Polycom RealPresence Mobile

Polycom RealPresence Mobile

by Polycom

181 ratings
74 reviews

Archived App (Last seen on 8 Apr 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 28, 2012
  • August 18, 2025
Polycom RealPresence Mobile screenshot #1 for iPhone
Polycom RealPresence Mobile screenshot #2 for iPhone
Polycom RealPresence Mobile screenshot #3 for iPhone
Polycom RealPresence Mobile screenshot #4 for iPhone
Polycom RealPresence Mobile screenshot #5 for iPhone
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About

This app enables business professionals to conduct high-quality video collaborations from their mobile devices, extending enterprise capabilities beyond the office. It offers premium audio, video, and content sharing with easy access to enterprise directories for seamless connection and collaboration.

Premium audio, video, and content sharing
Enterprise directory access
Standards-based protocols
Intuitive user interface
Secure network integration
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What users say

See all reviews

What's New in Polycom RealPresence Mobile

3.11.15

August 18, 2025

Bug Fixes- Bug Fixed deregistered in the background

User reviews

Poly’s Real Presence Mobil FTW

Poly‘s real presence mobile is an exceptionally reliable solution for connecting with Poly infrastructure systems Our team regularly relies on this product to enable access to Justice

Visit

I’m scheduled a visit and your service was awful , I’m no able to spoken with my uncle. Service need a lot improvement.

Why is this app still available?

No doubt a freemason run business that scratches the backs of other mason run assets; namely the pa doc. Note the six six six in the polycom icon. What a poorly run company with no customer service to boot. So the result is heart wrenching failed visits. My advice to those who are struggling with this app: you must use the ever increasingly evil google chrome browser with an up to date windows 10 or apple iPhone or iPod or iPad. Always use the link sent to your email. Be sure to set google chrome as your default browser before you click on the link.
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Invasive and abused by law enforcement

Beware

HORRIBLE APP

I will be attempting to use this app for a scheduled visit this morning once again. I have tried 5 times previously with no success. I consistently get an error that say “far end has hung up” however I’ve been on the phone with him simultaneously and he’s not even near the screen to be able to hang up. This is absolutely ridiculous. Children are already dealing with a lot behind this situation and then to get their hopes up for a video visit and be crushed because it doesn’t work is devastating to everyone.
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Developer apps

User experience

🐞

Reported Bugs

73 issues

App crashes when accessing directory

Bug

Keyboard is not responsive

Bug

App must be open to notify user of calls

Bug

App doesn't ring or rings softly

Bug

Cannot hide keyboard after typing

Bug

Invalid meeting room addresses in history

Bug

Cannot call contacts from address book

Bug

No self view on iOS

Bug

App crashes on directory access

Bug

Error message: 'far end has hung up'

Bug

Error message: 'unable to connect to server'

Bug

App disconnects immediately after connecting

Bug

App closes out completely after call is made

Bug

App keeps crashing

Bug

App kicks user out when call starts

Bug

Latest update prevents contact input on iPhone

Bug

App freezes during calls

Bug

Video is choppy and pixelated

Bug

Cannot see loved one, shows blank screen on their end

Bug

App says 'cancelled on far end'

Bug

App says 'far end not found'

Bug

App keeps hanging up without connecting

Bug

Video keeps cutting off

Bug

Video is super blurry

Bug

Video freezes, lags, drops off

Bug

Poor connection, delayed voice to video

Bug

Crappy camera view options

Bug

Not compatible with all web browsers or devices

Bug

Video cuts off mid-conference

Bug

Video quality is blurry, keeps pausing

Bug

Sound quality is bad

Bug

No front camera option

Bug

Not compatible with other people's phones

Bug

Cannot see yourself when video chatting

Bug

Connection is poor, audio/video randomly stops

Bug

Issues getting call started, lost first 10 minutes

Bug

Asked to enter a server name repeatedly

Bug

App disfunctions while trying to connect

Bug

Audio without video, or video without audio

Bug

Cannot make test calls

Bug

App crashes when accessing directory

Bug

Keyboard not responsive

Bug

App must be open to notify of calls

Bug

App doesn't ring or rings softly

Bug

Cannot hide keyboard

Bug

Invalid meeting room addresses in history

Bug

Cannot call contacts from address book

Bug

No self view on iOS

Bug

Cannot input contacts on iPhone after update

Bug

App freezes every time

Bug

Choppy and pixelated video

Bug

Cannot see loved one, blank screen on their end

Bug

App says 'cancelled on far end'

Bug

App says 'far end not found'

Bug

App keeps hanging up without connecting

Bug

Video keeps cutting off

Bug

Video is super blurry

Bug

Video freezes, lags, drops off

Bug

Poor connection, delayed voice to video

Bug

Crappy camera view options

Bug

Not compatible with all web browsers or devices

Bug

Video cuts off mid-conference

Bug

Video quality is blurry, keeps pausing

Bug

Sound quality is bad

Bug

No front camera option

Bug

Not compatible with other people's phones

Bug

Cannot see yourself when video chatting

Bug

Connection is poor, audio/video randomly stops

Bug

Issues getting call started, lost first 10 minutes

Bug

Asked to enter a server name repeatedly

Bug

App disfunctions while trying to connect

Bug

Audio without video, or video without audio

Bug

Cannot make test calls

Bug

Requested Features

11 requests

Allow users to see themselves during video calls

Feature

Improve video and audio quality

Feature

Fix connectivity issues on WiFi

Feature

Make the app compatible with all devices (especially iPads)

Feature

Provide better customer support

Feature

Add an internal address feature

Feature

Improve the user interface and experience

Feature

Allow users to hide the keyboard

Feature

Fix address book functionality

Feature

Improve notification system for calls

Feature

Add HD quality like Zoom

Feature

FAQ

What is Polycom RealPresence Mobile?

Polycom RealPresence Mobile is a video collaboration application designed for business professionals. It allows users to extend enterprise video conferencing capabilities to their mobile devices, offering premium audio, video, and content sharing features.

What are the key features of this app?

Key features include high-quality audio, video, and content sharing using standards-based protocols. It also provides easy access to enterprise directories for quick connections and features a consistent, intuitive user interface across different devices.

Is this app free to use?

Based on the provided information, the application is free to use. There are no mentions of in-app purchases or advertisements, suggesting a free monetization model.

What are the compatibility requirements for this app?

The app is designed for mobile devices and aims for an intuitive user interface consistent with desktop and room-based systems. Users should ensure their wireless data service agreement permits VoIP functionality, as some carriers may restrict or charge for such usage.

How does this app facilitate business collaboration?

It allows business professionals to collaborate remotely by providing high-quality video conferencing on their mobile devices. Users can easily connect with colleagues by accessing enterprise directories and sharing content seamlessly, enhancing productivity outside the traditional office setting.