Dont fall for it
Response from developer
Hi deeahnuhhh, we appreciate your feedback and apologize our platform did not meet your expectations. The welcome offer of 100% up to $250 in Bonus bets comes with a rollover requirement designed to protect us from bonus abusers, people who try to use the bonus funds without wagering their own funds. Our only ask is that you give us a fair shot while we provide you bonus funds to wager with upfront and on the house. As a financial institution we have to follow certain guidelines when processing withdrawals. If a customer uses a different method than they deposited with, we are required to confirm the account is owned by the account holder. This is done to protect the account holder's funds and ensures the funds are being directed to the appropriate account. We'll review this feedback with Tom and ensure his communication with customers is professional.
Good book but need better tech
Response from developer
Hey zschell, appreciate the feedback and the 4 star review! If you would email us your accountid at Support@PrimeSports.com, we will happily review your account and remove you from email distribution.
Book has improved
Ridiculous rollover requirements
Response from developer
Hi Every Name, we appreciate you taking the time to share your feedback. We completely understand that rollover requirements can feel frustrating. We’ve put this policy in place to help prevent bonus abuse, since our welcome bonus of 100% up to $250 and 10% on every deposit unfortunately creates quite a few opportunities for misuse. That said, these offers are here to give you extra funds to explore and learn the platform on the house.
Great app/best customer-friendly one out there
Response from developer
Thank you Sammie for taking the time to write this review! I will be sure to pass the message along to the CS team as I know they appreciate the feedback as much as management does! That is our goal, to be as transparent as possible while offering fair betting markets within the licensed industry. We grown a lot over the years and continue to add news features, markets and quality of life improvements every week.
