Great app and service
Just getting started and it was quick and easy to get started.
Misleading Signup Experience
Very misleading onboarding experience. At the beginning of the app, I was shown messaging that made it seem like I would be able to get my eSIM and get started right away. I went through the entire setup process, entered my information, selected the countries I planned to use the service in, and then was told that Popcorn is still in alpha and that users are being added gradually.
If access is currently limited, that should be made clear before taking users through the entire signup process and giving them the impression that they can activate the service immediately.
I specifically downloaded this app because I need a global eSIM and phone service right now because I’m currently traveling outside of the country. Finding out at the very end of the signup process that I can’t actually use the service right now was extremely frustrating and felt like a complete waste of my time.
Please be more transparent about availability upfront.
If access is currently limited, that should be made clear before taking users through the entire signup process and giving them the impression that they can activate the service immediately.
I specifically downloaded this app because I need a global eSIM and phone service right now because I’m currently traveling outside of the country. Finding out at the very end of the signup process that I can’t actually use the service right now was extremely frustrating and felt like a complete waste of my time.
Please be more transparent about availability upfront.
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Breathe of fresh air
Great service so far but best surprise was real-life human support that I didn’t have to wait hours on hold for. Great support!! As a retired Expat Popcorn is exactly what I needed as I travel the world. Setup was super easy and my number ported in about 3 minutes.
Simple!
works well and is really convenient
Alpha mode for over a yesr
I have tried to try this service for over a year. Always puts me on a waiting list as they are "testing". Apple should remove thid app for deceptive practices to obtain information that is probably being sold. BEWARE! If it sounds to good to be true.... it is not!!!
Customer support
Luisa helped me as I constantly screwed up. She was very patient. Best customer support in any company I’ve ever had.
Awesome
I love this APP and mobile service. It works wonderfully with the back up eSIM. I get great reception in the villages in Vietnam. Use the second eSIM as primary when traveling overseas.
Such a great app
The plans are affordable and really do give you data and phone worldwide! If you travel at all, highly recommend
Excellent Service All Around
We just moved from the US to France. We switched to Popcorn about a month before we moved. Tech support was amazing during set up and user errors as we learned the new platform (practically instantaneous responses!). Zero issues in the US in terms of the phone/internet service. Once we got to France, we had to reach out to tech support as some glitch happened crossing over. Again, fantastic support and everything is working great. Love the simplicity of it all.
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Flawless service
Love it so far! I started using Popcorn one week ago just before leaving the US for Thailand. I’ve had zero issues so far. It just works. My signal is rock solid everywhere in Chiang Mai. If it’s this good in other places, it’s a game changer.
Great Cust Support
You guys are the best ever for helping there is hardly no wait for you to answer a question! I couldn’t be happier and I’ve had 3-4 different people opening on my time frame! Highly recommend
What an experience.
A mobile provider that makes the world seamless. And personally responds to questions within minutes. I’m delighted. And excited for what they’re cooking up.
Makes life so much easier
Popcorn gave me security in communication while things around are constantly changing. It’s unbelievable how much easier life is when you can just call anyone, use internet without any problem, don’t need to worry about loosing phone number, etc.
Popcorn saved my communication with granny from russia, she can’t use internet and now i just call her and we talk, before it was a nightmare, thank you guys, i love your product
Popcorn saved my communication with granny from russia, she can’t use internet and now i just call her and we talk, before it was a nightmare, thank you guys, i love your product
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Way better Italy coverage than T Mobile
Traveled with my wife, both with T-Mobile but me with popcorn. I would have internet everywhere. She wouldn’t. Eventually bought for her also.
Switched from Google Fi
Switched from Google Fi and have not looked back. Works great. Fair terms of service and great customer support the one time I needed it.
Great customer service
I have been using popcorn across several countries in Europe and Africa and find it very convenient. In addition, the customer service has been exceptional. I definitely recommend
it over the many Esims on the marketplace
it over the many Esims on the marketplace
A slow traveler’s dream
I travel internationally all year long, stay in accommodations with terrible wifi and still have to make calls stateside and in the countries I travel in. Then I want all my phone apps and browsing to work flawlessly.
One thing the other eSIM companies don't tell you is they're only selling you data, not voice. To use your US- based voice line with international data roaming turned on or an expensive travel plan feature is financially unsound. Change a country and data rules and availability also change, as does quality of the connection in many less-developed regions.
For one monthly price, you set up Popcorn once and forget it. You call stateside from across the world like it’s a local call. Same when calling any country from your US-based phone. No headaches, no mental gymnastics calculating how much data you have left and how to add more minutes to it.
Once Popcorn is turned on, it just works and works great: for calls and apps and browsing. To me, it’s peace of mind, whether I'm in cosmopolitan Kuala Lumpur or a deep rainforest in Indonesia. It just works, piggybacking onto already established local networks.
Before Popcorn, there was anxiety and frustration travelers and expats do not need. Their phone is their lifeline and when there’s no signal, that’s a crisis. After Popcorn, those frustrations are gone and I can focus on more meaningful things…like traveling!
One thing the other eSIM companies don't tell you is they're only selling you data, not voice. To use your US- based voice line with international data roaming turned on or an expensive travel plan feature is financially unsound. Change a country and data rules and availability also change, as does quality of the connection in many less-developed regions.
For one monthly price, you set up Popcorn once and forget it. You call stateside from across the world like it’s a local call. Same when calling any country from your US-based phone. No headaches, no mental gymnastics calculating how much data you have left and how to add more minutes to it.
Once Popcorn is turned on, it just works and works great: for calls and apps and browsing. To me, it’s peace of mind, whether I'm in cosmopolitan Kuala Lumpur or a deep rainforest in Indonesia. It just works, piggybacking onto already established local networks.
Before Popcorn, there was anxiety and frustration travelers and expats do not need. Their phone is their lifeline and when there’s no signal, that’s a crisis. After Popcorn, those frustrations are gone and I can focus on more meaningful things…like traveling!
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Fully satisfied
Easy and reliable to use. Responsive tech support, excellent technical assistance whenever needed.
INCREDIBLE
I really needed this because Google fi has a limit abroad and we’re moving to Colombia for about a year. The support is STELLAR. Instant reply, helped at every step.
Moving my wife to the plan as well.
Moving my wife to the plan as well.
Loving it
I started off with the free trial in Germany and France and it worked great. I have since dropped Verizon and use Popcorn as my mobile phone provider exclusively. Live in Maryland, United States.
