Prime Mobile User Reviews
Customer Experience
~ Based on 73 written reviews from the US App Store.
What users say
Summarized from real user reviews of Prime Mobile. Based on 6.2K reviews and a 4.8/5 average, it highlights the 4 positives and 3 negatives reviewers mention most about this Business app.
Positive things
- 👍Helpful app for Prime drivers
- 🚀Streamlines communication with dispatch
- 💡Allows remote document scanning and submission
- 🚀Provides useful information and resources
Negative things
- 🐛Recurring issue with unread message notifications
- 🐛Occasional app crashes or freezes
- 🐛Difficulty with location-based features like fuel stops
Is Prime Mobile Safe?
Prime Mobile - Prime Inc. appears safe based on user ratings. AppsHunter Safety Score for Prime Mobile is 97/100.
This assessment is based on 6,237 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 6,242 App Store ratings for Prime Mobile.
Is Prime Mobile Legit?
Prime Mobile - Prime Inc. appears to be a legitimate app. AppsHunter Legitimacy Score for Prime Mobile is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
App is always showing I have messages when I don’t. Cleared all my messages, still showing I have messages.
Since the update it shows that I have notifications & I don’t. & it’s at 5 & stays that way. I tried clearing everything out & it still shows. Hopefully this gets fixed. Other than that good app. App should do another update to fix that problem. Problem still not fixed shows I have 15 notifications & I don’t.
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Since the update it shows that I have notifications & I don’t. & it’s at 5 & stays that way. I tried clearing everything out & it still shows. Hopefully this gets fixed. Other than that good app. App should do another update to fix that problem.
Since the update it shows that I have notifications & I don’t. & it’s at 5 & stays that way. I tried clearing everything out & it still shows. Hopefully this gets fixed. Other than that good app.
Ok I can use the app to locate my truck in a parking lot but can’t use the app for locating a trailer have to call dispatch and not all dispatchers will send the coordinates can’t print messages off the app for some reason have to copy and paste them in a different program like notes but it does allow u to see when ur truck needs its next service give u phone numbers to departments like HR Safety dispatch breakdown post office etc etc I know the yard dogs on the terminals can use there app to find trailers
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The app is very helpful and makes my learning experience at prime easier
I’m a Prime Inc. employee and this app is amazing.
Makes the process of working with Prime Inc flawless
It would be nice to have control of our HOS clock from the app
Prime needs to get out of the Trucking business and go full speed in tech. The Prime App and what it connects to have been a game changer for me.
Best thing since PB&J
I see the message and I see the drivers upstairs for shower or a bunk and I tell them about did you read about fuel prices or good here or evens happening here or in an other terminal so thank you for the information I pass it on
Whenever I’m on the go, the PRIME inc app is fast and convenient.
As a driver, so many questions can be answered and messages relayed by a simple text. No need for you to call dispatch, road assist, etc. a simple message will do. This application is very well thought out and executed. Their are times when dispatch and I don’t speak for weeks and the train stays in the tracks and all is right in the world. I love using this application
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Shot messages missing macros no help
Just to use the app, you MUST give it access to your location data. Even if you only need the app for sending messages between dispatch or sending in Trip Documents. Any app the requires location even to use non-location based features, is an automatic FAIL.
Amazing app and full of information I like
Great app love it runs great
Great place to start your trucking career
Perfect
