PriceSmart App User Reviews

Customer Experience

Positive experience4.5% of reviews
Neutral6.7% of reviews
Negative experience88.8% of reviews

~ Based on 178 written reviews from the US App Store.

What users say

Is PriceSmart App Safe?

PriceSmart App does not appear safe based on available data. AppsHunter Safety Score for PriceSmart App is 46/100.

This assessment is based on 257 user ratings, with an App Store average of 2.2/5.

Safety Analysis

24.1% of ratings point to a safe experience
7.4% of ratings suggest some concerns
68.5% of ratings point to a risky experience

~ Based on 257 App Store ratings for PriceSmart App.

Is PriceSmart App Legit?

PriceSmart App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PriceSmart App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Make your app work

Don’t understand why you can’t get the app to work like any other big box store app. What is the problem? There’s tons of people who can help you.

No encontró membresía

Ya renové pero no sirve

Mala

No funciona la app. Muy mal servicio de la tarjeta digital. Nu fac funciona.

La Peor Aplicacion

Se mantiene caída, cuando uno necesita que funcione no funciona, nadie lleva la membresía física por lo que debe uno acercarse a información para poder tener acceso al almacen, la verdad deberían revisar como ponen a funcionar esta aplicación y si no pueden quítenla del todo.

App inestable se cierra sola

La app se cierra sola, para ingresar al supermercado me tocó esperar 10
minutos, la app es inestable, no carga, se deslogea y cuando necesito comprar no puedo, perversa experiencia de usuario, incluso ahora evito comprar …

No sirve ni con soporte en tienda

No he podido iniciar sesión nunca, cuando se queda la tarjeta piden que uno muestre la app, pero no funciona ni con ayuda de los trabajadores de servicio al cliente de Pricesmart…
Lastima porque la tienda es buena

No deja registrar

Se coloca el número de socio y al ingresar todos los datos sale, ha ocurrido un error estamos trabajando para solucionarlo...y así lleva varios días y no me deja registrar

Mal muy mal

Developers need to be fired, terrible app

I can’t tell you how many times I’ve been at the checkout line only for the app to refuse to load or take forever for me to have to log into the app so my membership appears. I’ve had to get out of the checkout line multiple times because the app hadn’t loaded my membership by the time the cashier asks me for it. I’m fed up with dealing with these bugs. Please give us the option to download our membership to Apple wallet so we don’t have to rely on a unreliable app.
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Error al iniciar sesión en la app

Después de activar la verificación en dos pasos, ya no puedo iniciar sesión en la app. Me dice que la contraseña es incorrecta y el enlace para cambiarla no funciona. En la página web sí puedo entrar normalmente.

Keeps logging out

While it’s convenient to always have my membership card in my phone, the fact that every time I go to a store and open the app, it’s logged out, which makes it somewhat useless if efficiency was the goal here.

I have noticed that other people spend a minute on their phone because of this as well.

If there’s a technical limitation to keep the session, perhaps enabling adding it to the Apple Wallet could help, which would make it even more practical.
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Perversa

Pésima

Terrible

Me cambiaron a Diamond Platinum y no he podido hacer el cambio en la app, la app vive tildada a toda hora

Horrible

Slow, checkout fails again and again, waste of time!

Giyy it too😇

F hi hi y tu u uy tt😇

Fallas en la

Mucho error en la app

No permite guardar una dirección

No he podido realizar ningún pedido ya que el botón para agregar una dirección nunca se habilita.

Terrible app and website

I expect better from PriceSmart considering how much people spend on membership among other things. The app is extremely glitchy. Ordering online is very hit or miss. Things don’t load and when I’m in store the service is slow to boot.

Irresponsive and slow

This app always fails to load the membership data so I have to reload. Very poor performance and slow app. Need several improvements to make it faster.

App constantly logs out users

The app logs users out when there is no internet connection, which prevents access to the membership barcode required at checkout. This creates a poor user experience, especially if one has no mobile data or WIFI.
The app also blocks screenshots of the membership card, so users cannot rely on a saved image as a backup.
Offline access to the membership card should be supported.
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It NEVER Works

Honestly, it’s like you don’t want to sell. Get it together.