Didn’t work
Response from developer
Hi Rissy5432! We're so sorry to hear the practice tests weren't working — and that you didn't hear back from us. 😔 That's on us and we sincerely apologize. Please email us again at support@prepgo.com and we'll make sure to respond right away and get this sorted for you. 🙏
Refund PLEASE
Response from developer
Hi FaKeCringe! We're so sorry you woke up to an unexpected charge — that's the last thing we'd want. 😔 We hope Apple is able to process your refund smoothly. In the meantime, please reach out to us at support@prepgo.com and we'll do everything we can to help. 🙏
Subscription Help
Response from developer
Hi DadYeti! We're so sorry to hear about this — that's absolutely not the experience we want for you. 😔 Please reach out to us at support@prepgo.com and we'll look into this right away. If a refund is owed, we've got you. 🙏 We also want to make sure cancellation is easy to find going forward and will take your feedback seriously!
Re-current payment
Response from developer
Hi! We're so sorry to hear about this — unexpected charges are the last thing we'd ever want for you. 😔 Please reach out to us directly at support@prepgo.com with your account details and we'll look into this right away. If a refund is owed, we've got you. 🙏 We take billing issues very seriously and want to make sure you're taken care of!
Do NOT GET PLUS
Response from developer
Hi! We're so sorry to hear about this experience — being charged unexpectedly is the last thing we'd ever want for you. 😔 Our free trial is designed to give you a full 7 days before any charge, so something clearly went wrong here, and we want to make it right. Please reach out to us directly at support@prepgo.com with your account details and we'll look into this right away. If a refund is owed, we've got you. 🙏 We take billing issues seriously and want to make sure you're taken care of!








