poor app
am trying to use the app after sometime, when i tried to reset my login credentials it requires OTP validation. So far it is fine, but the in the OTP prompt i cannot write anything, the app is not able to show the keyboard to type something there. As a result am not able to login. Very poor interface. They need to address this.
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Response from developer
Dear User, We sincerely apologize on your unpleasant user experience with our apps. Please email us at ask_superapp@sunway.com.my so that we can reach out to you for assistance. Thank you.
A lot of promotional notifications!!!
too many push notifications, most of which are advertisements or promotions. This significantly affects the user experience, as even after enabling only essential notifications, ads still appear frequently. Please provide better notification control and an option to disable promotional notifications.
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1 star for making me register to use app
1 star for making me register to use app.
Very slow to use and select mall directory I want to see
Very slow to use and select mall directory I want to see
Response from developer
Dear User, We sincerely apologize on your unpleasant user experience with our apps. Please email us at ask_superapp@sunway.com.my if you have more enquiry and feedbacks. Thank you.
Error when registering
Keep on showing errors when registering, even ask at the counter in mall also saying they cannot solve need to wait the app to recover, after months still same issue
Restore old account
I deleted my account out of mistake and I want to register the same old account with same phone number/email address but it still said it was registered already and I cannot log back in because I deleted it. Please solve this issue asap. Thank you
