Terrible website
This is not a user friendly website. Trying to make a transfer to another bank and can’t for days surfing this site. Sent virtual messages, still no help rendered and can’t get a call number to even call directly for support
Friendly Banking
From the opening of my account to setting up online banking the employees of Premier Community Credit Union had me all set up. No frustration!!!
Mobile deposit
Not reliable. Many times, when I’ve NOT made a deposit, I get a message that says I’ve exceeded my limit to deposit
Mobile banking
I just LOVE the convenience of mobile banking.
Mobile app deposits are difficult
Over a 2 month period I attempted to deposit 2 separate checks for the same amount to the same account. They were endorsed according to your instructions. Both times it took multiple attempts to make the deposit happen. Then it magically happens. Also the endorsement instructions in the app do not include the words “only to PCCU”. Those words appear only in the rejection notification. If I am not doing this properly please advise.
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Don’t bank here
This bank is complete garbage. Don’t waste your time.
Great bank
Amazing
Using the app
It’s confusing to me
Too many glitches in App
In the 20 years I’ve been banking with Premier Community credit union, i’ve never had so many problems until they came out with this new App.
Especially with mobile deposits.
I endorse it as asked “For mobile deposit only to PCCU” then the account number, but I ALWAYS get this error message: “DEPOSIT REJECTED You must endorse your check and include ‘For mobile deposit only to PCCU’.”
Somebody need to fix this crap. Who wants to attempt to make a mobile deposit 8-10 times before it gets accepted??
Not me!! If these things aren’t fixed I can look for somewhere else to bank.
••PLUS, I’ve been using an online bill pay app for years, and since you changed your web page developer you are not comparable with their app anymore. Making it hard to use my money in your bank to pay my bills. So you also need to remedy the problem between your site and the Prism bill pay App.
You’re making me very frustrated!
Especially with mobile deposits.
I endorse it as asked “For mobile deposit only to PCCU” then the account number, but I ALWAYS get this error message: “DEPOSIT REJECTED You must endorse your check and include ‘For mobile deposit only to PCCU’.”
Somebody need to fix this crap. Who wants to attempt to make a mobile deposit 8-10 times before it gets accepted??
Not me!! If these things aren’t fixed I can look for somewhere else to bank.
••PLUS, I’ve been using an online bill pay app for years, and since you changed your web page developer you are not comparable with their app anymore. Making it hard to use my money in your bank to pay my bills. So you also need to remedy the problem between your site and the Prism bill pay App.
You’re making me very frustrated!
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Meh
I don’t see a lot of overall benefit in the new app. It looks prettier but too busy. A couple improved functions but for the life of me I can’t find the logout button!
