2 things need improvements: I have had my cart reset multiple times when attempting to order pickup and something has gone wrong during payment processing. Also the receipt uploading for points is extremely clunky. Second, I originally tried to just enter my phone number into the POS system in-store but was told that I instead need to upload the receipt in the app myself. As part of this, it requires a full picture of the receipt, the date of purchase, and a linked card in the app itself. Just make it so that there is a single thing to scan (QR code or some other barcode) that automatically uploads the entire receipt into the app. I don’t understand why I need the payment method in the app to upload receipts (no technical reason for this seemingly except for some convoluted business requirement. This also doesn’t translate well if I use Apple Pay, since if I use that would I still need to store the underlying payment method in the app? That would be bizarre). My boyfriend paid for the meal in-store and that means that I either need his card on my account or he needs to make his own account, otherwise the rewards are lost due to this cumbersome process
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