Functional and straight forward
Estimates for electricity and gas are pretty accurate, been with them for 4 months. Customer service via email and app take a few days to respond but they were quick to rectify issue and followed up as well.
Would be great if we get an app that is optimised for ipad!
Would be great if we get an app that is optimised for ipad!
Slow customer service and app bugs
I have been a customer for nearly 5 months, didn’t have an issue until over a week ago where the app won’t update my manual gas reading. I have been attempting to do it for over a week now, and have contacted customer service via email and the app but I haven’t heard back from them.
Besides that, the app is pretty straightforward and so far the bill estimate has been accurate by the time payment is due.
It would be nice if you could optimise the app for iPad users!
Besides that, the app is pretty straightforward and so far the bill estimate has been accurate by the time payment is due.
It would be nice if you could optimise the app for iPad users!
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Don’t use them
Scam consumers to sign up their plan and no credit is given after even tho customer meet all required criteria. Stay away from them
The app is not working since last update
Not working
Soo slow & inaccurate
Why is the App still sooo slow to load, pay etc. It’s also frustratingly inaccurate when it estimates how many days you are paying for & when you pay it says you have less days left! This app quite frankly is pretty rubbish I actually hate it





