Only allows 1 BM per day
Crashing
Response from developer
Hello, thank you for the heads up! We're aware of this issue and currently working on a fix. We value your feedback and would appreciate hearing more details about your experience to help us improve the app. Please contact us at pooply@healthmode.co. Also, please give it another try once everything works properly!
Camera not working & Need log for no bm
Response from developer
Thanks for taking the time to give us feedback, we appreciate it! You may see fluorescent white because the app uses an inversion filter when taking the picture - our test users preferred this option most to make the experience more pleasant. Also, just to be sure, please make sure the camera is allowed in the app in Settings -> Privacy -> Camera -> Pooply ON. You can also log no bowel movement event - this becomes available the following day, in case a bowel movement is yet to happen today. If the issue persists, please contact us at pooply@healthmode.co - we’d love to get in touch and hear more of your feedback.
cant use! give less than 1 star
Response from developer
Hi, app engineer here! We are sorry for your experience. We're aware of the issue and currently working on a fix. We value your feedback and would be grateful to hear more about your experience to help us improve the app. Please contact us at pooply@healthmode.co. Thanks!
I can’t even use it?
Response from developer
Hi, product manager here! We’re sorry this causes you trouble. Our users are entering sensitive health data to their app and we have to make sure that nobody unauthorized can access it. The app is part of a remote clinical study, therefore our users' privacy is our top concern. We also need to comply with security requirements posed by the regulatory body. We’re sorry to see you go, your feedback is very valuable to us and we’d be happy if you give it another try. Thanks, Lucy
