Popular MY User Reviews

Popular MY
Popular MY
Popular Holdings Ltd

Top reviews

Can’t log in totally

Can’t log in totally even id and password is correct . Show user not found! Even I write to popular email to ask for help also no one reply!!!

Having an app just to broadcast info is redundant

There’s no need to make an app just to post info and entice people to keep the app with perks. I disagree with the companies that do this, taking up storage space when we could follow your social media for info. Maybe if we could shop on your app I’d understand.

it’s good

Maybe the older one was buns but the newer app is definitely better by a million

Convenient app

No longer need to apply for membership with pens and papers!

Please add support to Apple Wallet!!

It’s a bit of a hassle to open the app everytime to show my membership card

Bad app

Keeps signing out and causing inconvenience at the counter when there’s a queue behind you. What kind of programming is this? It’s unacceptable!! Make it better!!

Slow and not user friendly

Loading is slow on website and not user friendly on linking new card or system auto update information after card renew

Wth????

Why your notification in Chinese????
So reckless, are you from China Mainland????
Be sensitive to your client!
Dont call you are the bookstore if you failed to work on basic manner!

The APP is meaningless

No useful function at all, the only purpose is no need to bring physical member card if you linked the membership with it. Physical need to cancelled if u link your account in apps.

Buy revision book

Many choice

Can’t renew using app

I try to renew subscription thru app several times. When it comes to payment, there are 2 options but none seems working to me.

1. Using visa/master, the app asked me to login while i already logged to my account

2. Using fpx, no bank name appear in the drop down menu.

Not sure if this happened to me only or to others too.
Show more

The app is too slow

The app is too slow and have a lot of bug. Kindly please resolved it. Thank you.

Cannot purchase membership

After I fill in the data and wanna pay by fpx, tried 2 time, it directly show fail payments page and no way I can do the payment?

Worst app ever

Worst app ever after public bank! Add favorite keep ask me login , after login then place order or put in cart, ask me login again, genius..

Not able to login

After enter email and password, it can’t even login so how could I use this app to link my popular card? Useless app

Response from developer

Dear Valued Customer, we are regret on the inconvenience caused. Please drop us an email at popularmalaysia@popularworld.com for further assistance. Your feedback is important in allowing us to improve, in serving you better.

Can't even login to the website....

Tried login multiple times, turned out "invalid email or password" did triple checked my email and password is correct but still can't login. Pls fix it ....

What is the point

Thought downloading the app would make it easier to browse for books but apparently there is no such functions so I wonder what is actually the point of this app. You also have to make a separate account for the app you cannot use the same one that you use on their website which is weird and unnecessary
Show more

WORST APP EVER

This app is so laggy and buggy. Not stable at all. Istg who’s the developers for this app should reconsider their work. I’ve been scrolling through the whole list to find my institute and app kept crashing. how am i gonna apply for the students card if your search bar wont even work

Cannot Renew Membership

Tried many, many times over the year; even after they updated the software. The pain is, the app wouldn’t allow auto fill, and it asks for a lot private information; but at the end, it still fail. No matter which payment option I took, whether or not I logged in before filling up the information.

When I contacted them, they asked me to go to their store to sign up again!

They sure make it hard for us to continue! I’m giving up.
Show more

Didn’t get verification sms

It took so long to verified my account. I already recheck my phone number and email but still didn’t get the verification number from sms. I uninstall and install again but still didn’t work. Maybe should change to email verification instead of sms.