Same issues with subscription as others
Response from developer
The subscription prompt can be dismissed, and core tracking features are accessible without a paid plan. If you felt the experience did not match what was expected, reach out to support@careclinic.io with your account details and we can review your setup.
I cannot log in!
Didn't allow me to use without a plan
Response from developer
Hello, Thanks for your review. You can always try the app with the free trial for a week to see if it suits your needs. Most functionality is free to use none the less. Thank you
Great App, But Subscription Sketchy
The app is pretty good and I like it. It’s worth $40/yr. They have a fuller featured app that may be worth $60/yr, but I figured this one works for my condition. I’d love to use the app, but hate being told I need to purchase something I already did. I submitted a post on their public forum earlier today for support, but no response yet. Not sure how else to reach them save for creating this review.
Response from developer
Hello, Please contact us at support@careclinic.io and we will fix this for you. You only need one subscription for premium features. Thank you
Force pay
Response from developer
Hello, Thanks for your review. You can either start a free 7-day trial or choose to pay directly. If you opt for the trial, billing is handled by Apple and only begins after the full 7 days, not partway through. If this clears things up, we’d really appreciate it if you updated your review. Thank you!
No apple watch tracking
Response from developer
Hello, thanks for your review. The watch app is always getting upgraded, having said that we will have the ability to track even more with your watch soon. You can start a free trial and see everything we have to offer at anytime. Thank you
App is a scam
Response from developer
Thank you for your feedback! We’d like to clarify that we don’t handle payments directly on the app—Apple manages all transactions. For refund requests, we recommend reaching out to Apple Support. Our app is not a scam, and the 7-day free trial is active. You can cancel the trial before it expires to avoid any charges. If you have any further questions, feel free to contact us at krissy@careclinic.io!
awesome awesome app!
Helpful for Doctor Visits
Response from developer
Thank you for the great feedback! We're delighted to hear that you enjoy logging symptoms and sharing them with your doctor. It’s wonderful to know that our calendar visuals are helping you keep everything organized. If you have any further suggestions or questions, feel free to reach out at krissy@careclinic.io. We’re here to help!
Could use some improvement
Response from developer
Thank you for your constructive feedback! We’re glad to hear you find the app helpful for tracking your meds and symptoms. We appreciate your suggestions for more features and will look into the notification delays. If you have any specific ideas or concerns, please don’t hesitate to reach out at krissy@careclinic.io. Your input is invaluable as we strive to improve!
Life-changing tool for chronic illness
Response from developer
Thank you for your wonderful review! We're thrilled to hear that our app has made such a positive impact on your life and helps you track everything effectively. If you have any suggestions or need assistance, feel free to reach out at krissy@careclinic.io. We’re here to support you!
Bait and switch
Response from developer
I’m sorry to hear that the app didn’t meet your expectations. It sounds like there might have been some confusion regarding its primary focus. While the app does include a range of health and wellness features, it is designed to offer a comprehensive view of various aspects of health, including digestion and related tracking. I want to let you know that we are actively working on implementing more insights and features specifically for stool tracking. Your feedback is invaluable in guiding these improvements. If you have any questions or need further assistance, please feel free to email us at krissy@careclinic.io.
Great app!
Response from developer
Hi there, and thank you for your time in dropping this 5-star review. We truly appreciate it!
Love it!
Response from developer
Thank you very much for your review. This is highly appreciated!
A
Response from developer
Thanks for your review. Can you email us and let us know how we can improve? You can send it to francine@careclinic.io looking forward to your email.
Keeps getting error and requires subscription
Response from developer
Thank you for your feedback. Can you send us an email here- francine@careclinic.io so we can discuss this issue and fix it for you.
Doesn’t work
Response from developer
I'm sorry you experience this. Can you send us an email here francine@careclinic.io so we can discuss this issue and fix it for you.
Test
Response from developer
Thank you for your review.
poo
Response from developer
Thank you for your review. However please consider updating your review as it’s not a review of the actual app. Thank you
Diarrhea
Response from developer
Logging entries like that is exactly how you start spotting flare patterns over time. Even quick notes about loose bowels and medication logs can reveal triggers you wouldn't catch otherwise.

