Great app and service
Just getting started and it was quick and easy to get started.
Misleading Signup Experience
Very misleading onboarding experience. At the beginning of the app, I was shown messaging that made it seem like I would be able to get my eSIM and get started right away. I went through the entire setup process, entered my information, selected the countries I planned to use the service in, and then was told that Popcorn is still in alpha and that users are being added gradually.
If access is currently limited, that should be made clear before taking users through the entire signup process and giving them the impression that they can activate the service immediately.
I specifically downloaded this app because I need a global eSIM and phone service right now because I’m currently traveling outside of the country. Finding out at the very end of the signup process that I can’t actually use the service right now was extremely frustrating and felt like a complete waste of my time.
Please be more transparent about availability upfront.
If access is currently limited, that should be made clear before taking users through the entire signup process and giving them the impression that they can activate the service immediately.
I specifically downloaded this app because I need a global eSIM and phone service right now because I’m currently traveling outside of the country. Finding out at the very end of the signup process that I can’t actually use the service right now was extremely frustrating and felt like a complete waste of my time.
Please be more transparent about availability upfront.
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Breathe of fresh air
Great service so far but best surprise was real-life human support that I didn’t have to wait hours on hold for. Great support!! As a retired Expat Popcorn is exactly what I needed as I travel the world. Setup was super easy and my number ported in about 3 minutes.
Simple!
works well and is really convenient
Alpha mode for over a yesr
I have tried to try this service for over a year. Always puts me on a waiting list as they are "testing". Apple should remove thid app for deceptive practices to obtain information that is probably being sold. BEWARE! If it sounds to good to be true.... it is not!!!
