Wont open anymore and I paid for it
It has crashes in the past but now It simply won’t open. I’ve tried deleting and re installing and turning my phone off on
Even with a paid subscription, it keeps crashing.
I love the filters on this app, but everytime I try to save it won’t go through- it just keeps loading until it says error or app crashes. Really disappointing as I’ve almost had it for a year and I’ve only got two photos out of it from months ago. I wish I could get a refund. This app had a lot of potential.
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A Genuine Top Favorite
This app is a fantastic value, with many appealing subscription options.
I honestly haven't ever gotten bored or tired of this app since it's release in late 2018.
Any photographer can utilize this app, and it's very user-friendly.
UI is clean and loading times are close to nothing, especially for such high quality end results.
I currently have (Probably) at least 25-30 Favorite filters/effects- BUT, I myself, am extremely picky.
I have literally had no real issues, and my customer support experiences were extremely positive.
I am an avid blogger, artist, writer and (Until COVID-19) a passionate photographer-
This app has provided way more for me than most apps (Paid OR Free) ever have.
The only competition I can really think of are (MAYBE A FEW) other apps made by
Billion/Multi-Billion dollar businesses, or very well-known brands.
I honestly haven't ever gotten bored or tired of this app since it's release in late 2018.
Any photographer can utilize this app, and it's very user-friendly.
UI is clean and loading times are close to nothing, especially for such high quality end results.
I currently have (Probably) at least 25-30 Favorite filters/effects- BUT, I myself, am extremely picky.
I have literally had no real issues, and my customer support experiences were extremely positive.
I am an avid blogger, artist, writer and (Until COVID-19) a passionate photographer-
This app has provided way more for me than most apps (Paid OR Free) ever have.
The only competition I can really think of are (MAYBE A FEW) other apps made by
Billion/Multi-Billion dollar businesses, or very well-known brands.
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No contact info
I have been using this app for 4 months. It was great for some photos. Nothing seemed outstandingly great app the app. It’s like the others I’ve used in the past.
I paid for a year of subscription and now it’s not working properly. I’ve tried customer support two different ways. The email doesn’t work. All I got was mail delivery problem. Then through the App Store support. It takes you to a page that only shows you what the features of the app are. No other buttons to click to get you to any support. No email or message place. Nothing. So now I feel swindled for the money I paid. Four an app that doesn’t work properly and can’t get support. Not only that, I tried loving it odd the app to restart it. To see if I can fix the problem. Now...I can’t get back into the app. Now I can’t reset my password because it is failing to do that. Very very disappointed. If you don’t want to waste your money on a disappointing app... don’t get this one.
I paid for a year of subscription and now it’s not working properly. I’ve tried customer support two different ways. The email doesn’t work. All I got was mail delivery problem. Then through the App Store support. It takes you to a page that only shows you what the features of the app are. No other buttons to click to get you to any support. No email or message place. Nothing. So now I feel swindled for the money I paid. Four an app that doesn’t work properly and can’t get support. Not only that, I tried loving it odd the app to restart it. To see if I can fix the problem. Now...I can’t get back into the app. Now I can’t reset my password because it is failing to do that. Very very disappointed. If you don’t want to waste your money on a disappointing app... don’t get this one.
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App Freezes
I’ve been using the app for almost year and have loved it until recently. The screen freezes when I open it up so after several attempts, I just deleted it and reinstalled it. Since I already have the annual membership, it won’t allow me to get past the free trial screen. There’s no “x” to close it out. It’s no longer working and so I’m going to cancel my membership unless they fix this bug soon.
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Horrible usability
I liked this app when I first got it, so I ended up getting a subscription. Unfortunately, I cannot find any way to cancel my subscription. On top of that, the contact support info on the app does not work. I was sent back an email saying that the contact email does not even exist. I am very frustrated and have to contact Apple to get this subscription cancelled somehow.
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If I could give it 0 I would
As others have mentioned, I was stuck on the subscription linked to another email screen. I emailed two different accounts to resolve this because everywhere you look they have different information. No response. It finally let me in a couple of days later and all of my pictures were gone. Emailed a third address that is on the Support section of the app and immediately it was kicked back. Will not be renewing my membership.
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Can APPLE please remove this app?
Completely locked out of the app after paying for it. Says my account doesn’t exist but it shows up in my subscriptions on my Apple account and there’s NO option to cancel. The “cancel subscription” button is literally gone and you have no choice but to keep paying or call your bank and file a fraudulent charge claim. Another review states this same issue happening to them. This is not legal.
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Can’t get past subscription page
Help!!! I have reached out to customer support. I have been subscribed to presco for a year now and it won’t let me get past the subscription page for the last few days. Please help.
