Polymail User Reviews

Customer Experience

Positive experience59.9% of reviews
Neutral9.4% of reviews
Negative experience30.8% of reviews

~ Based on 406 written reviews from the US App Store.

What users say

Is Polymail Safe?

Polymail: Email Inbox appears mostly safe based on user ratings. AppsHunter Safety Score for Polymail is 75/100.

This assessment is based on 82 user ratings, with an App Store average of 3.8/5.

Safety Analysis

69.5% of ratings point to a safe experience
1.2% of ratings suggest some concerns
29.3% of ratings point to a risky experience

~ Based on 82 App Store ratings for Polymail.

Is Polymail Legit?

Polymail: Email Inbox appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Polymail is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best Email Client. Period.

No other email client offers the suite of features and services, and level of customer support, that PolyMail’s product & service does, with the same level of user-oriented interface design and workflow frameworks. I’ll take this review down if that ever changes, but it hasn’t and I’ve been a customer since before the current decade…
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Amazing!

I have been using this program since their beginning! Their customer service is outstanding and the ease of using Polymail makes taking care of daily emails simple. They help me manage 4 emails with ease.

A habitual part of my day

I’ve been using Polymail daily for the past six months. If you live in your inbox - especially across multiple accounts - it will easily make you 5-10x more efficient.

The unified inbox is clean, fast, and intuitive. The UI is the best of any email client I’ve used, and over time you actually end up relying on most of the features instead of ignoring them. Templates are a big one for me - they let you run high-volume outreach while still sounding personal and intentional. Huge time saver.

On the team side, shared conversations and private notes are incredibly useful. You can add context, loop teammates in, and stay aligned without forwarding threads or jumping into Slack.

Like any long-standing product, Polymail has evolved over the years, but the core experience has stayed strong. As much as you can be to any software tool, I am addicted and now rely on Polymail. It’s clear the team cares about getting the details right and continuing to improve it.

If email is central to how you run your business day to day, Polymail is absolutely worth using.
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Essential for Power Email Users

I have been using Polymail for years now. Back before I discovered them, I tried out about a half dozen different approaches to managing my email, including just sticking with Gmail's functionality. Ultimately I found Polymail to be the best mix of power features, usability, and versatility.

I use it daily both on the mobile app and on my desktop and find it invaluable: from email follow-ups, to send later functionality, to insights into how and when my content is received - I consider it an absolute business essential.

Additionally, they have really stepped up their efforts to further improve the app recently and I continue to see it getting better and better. Highly recommended!
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Insanely slow

to load emails, send emails regularly times out

Highly Efficient Email Tool

If you are looking for an email tool to use as a leader, business supervisor, company owner, project manager, and/or pastor, and you receive lots of emails and need organization. This is the tool for you! I have used it for years. It’s practical and helpful.

Love, Love, LOVE THIS APP

UPDATE: Dev rolled back changes that caused critical issues. Hopefully they can get a better search functioning soon without this issues.

That said, I DO HATE all the small bugs that never seem to get fixed. I use this app probably 10x the amount I do any other app on my phone since 2016, and I’m well aquatinted with both the bugs and the work arounds. Took 1 star off just because of the ever persistent, non-gating bugs. That said, non of these bugs have stopped me from using Polymail every single day and loving it.
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Reduced Functionality

Why can’t I archive mail from the push notification without opening the app now? Makes the iOS experience worse and makes it impossible to do on Apple Watch now

UPDATE: Love, Love, LOVE THIS APP

UPDATE: Latest release bricked the app. No longer working since it freezes after seconds of use. I hope the Dev has a fix coming soon.

That said, I DO HATE all the small bugs that never seem to get fixed. I use this app probably 10x the amount I do any other app on my phone since 2016, and I’m well aquatinted with both the bugs and the work arounds. Took 1 star off just because of the ever persistent, non-gating bugs. That said, non of these bugs have stopped me from using Polymail every single day and loving it.
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Updates are killing me

Every time there is a new update, the app stops working. It’s my email we’re playing with here. Critical stuff that I can’t afford to experiment with when it comes to iOS updates. I’m currently locked out of my account and don’t know when I’ll be able to get back in.

Best answer for combined inboxes

Great reliable answer to having all my emails in one big inbox as I like

Solid app and desktop exp

Been a fan of it for years. Easily pull all emails into one spot and simple shortcuts

Has helped me close deals

Been on Polymail now for a month. It’s helped me close more deals just by making tracking and follow-up easier

Makes Gmail feel like a typewriter

Been using Polymail for about 3 weeks now and honestly I’m kinda blown away.

I can see who’s opening my emails, set follow-up reminders, snooze stuff for later, and even schedule sends when I’m working late.

It’s like all the stuff I wish Gmail could do—without needing 12 different Chrome extensions.

The app is smooth, feels clean, and actually useful on mobile (which is rare for email apps).

Already sent a couple tracked emails that got responses purely because I followed up at the right time. Worth it for that alone.

Just feels like someone finally built email for people who get stuff done.
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My Inbox’s Best Friend

I’ve been using Polymail for a few yeah now, and honestly, it’s hard to imagine going back to a regular email client.

I especially love the read tracking and send later features. They are game-changers for staying on top of important messages without having to stress.

Restriktiv

Bei der Anmeldung ist das Sonderzeichen „+“ nicht erlaubt, völlig unnötige Einschränkung.

Paid for?

Well I gave it a try but .. trail period I stop and this because I never would pay for ad any other email standard is same track email not secure and even if the other is using a protected anti track email it is not working and shows even direct that you uses Polymail… sent emails freezes and this is paid ???
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I was a fan but. had to leave

They were good for a long time but got slow on updates, still nothing big on the AI side I see or have heard about. Pricing is way off for ttoday pricing but that's been a problem for a long time. Tracking part works well but missing features there. CanaryMail and the new Emclient have ppassed them in so many way. I hope they can caatchup as it was once a great option.
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Ex-Champion En perdition…

Polymail était pour moi LA meilleure app d’email sur iOs et Mac. Mais depuis quelques mois l’app est quasiment à l’abandon. Les bugs critiques se multiplient , le Sav ne repond quasiment plus. La seule chose qui marche sans bug c’est le prelevement de l’abonnement premium. Vraiment dommage !!

Buggy Buggy Buggy

The recent crash has proven to be diastrous for Polymail ios. It has been weeks and the app is just a mess. Lots of loading lag time, tracking is inconsistent at best. Inbox loads years old emails as new. Search functions require multiple reload.

The Polymail team will tell you they have resolved all the issues and it is just you.
Nah. This feels like a company on their way out of business.
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