Обман.
Response from developer
Нам очень жаль, что вы столкнулись с такой ситуацией. К сожалению, мы не видим вашего обращения в поддержке — мы обязательно отвечаем на сообщения наших пользователей. Пожалуйста, напишите нам через приложение или на нашу почту поддержки support@onelightapps.io, указав детали подписки. 🙏 Мы обязательно проверим ваш случай и постараемся помочь.
Amazing
Disappointed with this app.
I discovered it through an Instagram ad that specifically demonstrated the ability to add a beautiful sunset light effect to any photo. This was the main and only reason I decided to download the app.
Unfortunately, there was no free trial available, so I had to pay for the subscription immediately. After subscribing, I discovered that the sunset light effect shown in the advertisement was not actually available in the app.
I do not need any of the other features, so the subscription is completely useless to me. This feels very misleading and extremely disappointing.
I have also contacted customer support, but I have received no response.
I would like to request a full refund for my subscription.
취소해주세요..
Response from developer
Hi, thanks for your feedback. Please, reach us through "Support" section in the app settings or at support@onelightapps.io where we'll be on hand to help you! Best regards, Support Team
充了钱以后一直打不开
Response from developer
您好！感谢您分享您的体验。我们非常重视您提到的无法打开应用的问题，特别是在您充了钱之后，这确实让人感到失望。我们鼓励您通过应用内的支持选项或发送邮件至support@onelightapps.io提供更多细节，以便我们更好地了解并解决这个问题。希望您能尽快恢复使用，享受应用带来的乐趣！ 此致， 支持团队
No recomendable
Over charge.
Perfeito
Don’t get it
SCAM - Forced to pay £4.99 for weekly use, then also charged £29.99 on top for a free month trial
I tried to use the app to edit some photos, but a message appeared stating that the charge per photo is also £4.99.
So the subscription is just for the privilege of downloading the app, which doesn’t really do a anything. An ordinary iPhone or photoshop would be far more convenient and less expensive.
AVOID THIS APP!!!
In response to the developer reply;
“We’re sorry to hear about your experience. Subscription options and pricing are displayed by the App Store before any purchase is confirmed. We would also like to clarify that we do not offer a free one-month trial, so there may have been some misunderstanding regarding the charge. All financial transactions, charges, refunds, and billing decisions are handled directly by Apple between the App Store and the user. We do not have the ability to process payments or issue charges ourselves. Please contact us through the in-app support chat and we’ll be happy to help investigate what happened. 💛"
UPDATE: I reiterate that my review experience is a genuine reflection of what happened to me. I have already contacted Apple and received a full refund for the weekly subscription and also the monthly subscription which was charged by the app. I think you should now look into what happened to me and get that rectified. Rather than make out I have misunderstood or suffered from confusion.
SCAM - Forced to pay £4.99 for weekly use, then also charged £29.99 on top for a free month trial
I tried to use the app to edit some photos, but a message appeared stating that the charge per photo is also £4.99.
So the subscription is just for the privilege of downloading the app, which doesn’t really do a anything. An ordinary iPhone or photoshop would be far more convenient and less expensive.
AVOID THIS APP!!!
Pago
Response from developer
Nosso aplicativo possui recursos gratuitos e premium 😊 Você pode testar o app gratuitamente primeiro e ver se ele atende às suas necessidades antes de decidir assinar. Estamos sempre melhorando o aplicativo e agradecemos muito a todos que experimentam o BEAT 💛
Sensacional
Mara…..
Ok rất dễ sử dụng
Jaw Dropping.
Response from developer
Hello Morzziirie, We're glad to hear you're enjoying the high-quality editing experience without interruptions! Your positive feedback truly motivates us to keep improving. Thank you for being a part of our community! Best Regards, Support Team
Terrible
Не работает
Response from developer
Добрый день! Приносим свои извинения за неудобства - нам очень жаль, что вы столкнулись с такой проблемой. Но мы будет рады оперативно вам помочь, пожалуйста, свяжитесь с нами через раздел поддержки в настройках приложения. C уважением, Команда поддержки