Paid for yearly subscription but can’t get past the first subscription page
I have been using presco for awhile and love their presets. I paid for yearly subscription but suddey my app is stuck on the subscription page. It’s asking me if I wanted to try the trial when I have already paid for the yearly subscription. An error message keeps popping up.
Unbelievable behavior from a company
I’ve been paying for presco and it never works, full of bugs so I haven’t used it in months, I stupidly paid for the yearly subscription now they won’t let me unsubscribe. First, they removed the unsubscribed button from iPhone settings (so sketchy). Second, there customer service email on their terms of service last updated August 2018 is a fake! It bounces back!! Third, the forgot my password request where they supposedly send you an email doesn’t work! This is a basic feature!! So despite all my attempts they won’t even send me the link to reset my password so I can try to unsubscribe from the app. Now I’m stuck paying yearly!! This should be ILLEGAL. DO NOT DOWNLOAD THIS APP
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BS
I would give 0 stars if it let me. I started the free trial because it said you could cancel AT ANY TIME THROUGH THE APP. The app keeps crashing so I can’t use it AND there is no way to cancel the subscription so I’ve now been charged $20 for something I didn’t want and can’t even use. I’ve emailed them multiple times with no response both before and after I was charged. Complete and utter bs. Save your time and money.
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Won’t even let me open the app without crashing
I even pay for the premium for this app because I love it so much, but I guess I’m just paying for the app photo on my home screen because it won’t even let me open the app without it crashing.. love your edits but FIX THIS BUG
App never works or crashes
Paid for a year membership because the app was user friendly and was easy to use. Now can’t even open the app to download photos to edit. Even deleted the app and redownloaded to fix problem and still doesn’t work. Waste of money. Please fix your app! Used to really love it now it’s a waste of money.
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Don’t waste your money!
Should’ve listened to all of the other reviews online. Sure, it’s a cool app and works fairly well... for the first few days. I’ve actually gotten the app to open MAYBE four times. Every time I click on it, it pulls up the loading screen and then crashes a few seconds later. Waste of money and a waste of time trying to figure out why it won’t open. I’ll go back to VSCO.
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I can’t access my yearly subscriptions any more
I only use this app to fix up my photos, but after it crashed on me for a while I got impatient and deleted it. Then download it again, only I logged in and I couldn’t access the app since it went straight to the cost page, when I tapped to pay a yearly subscriptions AGAIN, it said I can’t because my old yearly subscriptions is still going for another 6 months (this is frustrating)!
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Response from developer
Hi there, thanks for the feedback. Could you please send the email address that you registered Presco to hq@presco.app? We’d like to help you with the problem you are having. Best Regards.
Crashing
I absolutely love this app but since like Thursday I haven’t been able to use it and I use it every single day normally- it keeps crashing. It won’t even open. I’m about to delete and reinstall it but I don’t know if y’all should look into it. Other than that this app has become my bestfriend. It usually works amazing and I normally don’t have issues with it.
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Response from developer
Hey there, Having a little more information (screenshots, screen records) about the situation will help us evaluate and get the issue solved faster. Please send the email address that you registered Presco to hq@presco.app We’d like to help you with the problem you are having. Best Regards.
LOVE using, but app crashes
I love being able to edit my photos using this app, but ever since I bought the subscription it won’t even let me on the app. It just crashes as soon as I open it. Very disappointing for such a fun app.
Editing is great, keeps crashing though
I do love this app, the presets and editing itself is great. The app worked flawlessly for me at first so I went ahead and spent $21 on a subscription.
Well now the app won’t even open, it just crashes. No photos are uploaded in it and even when I reinstall it it keeps crashing. If I do happen to get it to open, the photos won’t upload into it like they used to. I would love for this to be fixed so I can actually continue editing photos and use the app I spent a chunk of money on.
Well now the app won’t even open, it just crashes. No photos are uploaded in it and even when I reinstall it it keeps crashing. If I do happen to get it to open, the photos won’t upload into it like they used to. I would love for this to be fixed so I can actually continue editing photos and use the app I spent a chunk of money on.
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Response from developer
Hey there, Could you tell us a little more about the issue? Having a little more information (screenshots, screen records) about the situation will help us evaluate and get the issue solved faster. Please send the email address that you registered Presco to hq@presco.app We’d like to help you with the problem you are having. Best Regards.
Slow as molasses in the winter.
Seriously. I’ve been attempting to upload my first photo ever on this app (after subscribing to a yearly subscription) and it’s been over an hour. I’ve even updated the app as well as my phones software. I’m super disappointed. All that’s showing up is the loading bar on the bottom that says “Good things take time” and “Time to ditch VSCO and Snapseed.”
What gives?
What gives?
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