PrepGo User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral10.0% of reviews
Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is PrepGo Safe?

PrepGo: AP® Exam Prep appears mostly safe based on user ratings. AppsHunter Safety Score for PrepGo is 83/100.

This assessment is based on 269 user ratings, with an App Store average of 4.2/5.

Safety Analysis

81.0% of ratings point to a safe experience
4.5% of ratings suggest some concerns
14.5% of ratings point to a risky experience

~ Based on 269 App Store ratings for PrepGo.

Is PrepGo Legit?

PrepGo: AP® Exam Prep appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PrepGo is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Didn’t work

My daughter couldn’t get the practice tests to work at all, so I wasted almost $100. I emailed the company twice with no reply.

Response from developer

Hi Rissy5432! We're so sorry to hear the practice tests weren't working — and that you didn't hear back from us. 😔 That's on us and we sincerely apologize. Please email us again at support@prepgo.com and we'll make sure to respond right away and get this sorted for you. 🙏

Refund PLEASE

I am in the process of trying to get a refund with apple, please don’t make the free trial version $80 I just woke up to that charge because I didn’t get any reminders.

Response from developer

Hi FaKeCringe! We're so sorry you woke up to an unexpected charge — that's the last thing we'd want. 😔 We hope Apple is able to process your refund smoothly. In the meantime, please reach out to us at support@prepgo.com and we'll do everything we can to help. 🙏

Subscription Help

There is no way to contact anyone for help. I accidentally paid for a subscription I didn’t mean to and now I am $80 less because the app automatically made me pick the 6 month option one to try their free trial and then when I tried to cancel the free trial before paying for the subscription, it wouldn’t let me cancel and it made me pay.
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Response from developer

Hi DadYeti! We're so sorry to hear about this — that's absolutely not the experience we want for you. 😔 Please reach out to us at support@prepgo.com and we'll look into this right away. If a refund is owed, we've got you. 🙏 We also want to make sure cancellation is easy to find going forward and will take your feedback seriously!

Re-current payment

This ap is just a scam! I did a free trail and i'm trying to cancel my trail and it won't let me saying i don't have a plan. Now im getting recurrent payments of $89.99 with no way to cancel it, because there's not option

Response from developer

Hi! We're so sorry to hear about this — unexpected charges are the last thing we'd ever want for you. 😔 Please reach out to us directly at support@prepgo.com with your account details and we'll look into this right away. If a refund is owed, we've got you. 🙏 We take billing issues very seriously and want to make sure you're taken care of!

Do NOT GET PLUS

I applied for the 7-day free trial and then would go one to pay monthly but on the 6th day it charged me for 6 months immediately without an email or any notice. Do not download unless you want to get scammed. I applied to apple for a refund so hopefully they grant it or else I’m down $90!!!

Response from developer

Hi! We're so sorry to hear about this experience — being charged unexpectedly is the last thing we'd ever want for you. 😔 Our free trial is designed to give you a full 7 days before any charge, so something clearly went wrong here, and we want to make it right. Please reach out to us directly at support@prepgo.com with your account details and we'll look into this right away. If a refund is owed, we've got you. 🙏 We take billing issues seriously and want to make sure you're taken care of!

Ai usage + bugged out UI

I don’t think it’s terrible, but it could be better. I think the UI is a little bugged out, and the AI visuals are a little disappointing, as it just makes everything look low quality + there are tons of free images you could use. Overall useful app though, not terrible and could be helpful.

Response from developer

Hi fionagilman! Thanks for the honest feedback — we really appreciate it! 🙏 You're totally right that there's room to improve, and we're actively working on both the UI polish and the AI-generated visuals. Your input genuinely helps us prioritize what to fix next. If you run into any specific bugs, feel free to shoot us a note at support@prepgo.com — we'd love to hear the details. Thanks for sticking with us and giving PrepGo a shot! 📚

Servers are down

I like the way this app is set up but for the unit exams the servers are down and sadly I was really hoping to rely on them to ensure I understand the topic as a whole before moving on to the next unit. My ap test is tomorrow so if it’s not fixed soon I’ll have to just deal with it hoping for it to be fixed 🤞
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Response from developer

Hi nijial! We're so sorry to hear the servers were down right before your AP test — that's the last thing you needed! 😔 We just released a new update that addresses the server issue, so please update to the latest version and it should be working smoothly. If you're still experiencing any problems, please reach out to us at support@prepgo.com and we'll help you right away. Good luck on your exam! 🤞

AP World History

I haven’t used the app yet since I was gonna use it to study some AP world history, but the only options were AP U.S. history and AP Modern World history, please add regular AP world history😭🙏

Response from developer

Hi! We hear you! 🐿️ Actually, College Board updated the official course to AP World History: Modern, which is the "regular" version now. You can definitely use that to study! If there's anything specific missing, let us know at support@prepgo.com. Good luck with your prep! 📚

Don’t subscribe

My daughter paid for the six month subscription and they were fast to take the money out of me, but she could not login and no support

Response from developer

Hi, we are deeply sorry for the trouble your daughter experienced. This is definitely not the experience we want for our users. Please email us at support@prepgo.com right now with the account details—we will prioritize your case to fix the login issue and ensure you get the service you paid for immediately. 🐿️

