Useless app
I thought getting POP payg would save me money, but the app is useless to an iPhone user, so far as top ups, balance checks and tapping in and out is concerned.
iPhone is the most popular make in the world, surely POP should work without me carrying a physical card!
Why can’t I check my balance?
And why doesn’t it credit the moment I pay, instead of ‘maybe’ two days later?
And as for tracking trains, this is only mildly useful when the trains are off, or late. Which seems to be a lot of the time.
If car drivers, like me, are to be enticed onto public transport, there is a long way to go. I thought this new mayor was going to sort all this out. Had plenty of time now. No excuse for such a major transport network.
iPhone is the most popular make in the world, surely POP should work without me carrying a physical card!
Why can’t I check my balance?
And why doesn’t it credit the moment I pay, instead of ‘maybe’ two days later?
And as for tracking trains, this is only mildly useful when the trains are off, or late. Which seems to be a lot of the time.
If car drivers, like me, are to be enticed onto public transport, there is a long way to go. I thought this new mayor was going to sort all this out. Had plenty of time now. No excuse for such a major transport network.
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Terrible, quirky!
This is one of the worst apps I’ve ever used. Sometimes shows the top up button sometimes doesn’t sometimes the card works sometimes it doesn’t sometimes let you login sometimes doesn’t you get the gist?
Worse than useless at times
Used to be good but now totally unreliable. Times in the app bear little relationship to times displayed on the platform boards. You will often be heading for a train and the time suddenly shrinks 3 or 4 minutes so you miss it. This morning I nearly missed two trains because of it - one disappeared completely from the app, only reappeared when it was 1 minute away. Desperately needs work to make it more reliable otherwise it’s junk.
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Poor at displaying correct times
If this app’s primary aim is to provide accurate information on when a train is due at a station then it fails miserably. For example too often it will say train is due 10 minutes time only for you to check 2 minutes later and instead of saying 8 minutes time it says 2 minutes or so! If that is simply due to the decrepit state of the whole system then maybe Nexus needs to explain why but you have to take with a pinch of salt any times it does display.
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inaccurate
the times and live metro tracking is so inaccurate sometimes and it has caused me to be late to work many times