Not good
Nothing free yet running ads?
Question
Download another app.
It is asking me to make a purchase of $3.99/week which is absolutely insane considering I can just delete this app & go download one that’s free.
You guys are using the same software that every police scanner app is using. You are accessing public feeds and asking for a weekly payment of 3.99. Running ads on the app would do perfectly fine in terms of revenue.
I just see no reason to pay for a weekly subscription when I can go download a different app for free (that offers the same exact services)
There are even some apps that donate proceeds to groups in need.
Good app overall while I could use it.
My main complaint is that $3.99/weekly is wayyy too expensive for what this app is offering.
Response from developer
Dear bradamoz, Thank you for taking the time to share your experience with our app. We genuinely appreciate your feedback and understand your concerns regarding the subscription model. Our team is continuously working to strike a balance between generating the necessary revenue to maintain our system and providing value to our users. We’re excited to let you know that we are in the process of developing a more equitable system that will allow free access to a portion of our content. This upcoming update is a direct result of valuable user input like yours and our commitment to improving the user experience. While we do use public feeds, the costs associated with delivering a high-quality, ad-free experience are substantial. That said, we're exploring various options, including an ad-supported tier, to provide a free alternative for our users. Your suggestion regarding donations to groups in need is inspiring, and it's something we're considering as part of our commitment to community service. We hope you'll bear with us as we work on these improvements. In the meantime, please reach out to our customer support if you have any further concerns or if there's anything we can do to help. Your satisfaction is our top priority, and we'd love the opportunity to restore your confidence in our service. Warm regards, The Police Radio Team
Subscription to use any station is ridiculous
I’m a fire buff for all fire departments in Southeast New York and a New York State Certified Mechanic and I have to say that using this app is better than the 5-0 radio but trying to stop people from immediately using the scanner frequency they’re trying to get into to offer a subscription is just ridiculous I think it’s a waste of time trying to get into the scanner frequency when all you can do is get hammered with a subscription that you must pay before using the scanner frequencies you desire.
Please fix this issue it’s not worth wasting my time and money on a subscription I have to pay every single week just to hear the FDNY radio scanner or the NYS Thruway Authority radio scanner.
If you were to offer a subscription please do it reasonable things and make the subscription monthly or annually not weekly and don’t stop us from using our desired radio frequencies to hear what’s going on in the area like the New York City Fire Department’s assignments or the New York State Thruway Authority’s assignments.
Thanks,
Shane
Sub Plans
Response from developer
Dear User, Thank you for taking the time to review our app. We truly appreciate your feedback as it helps us in understanding the areas where we can improve to serve you better. We apologize for the confusion regarding our subscription plans. We understand the importance of clear information and are working on making the details of our subscription plans more transparent and easy to understand. Your feedback has been instrumental in bringing this to our attention and we are in the process of revising the information provided within the app regarding the different subscription options available. Moreover, we are continuously working to expand our station list to provide a more comprehensive experience to our valued users like you. We are committed to ensuring that the prices charged reflect the value and variety of stations available. We hope that these improvements will address your concerns and enhance your experience with Police Radio Scanner. We value your patronage and hope to continue serving you to the best of our ability. Thank you once again for your insightful feedback. Please feel free to reach out to us with any further comments, concerns, or suggestions you may wish to share. We are here to assist you!
Nice that we have ads to keep it free but too many ads made my phone crash
I’m
No fun
Response from developer
Thank you for your feedback and apologies for the inconvenience. Your review helped us understand that we need to be more clear about our subscription terms. We will aim to make the terms of the subscription more obvious for our users, possibly by mentioning it directly on the App Store page and during the onboarding process. This will help to avoid disappointments and make the process of using our app more transparent for our users. In the meantime, we would be grateful if you could reconsider your rating, taking into account our efforts to improve the transparency of our app. If you have additional remarks or suggestions, please write to us at our email help@timrusgroup.com. We value your opinion and are striving to improve our app for our users.
Not worth the time it took to install.
Response from developer
Thank you for taking the time to share your experience with our app. We understand how important it is to have access to a wider range of stations, especially in populous areas. Our team is continuously working to expand our network and improve the coverage. The availability of stations can vary based on various factors such as local regulations, technical limitations, and agreements with broadcasting entities. We are sorry if you've experienced difficulties finding local stations. We are taking your feedback into consideration and will do our best to enhance our coverage in your area. If you have specific stations you'd like to see added or any other suggestions, please feel free to reach out to us at help@timrusgroup.com. We appreciate your feedback and patience as we continually improve our service. We would appreciate it if you could reconsider your rating based on our ongoing efforts to improve the app's functionality and content. Our ultimate goal is to provide a useful and enjoyable service to our users, and your feedback is invaluable in helping us achieve this. Thank you for helping us make our app better.
Not happy
Response from developer
Hello! We're genuinely sorry to hear that you're experiencing issues with our app. We truly value our users and aim to provide the best service. It sounds like there might be an issue with the channels for specific cities or counties. We'd appreciate it if you could reach out to us directly at help@timrusgroup.com with more details. We'll do our best to resolve this promptly. Your feedback is crucial, and we're committed to ensuring you get the value you expect. Thank you for bringing this to our attention.
Duped
Don’t bother $$$$$$
Said it was a 3 day trial
Getting refund!
Deleted the App and It Still Charged Me
I’d like my money back and this subscription cancelled. If I can’t, I’ll just file a dispute with my bank.
Don’t download this app, unless you want them to fraudulently charge your card
