Premera MyCare

Premera MyCare

by Premera Blue Cross

597 ratings
37 reviews

Archived App (Last seen on 16 Jul 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 30, 2020
  • May 16, 2025
Premera MyCare screenshot #1 for iPhone
Premera MyCare screenshot #2 for iPhone
Premera MyCare screenshot #3 for iPhone
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About

Access virtual healthcare services including primary and urgent medical care, mental health support, substance use treatment, and physical therapy. Connect with board-certified doctors and licensed therapists via text or video for personalized care plans.

βœ“Virtual primary and urgent medical care
βœ“On-demand text and video consultations
βœ“Mental health therapy and medication management
βœ“Substance use disorder treatment
βœ“Virtual physical therapy consultations
βœ“Personalized care plans
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What users say

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What's New in Premera MyCare

3.67

May 16, 2025

β€’ Minor bug fixes and enhancements Have feedback? Please reach out to: https://Premeralistens.com. Like the Premera MyCare app? Please rate it!

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User reviews

Updates

I been trying to log in into my account so hard, never had a problem until they updated their system. This is the last year I will be using blue cross blue shield with Premera

Useless

When I attempt to log in it tells me that I need to go to their website. Huh? So, what is the app for?

Totally useless app.

Nurse lines always waste 30 minutes of my time then

Nurse lines always waste 30 minutes of my time then tells me to see a doctor.
Always 100 questions, why save the answers about my medical history instead of spending 15 minuta on the phone about it, then 15 min in current systems, the 1 minute on telling me what to do is ALWAYS binary (1) go see a doctor, (2) wait a few days and go see a doctor.
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Log in does not work

App does not work. Website does. just use MyChart!!

Timed out every appointment

First off anyone using this app isn’t in good health and isn’t feeling their best. When we aren’t feeling great we want things to be simple and easy. This app seemed like that with the on demand doctors.

Well this app isn’t that. I just wasted over an hour trying to get an appointment setup with a doctor. Every time I would put all of my info in only to be kicked out when I hit the final submit button to send my symptoms to a doctor.

The app doesn’t work. They now have my card info and other personal information despite not even being able to provide me with their advertised service. I’d give the app a 0/5 if it were possible. Truly a waste of my time, urgent care would be faster and just as cheap.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Login does not work

Bug

Teladoc feature doesn't load

Bug

Constant timeouts when booking appointments

Bug
✨

Requested Features

2 requests

Link existing Teladoc account

Feature

More transparency on services provided

Feature

FAQ

What kind of medical care can I get through Premera MyCare?

You can access virtual primary and urgent medical care for common conditions like colds, UTIs, skin issues, and allergies. The app also offers mental health support, substance use treatment, and physical therapy consultations.

How do I connect with healthcare providers?

You can connect with board-certified doctors and licensed therapists through on-demand text-based or video-based consultations. This allows for timely and personalized care from the convenience of your location.

Is Premera MyCare free to use?

The app itself is free to download and use. Access to the virtual care services depends on whether your specific Premera health plan includes coverage for these benefits. Refer to your benefit booklet for details.

What if I have a medical emergency?

Premera MyCare is not intended for medical emergencies. If you are experiencing a life- or disability-threatening condition, you should immediately call 911 or go to the nearest emergency room.

What regions does Premera MyCare serve?

Premera MyCare serves businesses and residents of Alaska and Washington State, excluding Clark County. Premera Blue Cross and Premera Blue Cross HMO are independent licensees of the Blue Cross Blue Shield Association.