Good
Easy to use
Omg
So glitchy and hard to use
Pathetic excuse for an app
Freezes every time you go to plan a trip
Why cant they develop one app with all the features?
Multiple apps but still i had to use web to buy tickets.
Do not use
Their activation process is abysmal and there is no way to cancel activation or to import pre purchased tickets. There is a meaningless 5 minute timer in which you can not even cancel activation
Account
So, you need a presto account to use the app. So I made one on the Presto app. Then you find out you need this app to get tickets. Then all of a sudden the account you made before doesn’t work and it gives you an error. So you make another but you need a new email. So now you have to delete your account and wait for a confirmation email a few days later just because this app can’t figure out that you have an account.
Pure garbage, in 2025 this app is pathetic for a government organization that makes you use it to get on any bus in the GTA
Pure garbage, in 2025 this app is pathetic for a government organization that makes you use it to get on any bus in the GTA
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Can’t use TTC
this app sucks because it lacks TTC access
Cannot sign in
I can sign in with browser but cannot sign in with the app, please fix it.
It works
Pretty much all the time, and good security
E
I can’t even buy a ticket even tho I have money on my account
Thanks
One issue I do have is that it’s difficult to view my balance or add funds to my presto card on the app
Scanner slow? Malfunction?
The reader machine sometimes takes awhile to scan the bar code. Takes multiple times till I get a bad look from bus driver :( looking at me like my phone is not working . I hate the feeling when driver gave me a bad look while trying to scan my code 😥
Does NOT work
I would rate it a 0 star if i could 😮💨 I've tried to buy a ticket multiple times and I still couldn't buy one. I've tried on my phone, on my pc, on a new account, on a different day, with adult ticket, with youth ticket, with a different card and NOTHING worked. When I downloaded this app the rating was 4.6 stars... idk how, and when I actually read the reviews a LOT of people had the same issue where the transaction part doesn't go through.
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Does not work
I am unable to purchase tickets. My information is filled out correctly and I have money in my account yet I am never able to purchase a ticket, I only receive “There was an error processing this transaction.” The app previously worked but no longer works
Review
Top app
App is a joke
This is the most frustrating ridiculous app I have seen in a long time. Complete waist of time.
Missed bus because the app forces you to update
Its very cool to pull out your phone and be denied access to the bus because the app force logs you out and makes you update the app with no option to update later, whoever designed that needs to use their brain and elaborate to themselves why its a good idea to force the user to log out of their account and make them update the app on the spot, when the only time the vast majority of people open this app is right before the bus arrives. Not a very logical decision and now I refuse to use your services.
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Unable to transfer
Hello? If I purchase a ticket at one region I can’t use it as a transfer ticket? I had to pay double ticket for a transfer while my ticket still valid? How does that even make sense.
Payment issues
This app never accepts my valid payment method
Failure
App does not work. Tried to buy a ticket 3 times while the bus was pulling up and it refused to take payment. Waste of time