Excerpt Questions

This app has provided plenty of questions to allow me to study adequately, however (being that I use this on my phone) I am unable to answer questions preceded by an excerpt. It doesn’t not allow me to scroll on the passage to get to the questions, and thus I cannot complete several exams. This issue aside, I find this app to be very helpful and will be using it to study for the next week and next school year.
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Response from developer

Thanks for the 4 stars and your kind words! 🌟 We’re so sorry about the scrolling issue with excerpts on mobile. We’re working on a fix right now to make sure you can study smoothly for your exams. If you have more details, please hit us up at support@prepgo.com. Good luck! 🐿️

Okay but confusing

I think the lessons and tests are good, except for the fact that I had multiple mcqs and frqs that were based on documents but had no documents shown. I know that they can show documents because the first test I took had a picture of a piece of art, not the real but an ai one, but by my second test it would ask me question about a source or the map shown, however there was nothing but the question there. I would scroll up and down and there would be nothing. I went forward in the test to see if it could be in the next question or something and there was nothing but more questions on a document that wasn’t there. I refreshed so many times and nothing worked. I signed up for the free trial and still nothing showed. So the questions were good and cool but no way of answering without the source it is based on.
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Response from developer

Hi, we’re really sorry for the frustration. It sounds like a technical bug where documents and maps aren't loading correctly, and we're investigating this immediately. We'd love to fix this for you—could you email support@prepgo.com with your device info? We want to make it right! 🐿️

false advertising

don’t put your app as and ad to study for students and then make your plan almost 100$. what a let down

Response from developer

Hi, we’re sorry the price was a surprise. We try to keep it affordable compared to tutors, and we do have a free trial so you can test it first! If you have more thoughts, hit us up at support@prepgo.com. 🐿️

Huge Paywall

I downloaded this app to try and do some studying for AP United States History and AP Statistics. The app instantly prompts you to sign up for a free trail, with no way to click out of that screen. Very disappointing experience.

Response from developer

Hi, sorry for the confusion! You can actually explore the app first before deciding on the trial. If you're stuck on that screen, try restarting the app or reach out to support@prepgo.com so we can help you get started! 🐿️

Bad app

They scammed me they said that they would give a 7 day free trial but they charged me 87 bucks on the same day I signed up

Response from developer

Hi, we’re so sorry for this experience and we definitely didn't mean to charge you early! Sometimes Apple issues a temporary authorization hold, or the trial wasn't selected correctly. Please email us at support@prepgo.com right away—we’ll look into this and help you resolve the billing issue immediately. 🐿️

What a let down.

I don’t like this app. I downloaded it and did a full mock exam for AP Art History and all of the images of the art pieces it showed me were AI “recreations” of them and not even the real photos of them? Hello?! How hard is it to use a real photo of the piece? They’re everywhere online.!The recreations were made of similar materials and shared similar colors but looked NOTHING like the actual pieces if you didn’t already know what the piece looked like! It was confusing and misleading for the pieces that relied on examining the pictured piece for techniques and details. Not to mention there were about 10-15 pieces it was quizzing about that are NOT on the AP Art Hist. 250 works and NEVER have been! I signed up for the subscription and it’s 90 BUCKS A YEAR? Now I’m afraid this app won’t let me cancel because obviously it’s some cheap AI slop. Plus, it doesn’t examine what you wrote on your essays well. It gives a 3 sentence explanation of what someone might put.. but doesn’t analyze MY reading ability? What is my money even going towards? Maybe instead of using AI on the images you can program your AI to read my FRQ’s better.
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Response from developer

Hi, we’re so sorry for letting you down. We’re currently re-checking all AP Art History content and images to fix those issues. Please email us at support@prepgo.com so we can help with your billing/refund right away. We want to make it right! 🐿️

Helpful!

Highly recommend. Am taking APUSH, Chem and PreCal. Have been using it for a while. Some parts may feel long, but overall it’s clear and easy to follow. Quizzes are pretty good.

Response from developer

Hi JessieSen, thanks for the 5 stars! 🌟 Glad we can help with APUSH, Chem, and PreCal. If you have any suggestions to make the content even better, email us at support@prepgo.com. Good luck with your exams! 🐿️

Not actually free

Gives you a few questions then you have to pay after that, don’t buy if you’re not willing to pay

Response from developer

Hi, we’re sorry for the confusion! We actually have a free trial so you can try it out first. We need the subscription to keep the app high-quality and ad-free. If you have any questions, just hit us up at support@prepgo.com! 🐿️

Paywall?

Introduces easy questions but literally after that you’ll have to pay in order to get the full experience.

Response from developer

Hi, sorry for the confusion! We actually offer a free trial so you can explore everything before subscribing. To keep our content high-quality, some parts do require a plan. Contact us at support@prepgo.com if you need help! 🐿️

Scam

Scam literally just a scam

Response from developer

Hi there, we're sorry to hear about your experience. Please reach out to us at support@prepgo.com so we can better understand the issue and assist you. We're committed to providing the best experience! 🐿️

Pay wall on download

Not worth your time

Response from developer

Hi, we're really sorry to hear that you feel this way. Please feel free to reach out to us at support@prepgo.com if you'd like to discuss further. We're always here to help! 🐿️