Pokeworks User Reviews

Pokeworks
Pokeworks
Beyond Restaurant Group, LLC

Customer Experience

Positive experience32.8% of reviews
Neutral8.6% of reviews
Negative experience58.6% of reviews

~ Based on 116 written reviews from the US App Store.

What users say

Is Pokeworks Safe?

Pokeworks appears safe based on user ratings. AppsHunter Safety Score for Pokeworks is 96/100.

This assessment is based on 4,719 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
1.5% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 4,719 App Store ratings for Pokeworks.

Is Pokeworks Legit?

Pokeworks appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pokeworks is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing

I love Pokeworks. It’s always great customer service and the food is always great

Poke bowl

The app is an easy fast way to order and gain rewards!

Best Poke in South Denver

Always delicious, fresh, and high quality ingredients!

Go-To

Never misses, I appreciate a staple, and Pokeworks is one of mine for sure.

Love it

Love this location

I love this place!

I’m addicted to this place. The ingredients are very fresh and they do a good job of keeping the raw fish cold. I can’t stop coming back to this place I love it so much

Scammy and annoying

I used to use apple pay for payments and it would automatically update my points and the suddenly noticed that my points no longer updated recently since August and never saw a thing about Apple Pay not being automatically giving me points… super annoyed because I’ve gone so many times since August and none of those points counted.
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I like your food but the app needs work

2 things need improvements: I have had my cart reset multiple times when attempting to order pickup and something has gone wrong during payment processing. Also the receipt uploading for points is extremely clunky. Second, I originally tried to just enter my phone number into the POS system in-store but was told that I instead need to upload the receipt in the app myself. As part of this, it requires a full picture of the receipt, the date of purchase, and a linked card in the app itself. Just make it so that there is a single thing to scan (QR code or some other barcode) that automatically uploads the entire receipt into the app. I don’t understand why I need the payment method in the app to upload receipts (no technical reason for this seemingly except for some convoluted business requirement. This also doesn’t translate well if I use Apple Pay, since if I use that would I still need to store the underlying payment method in the app? That would be bizarre). My boyfriend paid for the meal in-store and that means that I either need his card on my account or he needs to make his own account, otherwise the rewards are lost due to this cumbersome process
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The Best

If I had to eat one thing for the rest of my life, it might be a bowl from this poke works

Ad spam

There is no way to turn off the multiple a day ad notifications with the app and keep order notifications.

Love Poke!!

Wish there was one near Murphy/Wylie area!!

Order process

It was very difficult to put an order in. It kept saying that I couldn’t have it at that time. Even when I changed it. I just about deleted the app

great app

genuinely might be one of the smoothest restaurants apps i've ever used. never had a problem using it.

cash grab

surumi salad has always been a free add on. with this new update it wants you to pay extra for "double" surumi salad when it's free if you go in store. won't let me re-order a previous order because of this. IT IS STILL FREE IN STORE. I JUST WANT TO PLACE IT ON THE APP. MAKE IT FREE AGAIN.

Poke

My addiction

Doesn’t automatically add Points

This App use to be good but then they decided to manipulate you to add a credit card to your account to add automatically your points. If you don’t you need to take a picture of your receipt making it harder. The majority of restaurants have your points automatically added when you pay by sharing a phone number or CODE. Now they want you not to have points if you didn’t add a credit card to the app!!! It’s 2025 if a small restaurant can give me points by paying and giving them my information WHY ARE YOU DOING THIS!!!
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Have to upload receipts

I have been a customer since 2018. This year my account does not add points using my phone number and all I can do is manually submit receipts. This is HUGELY inconvenient. We’re in 2025 guys! The owner has been saying they are switching to a new IT platform but it’s been four months. Did you outsource your deployment to an intern or what?!
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Great place

Awesome consistently fresh!

Piece of junk

The app worked great in the old format when you simply scanned at the register or ordered online.
Now they’ve tried to make it fancy, want your data and credit card number, and nothing ever works. The store workers admit the new app never works to scan any reward redemptions. They even suggested only use the $ off rewards cuz no other rewards work.
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Logged me out and does not recognize my email with points

Terrible logged me out and cannot recognize my Gmail account with points. Now it’s wants me to setup a new account never using again