Pool Math by TroubleFreePool Reviews: Is It Legit?

Customer Experience

Positive experience63.3% of reviews
Neutral10.9% of reviews
Negative experience25.8% of reviews

~ Based on 128 written reviews from the US App Store.

What users say about Pool Math by TroubleFreePool

Is Pool Math by TroubleFreePool Safe?

Pool Math by TroubleFreePool appears mostly safe based on user ratings. AppsHunter Safety Score for Pool Math by TroubleFreePool is 73/100.

This assessment is based on 287 user ratings, with an App Store average of 3.6/5.

Safety Analysis

66.0% of ratings point to a safe experience
7.3% of ratings suggest some concerns
26.7% of ratings point to a risky experience

~ Based on 262 App Store ratings for Pool Math by TroubleFreePool.

Is Pool Math by TroubleFreePool Legit?

Pool Math by TroubleFreePool appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pool Math by TroubleFreePool is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

Great app for those of us who are trying to DIY our pool maintenance. Sometimes there is information overload when linked to the forums. The ability to log treatments, chemicals and see the effects of adding chemicals is helpful.

It should have just be a paid app

Honestly I love the concept and the fact that it tells me what I need to add to reach the right levels without having to go to the pool store is super nice. BUT! It’s idiotic to have a free tier that doesn’t let you do anything!!!! You get exactly one test and then after that you cannot change. Anything the app completely locks down at that test level unless you pay for premium and it’s an idiotic and aggravating design especially when it’s only $8 FOR THE YEAR! Just make it a paid app from the start if you’re not going to have a working free tier.
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Great app to track pool chemistry

I have using this app and continue to find unique features such as effects of adding chemicals, playing what if to achieve CSI targets, knowing how much chemical I used in the past year, etc. It is full of features that other apps do not have and they continue to improve upon it.

Simple and effective!

I use the free version for my own personal pool, but I do have to say I love how simple and effective this app is. As others have commented, there is probably room for a little bit of improvement, but I really enjoy this app and appreciate the simple design.

Can’t record more than one log?

I picked this up, to have something to track what my pool readings were the last time I tested it.
For the first recording, it seemed to have worked (though, the interface was a touch janky).

I went to record my results a week later, and all I get is a box that says I need to have premium in order to record another reading).

I can’t even simply override my old results. Just, blam, a box saying I need to upgrade.

Waste of time.
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Desktop version is better

For whatever reason, this does not give the same recommendations as the desk top application. Desktop app said 56oz of autistic acid. The app said 8 oz was needed. Follows the app and needless to say….needed 56 ounces 🤦🏻‍♀️

Pointless

App is completely pointless. It will not log anything, even if I lie to it and tell it added something, it does nothing. Every category says “no test logs”.

Good but Room for Improvement

Overall, I like what this app does and I think it is definitely worth the cost of the subscription. I love having this app to keep track of pool test results and to easily calculate chemical additions needed. Love that it is designed to help with SLAM, too.

My two requests are:
1. Please add limited account sharing between (at least) two people. I want to be able to “share” my pool with my husband so we can both **add** and view the data for our mutual pool. It’s so annoying that only one of us can “own” the pool data
2. Graphs. Please, please, please add the ability to view data as graphs over time. Seeing a monthly graph and an annual graph would be so interesting and helpful.

Anyway, I like and appreciate the app, hope it will continue to improve
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At least it works on the iPhone

I have been using this app on my iPad for years. And it has worked very well with most of their enhancements being pretty useful.

About two months it just stopped being functional on the iPad. The moment you tap any field and enter anything it freezes and is just utter garbage.

Fortunately it still works perfectly on my iPhone so I have had to shift over to that which is why I gave it three stars.
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App ok-IMPOSSIBLE TO CANCEL! 🤬

Way too hard to cancel. It’s been years and still being charged.

Kinda Glitchy

Since taking over my pool maintenance, this app has been beyond helpful. My pool tech was clearly doing bare minimums.

However, app is a little glitchy.

I have an SWG and I can’t get a recommendation on chlorine treatment other than running my chlorination at a higher %. Troubleshooting says to toggle back to free chlorine, but that doesn’t work and it’s annoying.

Also, when a reading is within a target range (like calcium hardness) it shows I’m outside of the actual number I may have provided. Either let us put in ranges or respect the ranges provided!
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Sure wants me to buy premium

If I try to do ANYTHING it tells me to upgrade to premium. It let me enter exactly one pool test result. Now? Constant prompts. Looked everywhere, as I assumed the free version would be one pool, one test result per day. But apparently it’s one pool, one test result ever?

Cheap, wrong, misleading

This app is literally wrong in some cases and misleading in others. Best avoid if you care about your pool!

Test Logs & Recommendations at your fingertips!

The title says it all; test the water, record results, follow the suggested chemical additions. Buh bye pool store testing!!

The app seems handy, but lacks features and support

The app seems very handy in helping you figure out what chemicals to add to keep your pool, clean and beautiful but my biggest draw to the app was the ability to set reminders for things like backwashing and filter clean out. The issue is I don’t receive any notifications regarding these reminders. I checked both the app settings in iOS and in the app itself and don’t see any notification options. I’m not sure why it’s called a reminder if it doesn’t remind you to do these tasks or that these tasks are overdue. I tried to reach out to support via the App Store listing but get an error message saying I’m not allowed to access their support portal. If I can receive push notifications regarding these types of routine maintenance task, this would be five star app.
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Lost all my data

Upgraded to a new phone and lost ALL my historical data. Apparently you need to manually backup and restore data, unlike just about any modern app. Will not be paying for this any longer out of principle

Exactly what I was looking for

Worth every penny. This app is a godsend. Takes all the guess work out of keeping a balanced pool. Love the “Effects of Adding “ calculator and the “Timeline” feature. Pool school is also a great reference.

Best Pool App

I can’t love this app enough. I’ve been a subscriber for over 7 years. Easy to input pool test results. The app tells you what is in or out of range and gives you the amount of chemicals to add per volume and type of pool. Must have for every pool owner!

Logging adding chemicals doesn’t work

This doesn’t work if you log the addition of a chemical from inside the testing screen. Let you log the addition of a chemicals in suggested amount or different amount claims it saving doesn’t actually save anywhere. You must go to the home screen and log the addition separately and save all your current numbers separately.

Pretty major functionality for the developer to not know doesn’t work
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Good app, but won’t sync

We cannot get the app to sync across devices. The app is still useful, but the inability to sync across devices is irritating. One adult has to be in control of all the chemicals. Other than that, the app works exactly as described and is very helpful. It would be useful to have a link for support in the app. I could not find one.
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