforms i use (DABBLE, BET365, SP), they all were giving 1.20~1.22 odds. I check every single match for the entire weekend which is about 10+ matches. Same thing for every match. PointsGREEDbet started every single market for (either or) odd at 1.09~1.10 where every single other Bookmaker was giving 1.2+ odds.
Needless to say, i didnt end up depositing even with 100% Bonus.

Please check other Bookmakers guys, if we are willing to bet money we should be getting industry wide odds with a bit of variation not HALVED odds.


Update: So today i got Bam from Miami for 15 points, 6 rebounds and he just got injured second quater. Which leg should i use the Pull Em for? Points or Rebounds? Which is safer to pull? Hopefully he returns from his injury to tick the second leg.
Thanks Pointsbet for the PullEm feature 🫡
Show more

Dissatisfied

I want to warn others that PointsBet doesn’t refund player bets if someone is injured early in the game like other bookmakers. This policy was one of the reasons I will not be using or recommending PointsBet again. On top of this, relying on an Ai only chat(for the main part) has significantly ruined my customer experience. Having a genuine issue and not being able to speak with real human ruined any hope that I may use PointsBet again.

Overall this experience has been more than enough for me to take my business elsewhere.
Show more

Loyal users are punished

App works fine, the service is terrible. Been using them for a long time and never get promotions, deposit bonuses or any of the likes. Every other betting service does so, why dont they?

Not like it used to be

They will punish you with slow withdrawal times when you win, the app also provides no refund policy’s for players in sports which you can find on other
Bookmakers will. I wouldn’t recommend this app when there are a lot better ones on the market. The app used to be good but in the past year or two I hardly use it due to better apps you can download without the problems this one will cause you. Their admins are also generic chat GPT style response, not going to get much help there.
Show more

Macka32

New user here I find the app great to navigate and with lots of promos there are lots of options to benefit the punter.

The most non generous of all

The tightest bums in the industry
Don’t expect nothing because you’ll get nothing no deposit matches average promos
And a pathetic rewards system
If you use this app just exploit their bet back offers and if you win withdraw all of it and get a deposit matches elsewhere

This app is theft

Closed my account stating my bank account didn’t belong to me, locked me out of my account, judged on a “business decision”. Do not download it is a scam

PointsBet

Great promotions, so many markets on sport and racing, and easy to navigate app! Check them out :)

Weak gutted dogs

Absolute weak gutted dogs don’t even let you bet on multis for no apparent reason. Have some ballls and take some bets your embarrassing

Injury refunds

No injury refunds at all on AFL