Обман.
Не работает оплаченная подписка, поддержка не отвечает. Мошенники
Response from developer
Нам очень жаль, что вы столкнулись с такой ситуацией. К сожалению, мы не видим вашего обращения в поддержке — мы обязательно отвечаем на сообщения наших пользователей. Пожалуйста, напишите нам через приложение или на нашу почту поддержки support@onelightapps.io, указав детали подписки. 🙏 Мы обязательно проверим ваш случай и постараемся помочь.
Amazing
My favorite app to make my photos look beautiful
Disappointed with this app.
I’m very disappointed with this app.
I discovered it through an Instagram ad that specifically demonstrated the ability to add a beautiful sunset light effect to any photo. This was the main and only reason I decided to download the app.
Unfortunately, there was no free trial available, so I had to pay for the subscription immediately. After subscribing, I discovered that the sunset light effect shown in the advertisement was not actually available in the app.
I do not need any of the other features, so the subscription is completely useless to me. This feels very misleading and extremely disappointing.
I have also contacted customer support, but I have received no response.
I would like to request a full refund for my subscription.
I discovered it through an Instagram ad that specifically demonstrated the ability to add a beautiful sunset light effect to any photo. This was the main and only reason I decided to download the app.
Unfortunately, there was no free trial available, so I had to pay for the subscription immediately. After subscribing, I discovered that the sunset light effect shown in the advertisement was not actually available in the app.
I do not need any of the other features, so the subscription is completely useless to me. This feels very misleading and extremely disappointing.
I have also contacted customer support, but I have received no response.
I would like to request a full refund for my subscription.
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취소해주세요..
구독 취소 부탁드립니다
Response from developer
Hi, thanks for your feedback. Please, reach us through "Support" section in the app settings or at support@onelightapps.io where we'll be on hand to help you! Best regards, Support Team
充了钱以后一直打不开
也不知道是什么情况，自从充了钱以后这个软件一直都打不开，每次一打开就是黑的，照片也看不到，已经连着一个星期都这样了，之前没充钱的时候还能看到照片的。。
Response from developer
您好！感谢您分享您的体验。我们非常重视您提到的无法打开应用的问题，特别是在您充了钱之后，这确实让人感到失望。我们鼓励您通过应用内的支持选项或发送邮件至support@onelightapps.io提供更多细节，以便我们更好地了解并解决这个问题。希望您能尽快恢复使用，享受应用带来的乐趣！ 此致， 支持团队
