Terrible website
This is not a user friendly website. Trying to make a transfer to another bank and can’t for days surfing this site. Sent virtual messages, still no help rendered and can’t get a call number to even call directly for support
Friendly Banking
From the opening of my account to setting up online banking the employees of Premier Community Credit Union had me all set up. No frustration!!!
Mobile deposit
Not reliable. Many times, when I’ve NOT made a deposit, I get a message that says I’ve exceeded my limit to deposit
Mobile banking
I just LOVE the convenience of mobile banking.
Mobile app deposits are difficult
Over a 2 month period I attempted to deposit 2 separate checks for the same amount to the same account. They were endorsed according to your instructions. Both times it took multiple attempts to make the deposit happen. Then it magically happens. Also the endorsement instructions in the app do not include the words “only to PCCU”. Those words appear only in the rejection notification. If I am not doing this properly please advise.
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