Important enhancement
When you submit for a prescription refill when there is zero refills left, the prescription disappears from your list and you no longer see it listed. It would be great if it would be listed as a status of “In Doctor Review” so you know it is being processed. I love the app, but I’m constantly calling the pharmacy to see if my zero refills are actually getting filled because they are no longer visible until they are being filled.
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Cannot get into the app
I can never get into the app I can click login what seems like a million times it won’t load and if it does it tells me the session has expired and to log in again to which I can’t get into the app
App doesn’t work !
Can’t register there is no RX number on my scripts only a barcode. Then I used the scan feature and found a number yet it says it can’t be found. Makes life more complicated especially for people with chronic health conditions like diabetes. Please fix this!
PAINFUL
This app is by far the slowest app on my phone, which is BRUTAL because it’s one of the most important. Please take a look and update it. Sometimes log in works and sometimes not, but you can’t tell the difference because even when it does work it takes two minutes and provides zero indication that something is happening. Help, please!
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Can’t add script
Trying to create account-the Rx number is too long for what is allowed by app
