This app provides hands-free HVAC troubleshooting using voice commands. It helps technicians diagnose issues faster, identify more service opportunities, and generate customer-ready summaries. It supports numerous HVAC makes and models with detailed, model-specific repair guidance.
1.0.18
October 28, 2026
Smart glasses for Prentis The glasses button now knows whether you have a pair. If you do, it takes you straight to your glasses settings. If you don't, it shows what the glasses can do on a call, with a button to request a pair. Already have glasses? Tap "Already have glasses? Set them up" and connect them right there. Glasses Settings Connection Settings is now called Glasses Settings. The button to request glasses stays on that screen the whole time, whether your glasses are connected, connecting, or Bluetooth is off.
MoreA lead tech in your ear on every call.
Prentis covers 146 makes across major brands like Carrier, Trane, Lennox, Rheem, and Daikin. It supports air conditioners, heat pumps, furnaces, mini splits, and packaged units for both residential and commercial applications.
Prentis helps technicians spot missed repairs and service opportunities that might otherwise be overlooked. It also provides a customer-ready summary of findings and recommended work, allowing technicians to present their services with greater confidence.
Yes, Prentis is designed to help new technicians ramp up quickly. It acts like a mentor, walking them through systems step-by-step with voice guidance, reducing the need for extensive manual searching or reliance on memory.
Yes, Prentis can read photos of gauges, P-T charts, wiring diagrams, and unit nameplates. This allows for quick access to critical information and model-specific details without manual input.
No, Prentis does not contain advertisements. The app is free to download, and full access requires a subscription to its premium features.
Full access to Prentis requires a subscription. The 'Prentis Premium' plan is priced at $49.00 per month.
The latest version of Prentis is 1.0.1, which was last updated on August 19, 2026. Users can expect regular updates to improve functionality and expand coverage.
Prentis flags potential refrigerant safety and EPA 608 concerns before the sealed system is opened. This proactive approach helps technicians adhere to safety regulations and best practices.
