Worse than useless at times
Used to be good but now totally unreliable. Times in the app bear little relationship to times displayed on the platform boards. You will often be heading for a train and the time suddenly shrinks 3 or 4 minutes so you miss it. This morning I nearly missed two trains because of it - one disappeared completely from the app, only reappeared when it was 1 minute away. Desperately needs work to make it more reliable otherwise it’s junk.
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Poor at displaying correct times
If this app’s primary aim is to provide accurate information on when a train is due at a station then it fails miserably. For example too often it will say train is due 10 minutes time only for you to check 2 minutes later and instead of saying 8 minutes time it says 2 minutes or so! If that is simply due to the decrepit state of the whole system then maybe Nexus needs to explain why but you have to take with a pinch of salt any times it does display.
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inaccurate
the times and live metro tracking is so inaccurate sometimes and it has caused me to be late to work many times
Awful service
The ‘live’ tracker on this app only works about 50% of the time, the other times it will say a metro is 10 minutes away and one turns up a few minutes later or will say it’s 2 minutes away and not turn up for another 15 minutes. Then don’t get me started on the metro service as a whole. More days than not at the minute there is gaps in service or delays in service considerably affecting my commute to work. The worst part is when there is gaps or delays in service it says to check the pop app for live times which like I said isn’t even right half the time. Inconvenience after inconvenience making me late for work
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The Worst Travel App
Useless. The departure and arrival times are not accurate at all. I don’t even want to start with all the delays and gaps in service that also are not updated in time.