1. Home
  2. 💼 Business
  3. PrimePay
PrimePay

PrimePay

HR Employee Self-Service

127 ratings
60 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • April 8, 2021
  • August 28, 2026

Features

Developer

SyncHR
✨Promote your app ✨
PrimePay screenshot #1 for iPhone
PrimePay screenshot #2 for iPhone
PrimePay screenshot #3 for iPhone
PrimePay screenshot #4 for iPhone
PrimePay screenshot #5 for iPhone
PrimePay screenshot #6 for iPhone
PrimePay screenshot #7 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐60
Reviews↘︎
📝4+ tags
Tags↘︎
🔄5+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Access your essential HR and pay information on the go. Manage onboarding, view paystubs, request time off, and enroll in benefits seamlessly. Puts employees in control of their employment details.

✓Onboarding management
✓Paystub access and breakdown
✓On-demand pay
✓Shift swapping
✓PTO requests
✓Benefit enrollment
✓Direct deposit changes
Show original description

What users say

Summarized from real user reviews of PrimePay. Based on 127 reviews and a 2.0/5 average, it highlights the 15 positives and 44 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to navigate
  • 👍User-friendly interface
  • 👍Quick access to HR docs
  • 👍Smooth implementation process
  • 👍Easy to use for basic actions
  • 👍Intuitive and user friendly
  • 👍Easy to update profile
  • 👍Very useful app
  • 👍Dramatic improvements
  • 👍Smooth and easy access
  • 👍Simple and elegant
  • 👍Easy to navigate color scheme
  • 👍Easy and efficient document access
  • 👍Great application for logging time and PTO
  • 👍Looks good

Negative things

  • 🐛Frequent crashes
  • 🐛Constant logouts
  • 🐛Login issues
  • 🐛White screen on load
  • 🐛Slow loading times
  • 🐛Inconsistent performance
  • 🐛App not opening
  • 🐛Requires frequent reinstallation
  • 🐛Keyboard blocks text boxes
  • 🐛Cannot scroll up
  • 🐛Password reset issues
  • 🐛Not working on Apple devices
  • 🐛Location tracking required
  • 🐛Poor optimization
  • 🐛Useless app
  • 🐛Terrible user interface
  • 🐛Takes forever to load
  • 🐛Blank black screen
  • 🐛Difficult to get working
  • 🐛Always stuck on white screen
  • 🐛Frustrating login
  • 🐛Awful app
  • 🐛Garbage app
  • 🐛Makes users late
  • 🐛Ridiculous to use
  • 🐛Waste of time
  • 🐛Unpleasant to use
  • 🐛Cannot recommend
  • 🐛Endless problems
  • 🐛Not working consistently
  • 🐛Worse than iTunes desktop
  • 🐛Horrible app
  • 🐛Cannot arrange tab orders
  • 🐛Hard time punching in/out
  • 🐛Error message 'user not found'
  • 🐛Suspicious location tracking
  • 🐛Inconvenience
  • 🐛'Down/under maintenance'
  • 🐛Not user friendly
  • 🐛Want to break phone trying to use
  • 🐛Wrapped up mobile site but worse
  • 🐛Cannot download pay stub PDF
  • 🐛Trash app
  • 🐛Company convinced by sales guy
See all reviews

What's New in PrimePay

1.4.9

August 28, 2026

This update includes general performance and stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

Shortened Timeout

They shortened their session timeout so much that it’ll log you out the moment you logged in. I had to login 2-3 times before it allowed me to stay in my profile.
Jann2183Jann2183

Crash

This app is the worst,it crashes all the time.
Mika6363Mika6363

Impossible

I can’t even sign in, and I’m resetting my password every other day because it refuses to work, and on the slim occasion that it does, I’m just brought to a white screen
DmenrnffDmenrnff

Trash app

This app is absolutely horrible. I don’t know why any company would want to use this unless it is absolutely free for them to use it consistently logs you off having to login multiple times just to see a schedule just to deal with your time card just an absolute trash app.
Labgirl1421Labgirl1421

WORST!

This has got to be the worst system! It takes forever to load and once its loaded, it will log you out and on and on and on!
WHAT A WASTE OF TIME!
Nurse_educatorNurse_educator
See 55 more reviews

User experience

🐞

Reported Bugs

45 issues

App crashes all the time

Bug

Cannot sign in

Bug

Resets password every other day

Bug

Brings to a white screen

Bug

Logs out immediately after login

Bug

Takes forever to load

Bug

Logs out after loading

Bug

Requires username, password, FaceID, and security code every time

Bug

Times out and signs out after 2 seconds out of app

Bug

Signs out randomly while using

Bug

Stays as a white screen for 10 minutes

Bug

App forecloses or glitches out

Bug

Constantly crashes

Bug

Constantly asks to change password

Bug

Kicks user out in the middle of doing something

Bug

Never opens

Bug

Always crashes

Bug

Cannot login using app, credentials work online

Bug

App doesn't recognize username and password

Bug

Blank white screen

Bug

App doesn't work on iPhone 17

Bug

Difficult to get working properly

Bug

Doesn't fully load on first opening after a day

Bug

Needs to close and reopen app to work

Bug

Shows up with just a black screen

Bug

Cannot get it to work consistently

Bug

Getting a blank, all white screen

Bug

Stuck in white screen for 2-3 mins

Bug

Cannot login on app with same credentials as web browser

Bug

Constantly downloading to get it to open

Bug

App will not go past the logo

Bug

Has to delete and reinstall to get into it

Bug

Comes up with logo and does nothing after closing/logging out

Bug

App is fine when first open after download, then requires delete/reinstall

Bug

Won't open anymore

Bug

Logs me out all the time

Bug

Always have an error message saying 'user not found'

Bug

Will not email a link to reset password

Bug

Won't work if location is turned off

Bug

App tracks user location to see where they clock in/out

Bug

Doesn't work when location is turned off

Bug

App is always 'down/under maintenance'

Bug

Website nor App work on any Apple products

Bug

Unable to open timesheet on iPhone or iPad

Bug

Cannot do what app was downloaded for (getting pay stub)

Bug
✨

Requested Features

6 requests

Remove text code sign in

Feature

Fix app not working on iPhones

Feature

Improve performance on iPhone 17 Pro Max

Feature

Fix app not working on Apple products

Feature

Allow downloading PDF pay stubs

Feature

Fix app not working on iPhone or iPad

Feature

FAQ

What does the PrimePay app do?

The PrimePay app provides employees with on-the-go access to their important HR and pay information. It streamlines processes like onboarding, allows for easy viewing of paystubs, managing time off requests, and enrolling in benefits.

What are the key features of the PrimePay app?

Key features include a streamlined onboarding process, access to paystubs and direct deposit management, on-demand pay options, shift swapping, PTO requests, and an intuitive benefit enrollment wizard. It also offers a total compensation chart and company document access.

Is the PrimePay app free to use?

The PrimePay app is free for employees to use. The cost is borne by the employer who implements PrimePay for their company's HR and payroll needs.

What kind of information can I manage through the PrimePay app?

You can manage a wide range of employment details, including tax forms, employment agreements, withholding preferences, benefit elections, direct deposit information, and view your paystub breakdown and total compensation.

Who is the PrimePay app intended for?

This app is designed for employees of companies that have partnered with PrimePay for their HR and payroll services. It empowers these employees to manage their employment-related information efficiently and conveniently from their mobile devices.